Wilmington, NC - 8125 Market St

NC - 8125 Market St, Wilmington - 6/6/13

Please tell Keith thanks very much for the detailed update on the car. Everyone there is consistently top notch and we really appreciate working with such a pleasant professional group. Please share this email with management because all of you really deserve recognition for an excellent quality level of service, the greatest building block of every business.

Ashli R

NC - 8125 Market St, Wilmington - 5/24/13

Jonathan provided Excellent support. He kept me apprised thru the entire process. Top notch all the way. Thank you.

Fredrick P

NC - 8125 Market St, Wilmington - 5/7/13

It looks as if my vehicle was never damaged. I'm truly impressed with the repairs. Hats off to the collision crew members!

Samantha N

NC - 8125 Market St, Wilmington - 5/6/13

Great job, i love that you all clean the cars...its such a nice added touch!

Rachel B

NC - 8125 Market St, Wilmington - 4/29/13

thanks for an outstanding job.

Jack R

NC - 8125 Market St, Wilmington - 4/22/13

I just wanted the rear bumper replaced on my Toyota Tacoma due to rust. I purchased the new bumper and brought it to this location to have it installed. They only charged me for labor and it was about one half of what I expected to pay. On top of that they drove me back home and picked me up when the job was finished. They also washed my vehicle. The new bumper looks great and I couldn't be more pleased with the service I received here. I am delighted with the service I received and it greatly exceeded my expectations. Thank you.

Ron W

NC - 8125 Market St, Wilmington - 4/17/13

To whom it may concern, Thank you for your fantastic service. Ashli and Jason really went out of their way to provide me with a great experience. I am extremely pleased with the quality of their work. The entire team at Gerber was courteous and professional. While I hope to never need their services again, I would gladly use them should the need arise.

KELLY C

NC - 8125 Market St, Wilmington - 4/16/13

Outstanding excellent service thank you

Len K

NC - 8125 Market St, Wilmington - 4/4/13

The service was beyond anything I have ever experienced from a body shop. The service people were professional, courteous, and knowledgeable. I felt good about leaving my car in their care. I received updated via text during the entire time my car was being repaired. Best of all, the process didn't take long at all. Once it was complete, they sent me a notification and I was in/out before I knew it. I hope I do not have to have any car repairs done soon, but if I do. I will be bringing my car to Gerber. One Very pleased customer.

Veda M

NC - 8125 Market St, Wilmington - 4/3/13

Great job thanks.

Chris N

NC - 8125 Market St, Wilmington - 4/3/13

Friendly courteous staff. I liked the frequent text updates. The truck was completed ahead of schedule and it was washed and cleaned on its return

David S

NC - 8125 Market St, Wilmington - 3/8/13

"From my first phone call to arrange an appointment, to the last call from them to pick-up my Jeep, nothing but a first class operation. Pleasant receptionist's, well-inform and friendly agents and excellent & on- time repairs.....although I hope I don't "need them" soon, I wouldn't use anyone else in Wilmington....................Steve G."

Steve G

NC - 8125 Market St, Wilmington - 2/26/13

I'm thrilled at how great my car looks & how quickly the repairs were completed. Your team was very thorough, as well! The texts & phone call updates kept me very well informed, & were greatly appreciated!!

Valerie F

NC - 8125 Market St, Wilmington - 2/18/13

First impressions mean a lot to me. The way I was greeted in bringing in my car was most professional. The two girls that need to be noted are Jessica Torres and Ashley Renfro. The inspection of my car was through by Jessica. The handoff to the Enterprise dealership in getting a rental was a very smooth process. I appreciated the updates via text messages...very clever and nice to know the progress of the car being repaired while I was in Vancouver for the week of business meetings. In picking up the car this morning again I was greeted most professionally by Ashley Renfro. Great personality and just a perfect staff member of the operation in Wilmington. The manner in which my car was given back to me makes me believe that there is only one collision repair shop to work with and that is GERBER. I am VERY meticulous with all of my ... cars---but the cleanliness of how my car was given back to me was fantastic.....matter of fact...it was perfect. So my experience was a fabulous one with GERBER, I thank you for a smooth process and being a very satisfied customer. This will be noted to my insurance company USAA as well. Thank you. Frank read more

Frank M

NC - 8125 Market St, Wilmington - 11/27/12

Thanks for your help! Have a Merry Christmas and a Happy Holiday Season!

Darla S