Arizona Feedback
AZ - 8045 S Priest Dr, Tempe - 10/20/17
Bill and his team at Gerber collision have been amazing. An accident happened while installing my new windshield and Gerber collision went over and above to make things right. I would highly recommend Gerber !!!
AZ - 7940 E Lakeside Parkway, Tucson - 10/17/17
This location is top notch. From the initial appraisal to the finish was very professional. During the restoration process I was informed as to the progress and about a delay due to having to order parts not covered in the first appraisal. Gerber dealt directly with the insurance co about the additional parts. After the completion I had to return for a minor adjustment to the hood which was done well and took 15 minutes. The staff and management were very friendly and professional. Would I use this shop again if necessary? Without a doubt.
AZ - 41801 N 41st Dr, Anthem - 10/14/17
My estimator, Jeffrey K., did an excellent job in locating parts needed and keeping me informed daily of progress. Vehicle was completed on time and I am very pleased with the whole experience.
AZ - 725 E Chandler Blvd, Chandler - 10/10/17
Kudos to Russ for the initial assessment and his kindness in fixing a window issue I had. Most of all, great kudos to Tony who, with great patience worked with me to prevent the car from being totaled. He really went above and beyond. The finished product was exceptional and all the folks at Gerber deserve a big thanks. Peter Babcock
AZ - 8045 S Priest Dr, Tempe - 10/8/17
The Gerber group here treated me like an "important" customer. Their friendliness made the entire event go smoothly from start to finish. (I can't say this for my insurance company! I am an 83 year old woman (with all the said peculiarities) and the staff guided me gently thru an experience which was new to me. You're the BEST!! THANK YOU!!!
AZ - 41801 N 41st Dr, Anthem - 10/7/17
Jeff K. was wonderful. He was very professional, kept us informed through the entire process. Definitely was customer oriented. We were apprehensive when USAA called with a place to go to have car appraised and repaired when their insurer hit me. I felt comfortable leaving my car there to be repaired because of Jeff. I had no doubts that he would do a great job. Jeff was first class in talking with us, really looked carefully at car. Took tons of pictures, explained process throughout. He is a credit to your organization.
AZ - 775 N Dysart Rd, Avondale - 10/5/17
Had some minor damage on my right fender & I stopped in to have an estimate taken. I was asked if I made an appointment. I didn't. I could have been given an appointment date & told to return at that time. That didn't happen here. Instead the lady who warmly greeted me (don't recall her name) went to the GM Jon F. office to see if f he could assist. He was more than willing to take the time from what he was doing to take a look at the damage, provide me an estimate. The price fit my budget and he ordered the part. The part arrived on Wednesday 10/4/17 & I dropped off my car the same day. Dave (didn't catch his last name) greeted me & processed the car in. I needed a ride home & arranged to have Arturo take me home. The work was finished the next day 10/5/17. Dave called me to let me know the same. I needed a ride back ... read more
AZ - 41801 N 41st Dr, Anthem - 10/5/17
Great job even cleaned the inside.
AZ - 3145 E Main St, Mesa - 9/30/17
John and Sam were great. They made sure that all paperwork for both the insurance company and car rental were in order and accurate.
AZ - 41801 N 41st Dr, Anthem - 9/29/17
I just wanted to pass along my appreciation to Jeff and the whole crew that was associated with the repair work on my 2010 F-350. It was top notch service from the very beginning. I was kept informed of the progress during the repair process with continuous updates along the way. It's a real pleasure doing business with such a great organization. Keep up the good work and I'll be back when I need your exceptional service again.
AZ - 41801 N 41st Dr, Anthem - 9/27/17
I had a great experience at Gerber Collision thanks to Jeffrey. Jeff was very knowledgeable,friendly,professional and did an outstanding job on my vehicle i would recommend them to anyone.
AZ - 725 E Chandler Blvd, Chandler - 9/26/17
Great service. Performed a great repair on the car. Completely satisfied with work and professionalism.
AZ - 775 N Dysart Rd, Avondale - 9/25/17
Everyone involved with providing me with service and servicing my car were all very friendly, accommodating and professional. I truly appreciate the impeccable their customer service. My car was repaired much sooner than originally anticipated. I will definitely recommend Gerber Collision to friends and family who are in need of the type of service you provide.
AZ - 41801 N 41st Dr, Anthem - 9/23/17
Jeff and entire team were wonderful!
AZ - 1841 E 3rd St, Tempe - 9/23/17
My name is Nyi N., I went there to get repair done for my Toyota Corolla 2013. I got a new front bumper and i was going to rate 4 stars because I drove a couple days after I picked up my car and the fender liner was loose and poped out when I was driving on freeway. So I went back to the shop and get it fixed for free. Sean was very nice and professional. I supposed to picked up my car in 4 days but he emailed me saying "sorry, the part that we ordered is alittle Delay". So he extended my rental for a week. I like when people are nice. 5 starts
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