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- Wilmington, NC - 8125 Market St
Wilmington, NC - 8125 Market St
NC - 8125 Market St, Wilmington - 4/12/16
I had a great experience. I am very happy with the work done to my vehicle!
NC - 8125 Market St, Wilmington - 1/20/16
Jason and Kirk were very good about keeping us informed. The repair took longer than expected due to unavailable parts. They were very gracious to offer us a rental due to the extended time it took to repair.
NC - 8125 Market St, Wilmington - 12/31/15
My Kia Soul was hit in the rear quarter panel on the passenger side. We decided on Gerber due to the great service and friend had received. After completion of the work I am very satisfied with how the car came out. I will definitely be telling friends to take all of their body work here. Thanks for having it done before the New Year as well!!
NC - 8125 Market St, Wilmington - 12/29/15
I have used this location on three occasions for some non-collision related work, once to replace a bumper and twice to install body side moldings. The quality of the work has been outstanding each time and the cost was very reasonable. For example, Gerber charged me 25% of what the dealer wanted to charge to install the body side moldings. Besides that, the people working there are exceptionally courteous and accommodating. If I do need collision or glass work done in the future, they will be my first option.
NC - 8125 Market St, Wilmington - 12/23/15
Everything came out looking good nice job.
NC - 8125 Market St, Wilmington - 12/16/15
Could not have asked for better treatment and service...always kept me informed, kept to the scheduled time to deliver, and always had a smile. I will be more than glad to recommend Kirk and his team at the Market St. location to anyone that needs anything done . Thanks Kirk and Karen for making my mishap a little better to handle.
NC - 8125 Market St, Wilmington - 12/14/15
Excellent service and communication throughout the process. Very thorough and professional.
NC - 8125 Market St, Wilmington - 12/12/15
Gerber Collision is a Great Place and I was very satisfied with my service.From the mechanics to Karin, at the front Desk. Bravo.Thanks Guys
NC - 8125 Market St, Wilmington - 12/6/15
After the accident I was refer to Gerber and can say they did a great job and kept me informed though out the whole process. Great customer service went above and beyond to make sure the repair was done the way I wanted it.
NC - 8125 Market St, Wilmington - 12/5/15
I have used Gerber on Market street for many past repairs and the work is super. They do excellent repair job and paint match. Plus they keep in touch the whole time with phone calls and text messages updating me on the process. When I picked up my car the work was completed and the car was even cleaned on the inside! I also love the convenience of the Enterprise rental in the office.
NC - 8125 Market St, Wilmington - 11/12/15
Got Excellent Service at Gerber collision. Everybody was very Helpful and my Car looked like new. Good Job Guys....and Ladys.Karen was very nice, not to forget her.To be Recommended.
NC - 8125 Market St, Wilmington - 11/9/15
Your service was exceptional; fast and efficient. The car looks great. My service rep was Jason, he was excellent; friendly and exceedingly helpful. He explained everything in detail about the procedures to fix my car. I will definitely use and recommend Gerber for any future car body repair.
NC - 8125 Market St, Wilmington - 11/6/15
We recently used Gerber through USAA to have a car repaired due to flood damage. Jayson in the Market Street Office was assigned to our case and was very helpful and responsive throughout the process. He provided excellent customer service.
NC - 8125 Market St, Wilmington - 11/2/15
This is a fantastic office. The entire staff goes out of their way to take care of your issues and to make you feel at home. Jason was the repair planner for my claim and was a complete professional. He explained the entire process in detail from beginning to end. They completed the repairs well ahead of expected and I am overjoyed with the end result. I would challenge any collision and auto repair company to find a better staff. Highly recommended!!!
NC - 8125 Market St, Wilmington - 10/8/15
I wrecked my car while on vacation and didn't know where to go. Gerber Collision was on USAA's list of providers so I decided to try them out. Boy am I glad I did. They were very professional and accommodating, which was really nice since I was from out of town and had to leave my car with them for 2 months. They called me every Tuesday and Thursday to give me updates. They returned my calls promptly whenever I tried to reach them. They were always very friendly and helpful. Then to top it off, when my car wasn't ready by the estimated completion date and they weren't sure when it would be (due to the extent of the damage), they offered to assume my car rental payments for the period past the expected completion date and drove my car back to Atlanta and delivered it to my driveway. This was a huge help for me as I didn't have to take a ... read more
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