Washington Feedback

WA - 1627 E Francis Ave, Spokane - 1/31/18

Great customer service! I received updates on my car repairs daily via text. I got my car back 6 days earlier than expected. can't ask for more thanks

Raul M

WA - 1627 E Francis Ave, Spokane - 1/31/18

They returned my JEEP to me fully repaired and cleaned/waxed much sooner than was expected. They had to order some parts from back east and amazingly were sent overnight air in order to complete the repair. All a very nice touch and very quick.

Randi W

WA - 8530 Cedarhome Dr, Stanwood - 1/27/18

Don is GREAT to work with! We will be back if we ever need work done again.

Gene

WA - 1318 W 2nd Ave, Spokane - 1/25/18

once again, great job! thanks so much!

Phoebe W

WA - 125 SW Everett Mall Way, Everett - 1/25/18

Outstanding and quick work in the repair of my 2007 Mazda MX5 (Miata). Into the shop on Monday 8 Jan and picked up all fixed on Monday 15 Jan. The estimator, Mr. Charles H., was excellent at keeping us informed about the repair work and an excellent job was done. Better than a five star rating! I will so tell my insurance adjuster and highly recommend Gerber work. Thanks for the chance to tell you this about my experience with your shop.

James O

WA - 3106 N Argonne Rd, Spokane Valley - 1/24/18

Excellent customer service! Kenny (Estimator) and front desk receptionist (Courtney) were very informative, friendly and helpful. The quality of the repair was also top-notch. Would definitely return and recommend to others. Thanks!

Jessie P

WA - 1627 E Francis Ave, Spokane - 1/23/18

Avalanche door looks brand new.. thank you

Art T

WA - 9827 17th Ave SW, Seattle - 1/22/18

Special thanks for the flawless repair on my Honda Civic in August. But most of all, special thanks to Greg for his kindness and help with my December 29 accident and suggesting how I could dispose of the car (too expensive to repair). You all are fabulous customer service people - none better in my 60 years driving. XXXOOO

Mary R

WA - 3106 N Argonne Rd, Spokane Valley - 1/20/18

thank you gerber collision you all were so so awesome thank you for being there for us, your staff is awesome and very kind. Thank you for doing such good work on our new ford, thank you again. Rich and Rhonda Walker.

Rhonda W

WA - 1318 W 2nd Ave, Spokane - 1/9/18

I was charged the same price as the estimate. Gary Spahn got me in right away both for the estimate and to have the work done. I was extremely pleased with the work and the professional , friendly and efficient service. I would highly recommend them.

Donna K

WA - 9827 17th Ave SW, Seattle - 1/9/18

Excellent. Great people. Very pleased with results. Good price too. Worked hand in hand with State Farm.

Alex C

WA - 3441 Thorndyke Ave W, Seattle - 1/5/18

Repair was done in a time3lymanner (as quoted). I was kept in formed on the progress of any problems. I am satisfied with the repair needed, and at a fair price. I would definitely use this facility again, although I hope not having to do so. In the meantime I will recommend to friends, that have a need for first class repair.

Hans-Joachim G

WA - 125 SW Everett Mall Way, Everett - 1/4/18

Messed up the front of my car quite badly and it is only about a year and a half old. I was really distraught and the folks at Gerber were wonderful. After finding additional damage, they estimated two weeks but finished with almost a week to spare. Charles was a champ and kept me updated, giving me calls twice a week. I recommend this place to anyone who needs their car fixed up.

April D

WA - 1318 W 2nd Ave, Spokane - 1/4/18

Absolutely fabulous service from everyone. I felt very well cared for -- both my car and my personal well-being. General Manager Darrell T. was exceptional. These days it seems harder and harder to find such good customer service -- I will recommend to everyone.

Diana T

WA - 3014 E 55th Ave, Spokane - 12/31/17

got my car in immediately and we had no issues with repair. Excellent work.

Darren