Washington Feedback

WA - 3014 E 55th Ave, Spokane - 9/30/21

Love the turn around time, the updates and customer service was outstanding! Overall exceptional service and work!

Cheyanne M

WA - 11100 Mukilteo Speedway, Mukilteo - 9/25/21

Kristen kept us update often on if our delivery date would be met. We had planned a vacation prior to having our car damaged, and didn't want to have to change the date. We were prepared to change, but we never had to. Kristen and the whole repair team worked diligently so we could have our car back on time. AND most important, our car looks perfect! It looks brand new! Thank You!

Janeen & Harris J

WA - 1318 W 2nd Ave, Spokane - 9/22/21

Did an awesome job fixing my car after I got rear ended!

Tianna T

WA - 1627 E Francis Ave, Spokane - 9/16/21

High quality, speedy, great customer service!

Deborah B

WA - 14810 Smokey Point Blvd, Marysville - 9/15/21

I am so grateful to everyone at Gerber Collision! They assured me that my car would be repaired in a timely manner while still making sure to follow safety guidelines. They sent regular text messages letting me know what was going on, and they were great at communicating if they needed any more information from me. I had my car back in less than 2 weeks which seems unheard of for collision repair. They even cleaned my car for me before I picked it up! Thank you for your time, thoughtfulness, and getting me back in my car!

Andrea E

WA - 821 Central Ave S, Kent - 9/9/21

First off let me start by saying Angel is the man. I brought in my 2015 Mercedes C300 with front end damage. Car was returned way before my expectations, he even touched up anther area on my car without any problem,! Hope I don't have to return under this circumstance but I will highly recommend this Company and Angel.

Jeannine N

WA - 11100 Mukilteo Speedway, Mukilteo - 9/8/21

Incredible service. From start to finish they made a stressful situation much easier to deal with. I definitely recommend this shop for service in the area.

Michael Z

WA - 1110 N 140th St, Seattle - 8/28/21

These folks have fixed 3 of our cars and each time they where very professional and fast. Hopefully people will stop hitting my car but if not, I'll keep going here. 10/10

Stormy A

WA - 1124 Carpenter Rd SE, Lacey - 8/27/21

My van needed lots of work done and all of the repair shops were busy including Gerber of Lacey, WA. But Mike agreed to accept my vehicle on the first day that he made an assessment. My insurance had a limit of $1,000 for a rental and Gerber covered the costs for several days after my insurance ran out. Mike also managed to get everything done by working with the detailing shop to complete the interior (as they too were very busy due to the Corona Virus situation limiting work flow). Gerber has high standards and went the extra mile to meet my needs. The front desk was also very helpful and very friendly and so that also made the entire experience even better. Gerber's location is also very handy and convenient as the rental car service is only across the street! Simple to pick-up and return with out having to get a ride. Gerber collision ... has my strongest recommendation as a great place to get your work done! read more

Richard W

WA - 2113 E Olive St, Seattle - 8/22/21

Excellent customer service. Quickly repaired. Good communication telling me the status of the repair. Convenient location. Would highly recommend them.

Janet K

WA - 14201 NE 190 St, Woodinville - 8/21/21

Outstanding work and service as usual. Would never consider anyone but GERBER. OUR THANKS DENNIS & MARILYN MORGAN

DENNIS M

WA - 2838 Black Lake Blvd SW, Tumwater - 8/19/21

They are the best I've worked with. When I just got my car repaired I noticed there were some scratches near the repair area. They showed me the pictures at each stage that showed the scratches came from probably a parking lot incident after I got the car back, then had a guy come out immediately and buffered those right out. They've done this on a previous car also. Really impressive customer care!

Dawn P

WA - 3014 E 55th Ave, Spokane - 8/18/21

damages to both sides of our Toyota Highlander LTD were repaired completely. The paint match was pefect. We're very pleased with the results.

William B

WA - 1318 W 2nd Ave, Spokane - 8/18/21

Car done quick.. Thank you!

Joy A

WA - 6211 W Okanogan Ave, Kennewick - 8/16/21

Christopher R was great to work with, all work was timely and done very well. We are happy with the results and will be back again if we need to.

Andy C