Spokane, WA - 1318 W 2nd Ave

WA - 1318 W 2nd Ave, Spokane - 8/9/16

The workers were pleasant, helpful, and quick! All things that I appreciate greatly.

Jordan B

WA - 1318 W 2nd Ave, Spokane - 7/28/16

Employees were courteous and competent. The car came back vacuumed and clean. Repairs were done promptly and done well. I would use this company again.

Annette S

WA - 1318 W 2nd Ave, Spokane - 7/24/16

They did an excellent job on cleaning and repainting my bumper. I had three other scratches that was not was not in the damaged area that was not covered by insurance, so when I dropped my car off for the repair I asked them how much would it cost me, out of pocket to take care of theses while they had the the bumper off my car. He said, lets go and take a look at it. I showed him the areas and he said, I tell them to cleanup the entire bumper and they did. Two off the scratches was about the size of a dime and fairly deep. Well I can't even tell that I ever had those deep scratches, it came out nice and smooth. It looks like a brand new bumper.

Ernest C

WA - 1318 W 2nd Ave, Spokane - 6/21/16

Firstly, the professionalism of the gentlemen who helped me during my insurance claim and body repair, Jeff T. is bar none. His Clean cut appearance, his professional, at ease, positive attitude, and most importantly, his aggression in handling the details within my claim specifically? Is what made this particular interaction with Gerber Collision my absolute best yet. I've had bodywork done 4 times now by Gerber collision, 2 of the 3 times previous were fixing jacked up work that other body shops did on my insurance claims. Ever since then ive learned to always just "Go with Gerber" However, Realistically, beyond Jeff T. absolute professionalism, The work, My car? my bumper? Never have i seen a bumper match back up so well, in all the time ive seen newer body work done... these lines are smooth and matched. and to top it off, ... the bumper was COMPLETELY painted, not partial, not half primary/accented like most lazy body tech's do. but PERFECT All in all, i wish i could go to Gerber for just any paint/body work. This particular situation with the Gerber collision on 2nd Ave in Spokane WA, is by far a solidification in keeping my business, read more

Brady L

WA - 1318 W 2nd Ave, Spokane - 6/2/16

I tried out Gerber Collision and Glass for the first time last week and was skeptical because of past horror stories with different repair shops in Spokane. Jeff T. and his crew took wonderful care of me and my car. Not only did they repair my vehicle in less time than they originally quoted, but they did so under budget, saving me money. I was thrilled by the service and will be back if I need any maintenance in the future. I couldn't more highly recommend this company. Thank you Gerber!

Jared A

WA - 1318 W 2nd Ave, Spokane - 5/10/16

They were friendly and very easy to work with and kept us informed of the progress on our pickup. The pickup looked great when they were finished. Couldn't be more pleased.

Erik O

WA - 1318 W 2nd Ave, Spokane - 4/27/16

In the end, I am very satisfied with my service at Gerber. They seemed to have done a great job and kept me well updated along the way. My biggest frustration was how long it took for the process to start. My car was un-driveable so the tow-truck dropped it on Gerber's lot at about 9am on a Monday morning, and I wasn't contacted or given a quote until Wednesday afternoon. Had I been able to move my car, I would have taken it somewhere else. That being said, once the process finally started moving, there were no problems at all and Jeff was very friendly and helpful.

Cameron W

WA - 1318 W 2nd Ave, Spokane - 4/27/16

Jeff T. was A+++ in customer service. He explained every step of the process fully and kept me updated more than I have ever experienced before. Will fully recommend Gerber to all friends and family from here on due to the quality work and great service received. Thank you Jeff!

Kyle K

WA - 1318 W 2nd Ave, Spokane - 4/26/16

The Best service, fast, very clean, nice work. Special Big Thank you to Jeff T. I would use again your serve when is need. Thank you so mach...

Dmitriy G

WA - 1318 W 2nd Ave, Spokane - 4/26/16

Fast, friendly and complete. They made my 'hit and run' experience better!

Dewey B

WA - 1318 W 2nd Ave, Spokane - 4/20/16

Nice work, completed quickly. Top notch customer service, as well. Jeff T. was great. He knows his stuff and is an "extra mile" kind of guy. I'll be back.

Douglas B

WA - 1318 W 2nd Ave, Spokane - 4/15/16

Jeff was an absolute joy to work with. Him and his team went ABOVE AND BEYOND with treating me with care, love and respect. After my mildly traumatic accident, they took in my car, worked diligently with Safeco, and drove me to Enterprise Rent-a-Car to get a rental. Jeff worked with the Rental company to defer payments on my rental until my insurance kicked in. In addition to that, he kept me updated nearly every other day about where they were in the process. All in all, Patty (the secretary) and Jeff did amazing work and took very good care of me. I'm definitely going to refer people and go back to get other work done on my car! Thanks Gerber, Jeff and Patty!!!!!

Lucas K

WA - 1318 W 2nd Ave, Spokane - 3/31/16

Great service. Your staff was very professional and friendly. My truck looks great.

Irene M

WA - 1318 W 2nd Ave, Spokane - 3/25/16

Jeff save me between one hundred and one hundred fifty dollars by allowing me to drive my truck home and counseling a renter car and patty was incredible to thank you for having a great atmosphere Thank you.

Martie T

WA - 1318 W 2nd Ave, Spokane - 3/19/16

I was involved in three accidents within 7 months. Every time, they not only did an excellent job on my car, but they helped me to deal with the problem. Also, they have much patience with my bad English as my primary language is Chinese. Everyone I met was very nice to me and they provide outstanding service to their customers. I very much appreciated them and the quality of their work.

Zhe Q