Rome, GA - 2230 Redmond Circle NW

GA - 2230 Redmond Circle NW, Rome - 5/19/14

Melanie & Ashley were amazing!! Customer Service is outstanding. They kept in touch throughout the process, very informative. Made me feel like my business was really appreciated. I was a little disappointed that my bumper was repaired instead of replaced, but that was a misunderstanding on my part. When we looked at the car initially, I was under the impression that it couldnt be repaired. When Ashley sent me the estimates, I didnt read them, it did say repair bumper & not new bumper. Ashley reassured me of the lifetime warranty & answered all of my questions when I picked up my car. You have 2 wonderful assets to your Company in these two:)

Kelly Denise P

GA - 2230 Redmond Circle NW, Rome - 4/25/14

great customer service, very knowledgeable..felt like my issues were being adressed. ashley is great! the receptionist at the desk, sorry i can't remember her name, was very kind and helpful. will definitely use gerber again!

Jeff C

GA - 2230 Redmond Circle NW, Rome - 3/30/14

The overall experience was outstanding. I would like to particularly praise the efforts of Ashley Devens. She was extremely knowledge, courteous, and insured that I had no anxiety regarding the experience.

Chester H

GA - 2230 Redmond Circle NW, Rome - 3/22/14

Great quality work and very friendly employees

George (randy) G

GA - 2230 Redmond Circle NW, Rome - 3/22/14

Very pleased with the quality and time it took to complete

Susan G

GA - 2230 Redmond Circle NW, Rome - 2/22/14

Great Service

Kirstie A

GA - 2230 Redmond Circle NW, Rome - 8/28/13

Extremely fast feedback & service. Taking pictures of the vehicle before repairs is especially helpful since I hit my head in the wreck & wasn't thinking about documentation at that time. Will definitely recommend Gerber in the future (hopefully not for wrecks).

Vernon P

GA - 2230 Redmond Circle NW, Rome - 8/21/13

I was very impressed with customer service and the repair work. I was kept updated on status. I would highly recommend to family and friends.

Sherelynn H

GA - 2230 Redmond Circle NW, Rome - 8/3/13

Great customer service. We loved the staff. Also, the updating text messages were great!

Murphi A

GA - 2230 Redmond Circle NW, Rome - 7/26/13

i was impress with the service and the calls i recieved from Gerber, Gail was the sells rep the called me and she was great. Gail set the appointment up and there was very little waiting, The Shop kept us inform on the repairs, and called us when the work was completed. It was a great experance with Gerber. Thank You for all you have done.

Mark B

GA - 2230 Redmond Circle NW, Rome - 7/10/13

I would like to thank the team at Gerber in Rome and Cartersville Georgia for outstanding customer service they provided in the repair of my car after hitting a huge chunk of tire tread on the highway. The incident was scary enough and the damage to my first new car was heart breaking. That was until I took my car in for repair where I was treated with a compassionate and efficient team. Their service made the whole situation just a little bump in the road. Hopefully I never have the need but if I do I will be taking my car back to them. Thank you Buddy and team!

Jennifer W

GA - 2230 Redmond Circle NW, Rome - 6/15/13

The repair looked great. It took one more day than expected, but I was not inconvienced at all. It would have been better if they tried to contact me on my cell phone to give me updates. They only left messages at my home, and I am not there until late in the evening. I had to call to check on the status of the repair.

Sarah H

GA - 2230 Redmond Circle NW, Rome - 4/29/13

Fast and good service! I am satisfied with the job they performed in my vehicle.

Carlos R

GA - 2230 Redmond Circle NW, Rome - 3/24/13

GREAT SERVICE. THE YOUNG MAN WHO HELPEDUS WENT OUT OF HIS WAY TO BE NICE AND ANSWER ALL QUESTIOS. GREAT JOB!!

ROBERT B

GA - 2230 Redmond Circle NW, Rome - 3/18/13

I have used Gerber in Rome in the past, and just like my previous experience, the service was performed fast and the quality of the work was excellent.

Harry R