Rockford, IL - 6801 Mill Rd
IL - 6801 Mill Rd, Rockford - 10/31/24
Highest accolades to GM Lauren C. and her fabulous technician team. She and they set the standard for prompt, courteous, professional, empathetic over-the-top service. Their pricing and sense of urgency was top of class. They are the best and get my highest recommendation.
IL - 6801 Mill Rd, Rockford - 7/25/24
The customer service in this place is outstanding. They kept us up to date on our car and what was going on with it. Unfortunately it was totaled but they were so helpful in our stressful time. I thank them so much. Great place. Thank You
IL - 6801 Mill Rd, Rockford - 12/28/23
Great customer service!
IL - 6801 Mill Rd, Rockford - 12/27/23
Receptionist was very helpful and very polite
IL - 6801 Mill Rd, Rockford - 11/18/23
Love this place they treat us costumer very nice I forgot the name of the gentlemen that help me he is very nice and the lady at service desk also very nice and I like it more because he spoke to me in Spanish and explain everything about my car very good.. thankyou you need more people like them
IL - 6801 Mill Rd, Rockford - 4/14/23
They did a great job with the car. Looks great and they were great to deal with.
IL - 6801 Mill Rd, Rockford - 3/15/23
Excellent customer service and Quality workmanship.
IL - 6801 Mill Rd, Rockford - 2/13/23
Jennifer was amazing, kept me updated the entire two my vehicle was in the shop. Big thanks to the mechanics that worked on my car, I see no signs my car was ever hit, looks great and I already referred someone to take his vehicle to the Rockford location and ask for Jennifer!
IL - 6801 Mill Rd, Rockford - 2/4/23
Excellent customer service and attention to detail.
IL - 6801 Mill Rd, Rockford - 1/30/23
The repairs done on my Nissan Frontier were top notch. When I received my truck it was like a brand new truck. The level of customer service was also excellent. I truly felt the care from the whole team .
IL - 6801 Mill Rd, Rockford - 1/21/23
We had super service from Gerber. Jennifer was always in touch letting us know what was going on. The estimate was very thorough and understandable. A great company. Thanks!
IL - 6801 Mill Rd, Rockford - 11/28/22
Jennifer Z. went out of her way to help me with the repairs on my auto..she helped arranged for a rental and kept me up to date on any issues regarding my repair and additional damage not covered in original estimate. She and Gerber made me feel appreciated. Thank you! Katie M.
IL - 6801 Mill Rd, Rockford - 11/16/22
Quick service, Great communication + quality work!
IL - 6801 Mill Rd, Rockford - 11/13/22
Jennifer and her team did a great job. They kept me updated during the whole process. I loved that they took care of my rental once my car was ready, that was a huge help!
IL - 6801 Mill Rd, Rockford - 10/31/22
Great reliable repairs and friendly staff only staff would choose Gerber collision and glass on my next visit.
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