Washington Feedback
WA - 2034 Moore St, Bellingham - 12/29/17
Happy with service as always. Friendly dependable service!
WA - 2034 Moore St, Bellingham - 12/18/17
The staff was courteous, professional, and kind. They seemed to understand the emotional and financial challenges that a person experiences when dealing with a vehicle collision repair. They put me at ease and were able to get my car back to me the same day, when I was originally expecting I would be out of a car for a few days - the fastest and most efficient service ever. I have only had my car back for a week but the quality of the work is fantastic - and they cleaned my interior before returning, very happy about that.
WA - 1970 S Burlington Blvd, Burlington - 12/18/17
Was great professional service and my truck came out perfect on the repair, but took longer than expected!
WA - 9827 17th Ave SW, Seattle - 12/15/17
Excellent service.
WA - 1318 W 2nd Ave, Spokane - 12/13/17
What is at the very outset good, if not comforting is the way you are greeted immediately in the door of the office. Gary S. and others lighten the grim atmosphere within which you tend to walk in the place (having a wrecked car) and they know to remind you of little details and make sure you get out the door with all your belongings before leaving the car etc etc. My car was done early-- two days early; and believe me, at Christmas time that was a great relief. I appreciated the daily updates from Gerber and at the end the welcome and service when I returned to pick up the car. For sure at this office of Gerber I met three welcoming, upbeat, (smiling) and professional individuals. Of course I hope I never see Gerbers again :). But if I did, this would be the shop! Thanks Gerbers...usually excellence flows from the top!
WA - 1627 E Francis Ave, Spokane - 12/7/17
Randy B did a fantastic job on our Kia Optima. The bumper looks beautiful. He really did an amazing job! We know we can trust his work and know it is a job done well. The car was ready faster then we expected. This is our second experience with Randy and we felt very comfortable knowing he would be taking care of our new car. We were so happy to know he would be taking care of us again.
WA - 9827 17th Ave SW, Seattle - 12/6/17
Great service, people were friendly and informative. Hope I never have to use your services again, but if I do I will choose you.
WA - 3014 E 55th Ave, Spokane - 12/3/17
This company is the best. Twice now they have fixed my car and now my Van. They take pride in their work. My rigs look brand new. I highly recommend these guys.
WA - 1627 E Francis Ave, Spokane - 12/1/17
Ken T. and the repair team at Gerber in Spokane did a great job on repairing my car after a traumatic accident. We were updated regularly as the work progressed via a text and it helped reassure me that the work would be done on time. Having an accident is stressful in itself and to have confidence in the repair of your vehicle helps relieve some of that stress. Thanks Gerber Collision and Glass!
WA - 1318 W 2nd Ave, Spokane - 11/25/17
Great repair work. Daryl and Gary went above and beyond. Best service ever. Thanks.
WA - 3014 E 55th Ave, Spokane - 11/24/17
I was so happy to find out out Gerber Collision and City South Auto are one in the same. Only the name has changed. The great service and good people are still there! They helped me a couple of years ago. And now today. Thank you Michael for fixing all my lights today on such short notice! I highly recommend Gerber Collision. The staff is amazing, the work is quality, and they truly care. Thank you!
WA - 1318 W 2nd Ave, Spokane - 11/17/17
Prompt repair. Pleasant and professional employees.
WA - 9827 17th Ave SW, Seattle - 11/15/17
The manager was so kind and helpful throughout this process. He welcomes everyone and you can just see how his employees treat him with such respect. It was my first accident and the process was entirely new to me! Everyone at this location treated me with such kindness and hospitality. It was such a great experience, although I hope to never have to visit them again! Ha!
WA - 3441 Thorndyke Ave W, Seattle - 11/15/17
This is my second visit, and would definitely return if the need arises again. Good communication on progress of work, and delivery date.
WA - 3441 Thorndyke Ave W, Seattle - 11/6/17
Great service.
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