Wisconsin Feedback
WI - 6301 W Douglas Ave, Milwaukee - 1/9/23
We had our 3 week old, 2022 Toyota Highlander repaired by Gerber on 63rd and Douglas, Milwaukee. We were referred to Chris and Adam by our new car salesman, who told us if we wanted the repairs to be perfect, go to these people at Gerber. The repairs and paint work that repaired the front end damage was done as close to factory perfect as possible. Thank you to Chris for getting us in and assuring us that they would take care of us, and Adam for your professionalism in developing the estimate, dealing with the insurance company and especially for keeping us in the loop during the entire process. If you had a 1-10 rating, he would get a 10. We also want to thank the front office staff who were personable and kind. We will NOT hesitate to refer others and to return with any further auto body repair needs.
WI - 5419 Washington Rd, Kenosha - 1/9/23
I was informed of where my car was in the repair process, and it was done a week before the estimated date.
WI - 9501 Washington Ave, Racine - 1/8/23
I (unfortunately) had to be serviced by them twice in a span of a few short months because of 2 accidents back to back. It was frustrating but I wasn't even worried when the 2nd accident happened because I knew exactly who would be helping me. Gerber employees are beyond helpful. They are so nice, they seem to really enjoy their jobs and strive to make their customers happy. I will always recommend them! Hopefully I don't need to use them again, but if I need to, I won't hesitate to choose them.
WI - 6301 W Douglas Ave, Milwaukee - 1/6/23
My Kia was broken into, and my insurance was integrity. I am extremely happy, and totally blown away by the wonderful service that I received at your company on Douglas Avenue in Milwaukee, starting with the amazing receptionist when I called she was so helpful and her calming voice made me feel a lot better. I never went through something like this and I was a little freaked out. She was amazing and then I was introduced to Adam Who was doing the estimate and he was so professional so knowledgeable. and very upfront and honest he exceeded My expectations he contacted me every step of the way and assured me he would take care of everything . I work in retail and I will tell anyone that asked the amazing experience I had .my car looked amazing when I picked it up and again I can't say enough about the amazing treatment I received from your ... read more
WI - 6135 S 108th St, Hales Corners - 1/5/23
They were wonderful and very nice people. They did a great job fixing my car and it looks perfect!
WI - 200 W Beltline Hwy, Madison - 1/4/23
Great Service
WI - 5419 Washington Rd, Kenosha - 1/4/23
Exceptional service and communication throughout entire experience. From front desk to receiving updates via text and phone this could not have had a better outcome.
WI - 6301 W Douglas Ave, Milwaukee - 1/3/23
Worked with Erika at this location. She was very professional and timely for all my questions and updates. Shop initially said the repair wouldn't be done until March due to backlogged work. They called me a week after the initial estimate and got me in a week later. Very impressed by the work, my car was immaculate when returned. They even detailed it no cost. Would recommend Erika and this shop again. Very pleased with their work.
WI - 1701 Coulee Rd, Hudson - 1/3/23
Had same technician as after my road accident, Brandon and it went just as well as last time. This was home/garage/operator error damage! Online appt scheduling is very easy, got in day after New Year's Day. Parts my van needed came in quickly, one part totally covered under warranty. Really, really good customer service!
WI - 3021 MacArthur Way, Plover - 12/31/22
The communication while the car was being worked on was wonderful. I got either an email or phone call every day about the status of the repair. My car looked perfect when I picked it up...cleaned inside and out! They worked with the rental car company so I could leave it at their place and not have to make an extra trip to the rental office.
WI - 1701 Coulee Rd, Hudson - 12/30/22
Excellent service! Friendly and efficient. Beautiful work done on my car!
WI - 1701 Coulee Rd, Hudson - 12/29/22
Very professional and courteous.
WI - 2600 Morse St, Janesville - 12/28/22
My vehicle looks perfect after the collision damage. The Customer Service was outstanding and I was kept inform of all stages of the repair. There were no issues with the insurance company and it was by far the best experience I have had with an auto repair company. I highly recommend!
WI - 433 Industrial Dr, Westfield - 12/26/22
Thank you so much for the great experience and communication while you had my vehicle. Thanks for going above and beyond to make sure I had a rental. :)
WI - 1220 Meadow St, Watertown - 12/21/22
They were friendly and kept me updated on the parts and repairs. I got my truck back in a timely manner.
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