Watertown, NY - 18288 US 11

NY - 18288 US 11, Watertown - 11/16/22

I am very pleased with the service I received,very professional and curtious.I was kept up to date on the progress of the repairs and it was done much faster then thought. I will recommend people and I will definitely continue service if anything ever happens again,thank you very much

Richard C

NY - 18288 US 11, Watertown - 10/18/22

Friendly, the best customer service! Professional, my car looks amazing and the detailing was a pleasant surprise!

Darcy E

NY - 18288 US 11, Watertown - 10/13/22

Very caring people and keeps you informed as your car is repaird

Jackelyn B

NY - 18288 US 11, Watertown - 9/27/22

In spite of challenging delays due to the supply chain disruptions, the Watertown Gerber team did their best to get our deer-smashed Honda repaired in a timely manner. The car looks fantastic and drives perfectly. Their excellent communication --every Tues & Thurs calls without fail was really appreciated.

Sue P

NY - 18288 US 11, Watertown - 8/27/22

Excellent Service- took longer then expected but worth the wait

Cindy A

NY - 18288 US 11, Watertown - 8/18/22

Everyone was very nice and professional! They did a great job keeping me updated and an awesome job on the car !

Abigail C

NY - 18288 US 11, Watertown - 5/7/22

Absolutely professional at every stage of repair process. The repairs were done perfectly. I really appreciated the communications updating me throughout the repairs. I would not hesitate for one second in recommending Gerber to anyone.

John K

NY - 18288 US 11, Watertown - 4/20/22

they made my car look like it did when I got it new. Excellent work, car was rear ended.

edwin j

NY - 18288 US 11, Watertown - 4/18/22

Very pleased with the body work done. Very timely, kept up todate on progress! great customer Service!

Terry B

NY - 18288 US 11, Watertown - 3/4/22

Friendly workers/great service. Car looks the same as if it was never in any type of accident. Highly recommend.

Eric c

NY - 18288 US 11, Watertown - 2/24/22

Wow! What an amazing experience. From the time I dropped off my car, to the time I picked it, outstanding customer service! They called regularly to keep us updated on the status. And despite the supply chain challenges, they actually finished earlier than they said they would. The work they did is amazing - can't even tell I had an accident. And best of all - they washed and detailed my car!! I hope to never have a wreck again, but if I do, I will always take my car to this awesome facility!

Susan H

NY - 18288 US 11, Watertown - 2/2/22

I'm very happy with the results of the repair on my PT. Hope you can find the part for the trunk.

Jean J

NY - 18288 US 11, Watertown - 12/7/21

Very impressed with the friendliness and professionalism of the entire staff at Gerber in Watertown. The gals at the front desk were super, doing what they could to make sure I did not wait long for service. Josh was very thorough through the estimate process and explained every detail of what he would be fixing and assured me that they would be looking for any further damage once my Traverse was in the shop and torn apart. They were able to get the approval of my insurance and scheduled the service promptly. I appreciated the text updates and was truly surprised on the cleanliness of my vehicle when I picked it up. Not only was the outside of my Traverse spotless, but the inside was detailed as well. What a great experience! I would absolutely recommend Gerber of Watertown to all of my friends and family!!

Michelle S

NY - 18288 US 11, Watertown - 6/23/21

They had a quote within hours and amd forwarded to my insurance company instantly. I also had my vehicle fix and back to me within days. They also sent texts with updates of my vehicles progress. I will only go back herez

Cindy C

NY - 18288 US 11, Watertown - 10/14/20

Thanks for the job well done on my vehicle

Caleb J