Washington Feedback

WA - 1124 Carpenter Rd SE, Lacey - 3/15/24

I received the greatest assistance and service from Estimator Michael K., on Monday March 11,2024. I started out as an unhappy person, because someone once again dinged my car. Michael not only made it so that neither I or the individual who caused the damage were inconvenienced. That is over and beyond what we expect in this day and time. Thank you for providing such fantastic service. I have recommended Gerber to several of my friends.

Yolandatheresa G

WA - 14955 NE 90th St, Redmond - 3/14/24

The preliminary estimate was extremely detailed and I understand the body of work for my car. The attendant was very patient in providing details and setting my expectations. Unfortunately, the work could not start until 3 months after the initial estimate, but that was clearly communicated.

Kelley

WA - 6211 W Okanogan Ave, Kennewick - 3/11/24

Very happy with my services in Gerber, thanks to Lilly the whole process was really easy and clear. i highly recommend working with her i also recommend this place.

Franyer G

WA - 2034 Moore St, Bellingham - 3/3/24

Helpful ,friendly & quality work

Janet D

WA - 3014 E 55th Ave, Spokane - 3/1/24

While I was mortified to have backed into something and damaged my car, I have been thrilled with the service at Gerber. Initial estimate was quick, scheduling repair was easy, communication was fabulous. Not only was my car delivered early, it was spotless and I have every confidence that repairs were completed accurately. I don't want to have a need for future repairs, but I will absolutely pick Gerber again.

Heather S

WA - 125 SW Everett Mall Way, Everett - 2/29/24

Great service and experience. The shop staff were communicative throughout the process. They are conveniently located in my area and they also work with my car insurance which made the rental car coordination much easier. I received my vehicle in great condition both outside and inside as they took extra care to keep it clean while repairs were being done. Highly recommend!

Poulline C

WA - 1318 W 2nd Ave, Spokane - 2/29/24

Estimation was quick. Kept me informed as work progressed. I am very pleased with the work done.

Mariann G

WA - 4001 100th St SW, Lakewood - 2/28/24

Thank you so much for getting my car done so fast. Shaniya made the estimate painless, and sounded as excited as I was to get it back in 3 days! It was all cleaned and shiny when I picked it up. Thank you so much!!

Margaret W

WA - 14201 NE 190 St, Woodinville - 2/19/24

Wow, what excellent communication and service. The office staff was friendly and efficient and Chris explained the whole process so there was no guessing. The repair and paint turned out beautiful.

Andrew H

WA - 125 SW Everett Mall Way, Everett - 2/18/24

Excellent service, timely repairs.

Alice

WA - 14955 NE 90th St, Redmond - 2/10/24

The repair work was quick and professional. Can't tell the repaired item from original factory. Thanks a lot.

Gerald H

WA - 520 Wellsian Way, Richland - 2/9/24

excellent service. a 10 all around

Mark D

WA - 2318 S 1st St, Ste C, Yakima - 2/3/24

Great service. Got the car back a day earlier than I expected and the work was perfect. You would never know that anything had damaged it. Paint is perfect, and cannot tell the damaged area had been painted. Also the people are very friendly and helpful! Thank You.

Judith C

WA - 520 Wellsian Way, Richland - 1/30/24

This was my first ever experience in filing a claim for an auto collision. And even though it was a mild fender-bender and the vehicle was still drive-able, I had no idea how to go about the actual repair process. Gerber was available throughout, even during bad snowstorms and delivery delays. In the end, our van, Annie, was back looker sharper--and cleaner!--than ever. And, with early delivery to boot! I am very, very satisfied, and I want folks to know that Gerber delivers and can be trusted!

Lola S

WA - 6405 229th Ave SE, Issaquah - 1/18/24

Although I have not used Gerber Collision in Issaquah (I'm still trying to get an appointment somewhere that is less than 3+ months into the future), I have to say their office personnel are fantastic. I have called 15 businesses and Gerber Issaquah was the most professional and helpful (and friendly) of all of them.

Julia R