Roswell, GA - 11200 Alpharetta Hwy

GA - 11200 Alpharetta Hwy, Roswell - 6/20/11

Jennifer was absolutely amazing, she went out of her way to make sure that my needs were taken care of. The shop did a great job on the repairs and even washed my car for me. They also got it done 4 days ahead of schedule. I am pleased with the service and the work.

Erica P. C

GA - 11200 Alpharetta Hwy, Roswell - 6/16/11

Appraiser Jennifer Parker and Manager Brad Driggs could not have been more helpful and concerned with customer satisfaction than they were. Overall a great experience considering I had a damaged vehicle.

Monte S

GA - 11200 Alpharetta Hwy, Roswell - 6/15/11

Mike Upton did a fantastic job providing prompt and excellent service to both cars of ours that needed repair recently. His service was outstanding for its courtesy and focus on excellent results. Our cars both look great.

Molly E

GA - 11200 Alpharetta Hwy, Roswell - 6/15/11

My insurance company, USAA, referred me to your company. My car was hit by a rock while driving down the expressway. I got in right away. I was told that the nick in my windshield was too small to fill and the scratch on the hood was buffed out. All this in just a few minutes. I was so impressed. The Appraiser's name is Jennifer Parker. She was friendly and so nice. I called USAA and told them how nice she was and how well I was treated. USAA always has the greatest contractors.

Alice C

GA - 11200 Alpharetta Hwy, Roswell - 6/15/11

My positive experience at Roswell North Gerber Collision started with Sally who was able to make a short-dated appointment for my estimate. She was very accomodating on that day and was able to rescedule my appointment due to a business conflict that arose on the day of my appointment for later that afternoon. Jennifer then provided excellent customer service by working with me and the fleet company to expedite the claim process. She notified me via cell phone voicemails every couple of days on the status of the approvals, work being done, and the estimated completion date. The messages were very helpful to manage the expectations of the person who was picking up the vehicle on my behalf, and will be the newly assigned driver. This is the best experience that I have had reagrding collision repair from start to finish, and the best ... follow-up and follow-through that I have experienced in recent memory for any service related transaction. read more

Shane S

GA - 11200 Alpharetta Hwy, Roswell - 6/3/11

Once again the professionals at Gerber come through! Jennifer was great, and the crew in the body repair and paint departments did a superior job on my son's car. I HIGHLY recommend Gerber to anyone needing body repair/paint on their vehicle.

Gary W

GA - 11200 Alpharetta Hwy, Roswell - 5/31/11

Repairs were completed on time and according to specifications. Couldn't ask for better service.

Jim E

GA - 11200 Alpharetta Hwy, Roswell - 5/28/11

Whole shop did a great job and kept me informed of progress. A real pleasure to work with your outfit!

James A

GA - 11200 Alpharetta Hwy, Roswell - 5/26/11

From start to finish, Gerber went above and beyond to provide highest quality work. Mike Upton always very professional and knowledgeable. Thank you!

Nancy L

GA - 11200 Alpharetta Hwy, Roswell - 5/21/11

They did a great job. I appreciate the fact that they kept me informed as to the progress of repairs.

Carole T

GA - 11200 Alpharetta Hwy, Roswell - 5/13/11

Gary Wilbur is a repeat customer of ours for the past 4 years. The Wilburn family drives to Roswell North for their repairs from Talking Rock, Ga which is 50 mile drive one way. Mr. Wilbur brought a bouquet of flowers and a cooler full of ice, 24 pack of Gator Ade and 24 pack of water for the shop at time of pick up yesterday.

Gary W

GA - 11200 Alpharetta Hwy, Roswell - 5/9/11

Gerber Collision completed my repair promptly, on budget, and courteously. I would definitely recommend them!

Claire S

GA - 11200 Alpharetta Hwy, Roswell - 5/6/11

I've worked with them twice and I have nothing but positive things to say about the whole staff. They are friendly and consistent. They have done such a great job fixing my car. I highly reccommend for anyone! Gerber is the place to go!

Nicole

GA - 11200 Alpharetta Hwy, Roswell - 4/25/11

Sally, thank you for going above and beyond. You showed a level of service and care selcomd seen. God bless you. Bruce Paulk

Bruce P

GA - 11200 Alpharetta Hwy, Roswell - 4/23/11

Mike Upton went above and beyond in service and profesionalism! He was curteous, mindful of the budget and prompt. The car looks great!

Terry T