Aurora, IL - 19 S Route 59

IL - 19 S Route 59, Aurora - 7/14/15

Very nice people to work with. They are linked with the insurance company of the person that hit my car. I brougth car in for work and Hertz was called to have the rental ready and to be picked up and taken to Hertz. They explained it would take 7 days for the repair. I was cintacted by gerber throughout that week to give me progess. My car was washed and cleaned before I picked it up. Very pleased.

carol c

IL - 19 S Route 59, Aurora - 5/1/15

Excellent service and above all the communication during the process was invaluable. I got my vehicle earlier than expected and in tremendous shape. I will reccomend

Jim C

IL - 19 S Route 59, Aurora - 4/10/15

Very good service. Many thanks!

Bernd V

IL - 19 S Route 59, Aurora - 4/3/15

Did a great job quick service. Very pleased with the work!

K H

IL - 19 S Route 59, Aurora - 3/12/15

I was very impressed. Good communication from the service location and my car was ready when promised. Looks great.

Bruce T

IL - 19 S Route 59, Aurora - 3/3/15

Very impressed with professionalism and follow-through of everyone I dealt with. In and out in 24 hours and thrilled with the whole experience. Melissa and Steve are the best!

MARK F

IL - 19 S Route 59, Aurora - 2/27/15

Very friendly and transparent.

Chad

IL - 19 S Route 59, Aurora - 2/18/15

Wonderful customer service! They called with updates everyday and Steve contacted me personally to see how everything went. I would recommend this shop to anyone and will for sure use it for all my car needs in the future. They even refilled my windshield washer fluid for me! Thanks again for everything

Hilary M

IL - 19 S Route 59, Aurora - 1/31/15

My car was so clean and looked like new in just 3 days! The girls in the reception room were so very nice and knowledgeable. They even allowed me to leave my rental car there and they called Hertz to tell them to come and get the car. I was offered coffee in the waiting room. I felt like I was an important person. Thank you for helping a bad situation get all fixed so nicely.

Judy C

IL - 19 S Route 59, Aurora - 1/31/15

Everyone was so helpful and willing to answer any question I had. The estimator fully explained what would happen and how Gerber worked with the insurance company. The work was done on time and looks great. Thank you so much.

Karen W

IL - 19 S Route 59, Aurora - 1/2/15

Excellent prompt, courteous, professional, friendly, quality workmanship, competent services in every delivery phase of repair.

Wesley Y

IL - 19 S Route 59, Aurora - 12/27/14

Service prompt. However when I initially took the appointment I was told my car would be returned the same day. The day of the appointment I was told my car would not be returned for a week.

Swathi J

IL - 19 S Route 59, Aurora - 12/11/14

Dec 9th I visited this location at the onset of an emergency situation that happened during my lunch hour. The situation was somewhat unusual for my car of 7 years . I believe Angels positioned me less than a mile from this location. Excellent service and I'm very satisfied with the work. And I believe it was a fair price for tyhe work. I have already told several people how satisfied I 'am. A co worker has already asked that I give her your card. The staff was friendly and professional. Melissa showed a caring attitude! Thanks Geber

Helen R

IL - 19 S Route 59, Aurora - 11/3/14

The front desk receptionist was friendly, and very helpful..her name was Pamela..she put you at ease..Melissa, looked at the damage and was equally excellent...the girls were great..bought them Taffy Apples to thank them..:) I was unnerved and they put me at ease..

Deborah G

IL - 19 S Route 59, Aurora - 9/30/14

I called Gerber and spoke to Jim H. and right away told me to bring in my car and he would look at it. When I took it in I was so embarrassed because of the damage I had done to my car. He told me do not worry I have seen worse and we will fix it up. That made me feel better although I know it was really bad.... Although, I hope not to be back ever....however; if my car needed repairs I would not think twice on where I should send it. I would call Jim and send it to Gerber. I am very happy with everything!

Ana T