Tacoma, WA - 5601 S Adams St

WA - 5601 S Adams St, Tacoma - 5/19/11

I would like to highly recommend Gerber Collision & Glass, 6240South Tacoma Way, Tacoma, WA 98409 for the stellar job they did in repairing our little VW Golf. We were sprayed on the I-5 with gravel from a semi, and had to have our windshield replaced, and some semi-major paint work done. We were traumatized by the event (to say the least) and Gerber took us under their wing. They came to the house and replaced the windshield for us, then booked us a rental car free of charge while our paint work was being repaired. Friendly, and caring, they took care of us. Special shout out to Michael Wells especially, who was our head collision guy, and also to the manager Richard Anderson. they both were very helpful. As were all the other staff that we dealt with. Would I do business with them in future? Absolutely. Would I recommend? Most ... definitely. Honestly, one of the best customer service experiences I've had. Thank you Gerber~! read more

Katharine/Fraser B

WA - 5601 S Adams St, Tacoma - 5/18/11

Great service and customer care. I couldn't believe I was treated so well when my car was so difficult to work with. Thank you.

Tijerino E

WA - 5601 S Adams St, Tacoma - 5/3/11

The representative I worked with was helpful and remarkably honest and I could hardly tell where the damage was before.

Clarissa B

WA - 5601 S Adams St, Tacoma - 4/7/11

Gerber Collision took their time in making my vehicle 100% back to its original condition before the accident. They actually made it look better than it did before we brought it to them. I was expecting the usual of fixing the obvious things wrong with the vehicle but I was not expecting to have my vehicle come back fully detailed inside and out! They really tried their hardest to fulfill my requests and make sure the insurance would cover all repairs.

Robert M

WA - 5601 S Adams St, Tacoma - 2/21/11

From my very first contact with Gerber C.ollision, and throughout the entire process of my collision repair, the staff wasexceptionally friendly and professional. Adjuster Randy Baas answered all questions cheerfully and gave me frequent updates on the status of my car. I must say they went above and beyond, due to some operational problems with the interlock device on my vehicle. Their patience was much appreciated during this stressful time!

Margaret Anne M

WA - 5601 S Adams St, Tacoma - 2/19/11

The person that i dealt with was Richard. He was nice and professionl. Once my car was finished, I notice weeks later my automatic window button was pushed down. I called they told me to bring the car in. I showed them what was wrong. I did not think they would fix it because it has been several weeks. The fixed problem patched it with tape put it back into place no questions asked. I was very suprise. That would bring be back and tell other's about them. Thanks

Glynis M

WA - 5601 S Adams St, Tacoma - 2/8/11

Very friendly staff, I received several calls about how the repair was going and what was going on with the parts. My car was finished two days before the original date talked about. Repairs are great paint matches perfectly!

Lisa N

WA - 5601 S Adams St, Tacoma - 2/4/11

Tacoma was great. They worked on getting my parts that were no longer around for weeks. That's real service.

Carlo C

WA - 5601 S Adams St, Tacoma - 12/8/10

My Ram looks sweeeeet. Great job and great service, Mike, everyone needs to come see you bro.

Antwon P

WA - 5601 S Adams St, Tacoma - 12/6/10

GERBER WAS VERY PATIENT AND KIND. i LOVE SERVICE AND THEY WAITED FOR ME AFTER HOURS. I LOVE AMY, RICHARD, AND RANDY. tHANK SOOO MUCH GERBER FOR TAKING CARE OF MY BABY. ANJEE BROOKS

Anjee B

WA - 5601 S Adams St, Tacoma - 12/3/10

The initial process was scary to me. But once I went in and met with my USAA estimator Michael I felt at ease and like everything would be ok and it did. Thanks to the entire crew there. :)

Toni U

WA - 5601 S Adams St, Tacoma - 11/23/10

I highly recommend the work and service this repair shop offers. The service was prompt and courteous. The collision repair was perfect. My car looks great!

Virginia S

WA - 5601 S Adams St, Tacoma - 11/18/10

Were very professional. Great work would recommend anyone to bring their auto here!

Blair R

WA - 5601 S Adams St, Tacoma - 11/18/10

My boyfriend had his car repaired there in Tacoma and he said it looked great like a new car, he's deployed now but thanks a lot Gerber.

Megan W

WA - 5601 S Adams St, Tacoma - 11/9/10

My experience with Gerber has been great so far!

Toni U