Washington Feedback

WA - 9808 44th Ave NW, Gig Harbor - 12/24/21

When I first entered this office I read a mission statement for Gerber and thought to myself "yeah that's nice but not likely to be achieved." I was SO IMPRESSED that my experience was absolutely matched to the mission statement!! My wife and I are grateful for the care shown to us at every level as our car was repaired. Our thanks to everyone at Gig Harbor Gerber Collision for excellent customer service and competent skilled repair .. AMAZING! If we could rate higher than 5 we would!

Gary F

WA - 11100 Mukilteo Speedway, Mukilteo - 12/14/21

Best place ever! My car windows got smashed out so we took it to Gerber Collision. They kept us updated throughout the whole process via text message which was nice. When we where finally able to pick our car back up they had given my car a full detail inside and out. My car looks amazing I couldn't be happier.

Josh H

WA - 1318 W 2nd Ave, Spokane - 12/4/21

Excellent service. They had to schedule 6 weeks out because of demand, but they worked to have the part ready and even painted so the car could be in for a single day for repairs. Great service, very friendly and helpful people!

Samantha M

WA - 520 Wellsian Way, Richland - 12/1/21

My car looks great. Thank you

Christina V

WA - 1700 137th PL NE, Bellevue - 12/1/21

Excellent communication and service, car looks great!

Laurie A

WA - 2034 Moore St, Bellingham - 11/11/21

Excellent experience, friendly, helpful, and car rental provider picked me up.

David D

WA - 14201 NE 190 St, Woodinville - 11/7/21

Excellent customer service. The manager Kerry has established a customer first culture that i saw with every one i met. On my initial visit Josh went out of his was to explain all the options i had. The Safeco liaison gentleman was also helpful - said just leave it to me and i will deal with Safeco. Front desk receptionist was also very professional, friendly and knowledgeable. Car was ready the next day - new rear bumper, freshly painted. I would highly recommend this team.

Elisabeth B

WA - 365 Rainier Ave N, Renton - 11/1/21

Jenn at the front desk was so compassionate and professional. We were so happy with the timing of getting our car back and the updates. Thank you Gerber! Job well done!

Leah N

WA - 14201 NE 190 St, Woodinville - 10/26/21

Well just the best, John D was the best contact from day one and throughout the repairs. Was kept posted/informed and updated weekly by John who provided excellent customer service throughout my repairs. I have dealt with other dealerships handling my other vehicles and I must say Gerber Woodinville is the best location for excellent customer experience and job satisfaction. I would recommend Gerber Woodinville to anyone who wants their vehicle restored to its original condition after any collision. Good Honest reliable repair work done to perfection. Thank You Gerber Woodinville, Keep up the excellent service.

Allan C

WA - 512 Devoe St SE, Olympia - 10/23/21

Great, quick service!

Andrew F

WA - 14955 NE 90th St, Redmond - 10/19/21

Service was completed in timely manner, car looks great, heard from technician throughout process

Colette M

WA - 11100 Mukilteo Speedway, Mukilteo - 10/15/21

Mukilteo Gerber is absolutely my place of choice for all future auto collision repairs. It delivered the best service I have ever had within the automotive services industry. Dylan, the GM, is very organized, straight forward, and an incredible communicator. He single handedly ensured I knew what was happened at every major step in the process delivering a high level of confidence in the service that is quite rare. Thank you!

Michael K

WA - 1700 137th PL NE, Bellevue - 10/13/21

Due to rocks in fwy and bad drivers, my car ended up in body shop twice this summer. Fabulous work by Gerber and quick return of auto

Judythe S

WA - 6211 W Okanogan Ave, Kennewick - 10/12/21

Great Job, Paint looks great. Got it back nice and clean. Very happy with the color matching of the paint

Lewis L

WA - 1970 S Burlington Blvd, Burlington - 10/11/21

Andrew, and the entire staff were awesome. Very friendly, professional, and personable. Thanks for the great repair, and I appreciate being kept up to speed on the status. I will definitely recommend them to anyone !

Timothy K