Chicago, IL - 3425 N Halsted St
IL - 3425 N Halsted St, Chicago - 12/18/14
Flawless service! From the front desk to Josh, who managed my repairs - so friendly, so professional, so attuned to customer questions and needs. this Gerber location exceeds my expectations every single time. I would never take my car anywhere else!
IL - 3425 N Halsted St, Chicago - 12/17/14
I had a terrific experience at the Gerber Collision & Glass on Halsted Street in Chicago. My car was sideswiped while parked. There was body and paint damage, and the side mirror was broken off. I dropped my car off and had it back looking like brand new within 5 days. The staff, especially Josh and Madison, made it extremely easy and painless, even willing to wait after closing when I was running late for my pick up.
IL - 3425 N Halsted St, Chicago - 12/17/14
Nothing but great things to say from top to bottom on my experience with the crew at the Halsted Gerber. They kept me up to date via text message updates as well as phone calls on the status of my vehicle. Handled everything extremely professionally and promptly. And I couldn't be happier with the work on my vehicle, looks better than new. I will continue to recommend them to friends, family, and co-workers in the Chicagoland area. Thanks again for turning an awful situation into a pleasant experience.
IL - 3425 N Halsted St, Chicago - 12/12/14
The communication was outstanding. I appreciated the daily text updates very much. The car was delivered to my home at the exact time agreed upon. All staff were polite, helpful, informative.
IL - 3425 N Halsted St, Chicago - 12/12/14
Everyone has been so courteous, neat with my vehicle and handled everything in a very professional way. I would definitely take my suv there again if needed. A very clean and organized establishment. I give Gerber Collision a 5 Star!! Thanks to all your staff, especially Rick.
IL - 3425 N Halsted St, Chicago - 12/11/14
Amazing service. Chris went above and beyond with customer service and offered to cover my car rental because the repair time was taking longer than expected. I've always had great service with Gerber and this last time was spot on. Thanks to Chris and the front desk ladies for being so welcoming! Will definitely recommend to anyone in need of car service.
IL - 3425 N Halsted St, Chicago - 12/9/14
They were prompt on providing an estimate. It was great that they remembered both me and the car from prior service at the location.
IL - 3425 N Halsted St, Chicago - 12/5/14
Excellent customer service and communication from the repair staff. Smooth process getting car in and paperwork done and quickly set up with rental service. The manager Rick was awesome and quickly solved an issue that came up with my vehicle but got it rectified swiftly and even filled my tank for the inconvenience. Great staff and repair shop overall. Thanks!
IL - 3425 N Halsted St, Chicago - 12/5/14
Excellent experience from the start of estimating (Chris F.) to arranging my rental to getting it fixed a day earlier than estimated. The service and quality was so good I had another repair not due to this accident done at this location. I will definitely recommend this facility to friends and family.
IL - 3425 N Halsted St, Chicago - 12/4/14
Dave was fantastic... He helped me get my settlement, ordered my mirror and had it installed while I waited. The girls up front were fantastic too. Everything was seamless. Great people to work with.. I will highly recommend.
IL - 3425 N Halsted St, Chicago - 12/3/14
Everything came out perfectly and within a day! I couldn't believe how quickly the repairs took! The bumper is like brand new again! Thanks Josh for your outstanding work!
IL - 3425 N Halsted St, Chicago - 11/22/14
I was very happy with my service! Everyone treated me well. They found ways to lower my payment. They stayed open a little later so I could pick up my car. I will definitely be going there again with my car.
IL - 3425 N Halsted St, Chicago - 11/19/14
I was extremely pleased with the entire process at this facility. I was able to bring in the car the same day and Chris Freihaut assisted me throughout the entire process. Extremely professional service and the care was actually available two days earlier than estimated. I give high regards to this team, which includes the staff at the front desk as well as to Franco who made me available a rental within 15 minutes. Thank you all for a great job well done
IL - 3425 N Halsted St, Chicago - 11/17/14
Joshua took care of my car repair and the services I received was outstanding. He really took care of the estimate right way and he kept me informed about the progress of the repair the whole time. Also, the car was delivered to me on time. I couldn't be more happy! Thanks!
IL - 3425 N Halsted St, Chicago - 11/15/14
I have been using Gerber Collisions for many years now. To be brief, let me simply say that I have always had what I consider to be superior service in all phases of the repair from start to finish. I have no hesitation in recommending Gerber to anyone. If I may quote the infamous Oscar Wilde who said "My tastes are very simple, I only enjoy the very best", then I would say that for auto repair Gerber Collision is the best. Thank you,
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