Chicago, IL - 3425 N Halsted St

IL - 3425 N Halsted St, Chicago - 8/27/14

I worked directly with Josh, who I must say was excellent. He explained the process and had the repair done very quickly. The bumper looked better than it did before the accident. Thanks, Josh.

Mitch

IL - 3425 N Halsted St, Chicago - 8/18/14

Service was Great!!!! And Quick and very friendly. We took our car in on Monday and they thought it would be 3 or 4 days but you completed the work the same day. When we picked up our Jeep Liberty it spotless inside and out and all little scuffs were buffed out. Everyone was very helpful and friendly. You have a great shop and wonderful staff!!!

David D

IL - 3425 N Halsted St, Chicago - 8/14/14

Josh P. provided outstanding service during my car repair. He kept me informed and stayed with the estimate. Thanks Josh

Derrick

IL - 3425 N Halsted St, Chicago - 8/13/14

They were dilligent about the work, did a phenomenal job, and all around helpful in every way. I'm definitely going to recommend the body shop to any one who needs work done.

Jonathan L

IL - 3425 N Halsted St, Chicago - 8/13/14

The Gerber Team was great to work with in all respects. I recently moved to Chicago and was a little apprehensive using a body shop that I didn't know. USAA recommended Gerber and after going through the full repair process, I can see why they have Gerber at the top of their list. Everyone I dealt with there was very professional and it was clear that they cared about the experience I had with their company. That's all too rare these days, so I applaud the Gerber organization for instilling this high level of pride in their work. I would recommend Gerber highly to anyone with a need for auto body work.

Bill S

IL - 3425 N Halsted St, Chicago - 8/7/14

I'd like to thank the production manager, Robert B. for is customer care and overall professionalism. My front bumper and side panel had been repaired a year ago at this location, I noticed over the weekend that the bumper was coming apart. I took the car in Tuesday about 1pm, Robert not only honored the warranty agreement that Gerber Collision & Glass state in their agreement when your car is repaired, but he also put a preventive treatment on my side panel to prevent the car from further rusting. My car looks like new. I'm very grateful for that kind of customer care. I've had several repairs at this location in the past 12 years. I have to say, when I left Gerber that afternoon I wanted to bring them a tray of gourmet cookie, something (and I am going to do so); because that made my day. Thank you Robert B.

Cortez J

IL - 3425 N Halsted St, Chicago - 7/29/14

Absolutely fantastic service! Mark M., DeeAnn, and Jason all delivered! There were some painting problems but they arranged a rental car so that I could make long planned appointments. They returned my car cleaner than when I dropped it off.....much appreciated. Everyone was friendly and professional. Wish every company ran like this! Thanks!!! 5 Stars!!!

David S

IL - 3425 N Halsted St, Chicago - 7/28/14

Thank you for allowing me the opportunity to provide feedback on the wonderful experience I had with your team at the Chicago Halsted location. Unfortunately, someone hit my new Ford Edge (first blemish) so I wasn't exactly excited to have to go through the motions of getting it fixed. However, your team made this experience painless! Aside from waiting for the insurance company to approve the estimate, the time it took your team to get things expedieted is quite frankly impressive! I first met with Chase who was extremely helpful in getting my initial estimate ready to go. He was leaving for vacation so I then worked with Mark who was exceptional to say the least. There was not a thing I needed to worry about and his can-do attitude is bar none. (thank you Mark). I also especially want to recognize DeAnne L., who is truly the ... "face" of your business (on phone and in-person). She works at the desk and not only stayed in touch with me throughout, but continually worked proatively on various issues throughout the process to ensure satisfaction. She is EXACTLY the kind of person you want working for you. Extremely friendly, professional and caring. It is not fun to have to go through the process, but without a doubt, she made a huge difference (thank you DeAnne). She and Mark deserve a big star!! I sure hope I don't have to come back soon ---but in the unfortunate event that I need help again---Gerber with be my one and only choice. Thanks. read more

Jenny M

IL - 3425 N Halsted St, Chicago - 7/26/14

What a great experience! I went in because our sunroof would not close. The gentleman tried to close it and then informed me they would need to order a part. When the part came in I received a friendly phone call from Deanna that the part had "landed." I like her sense of humor! I went in with my 2 year old daughter and the entire staff welcomed us. I never once felt like I was a burden on the staff with my daughter. There was a little car to play with, we were provided a poster size paper as well as marker. The other wonderful young lady at the front, I know I am going to misspell her name, I believe Fatiz, even entertained my daughter for a few minutes. Both ladies are hard workers and super friendly. The technician was awesome and so was the gentleman who gave our estimate. They were both so professional and friendly. Our ... sunroof now closes without problem. What I really like too is that the gentleman told me that since the motor is older on the sunroof, we probably shouldn't open and close it too much because it could wear out again or the roof could misalign again. He then said they would be more than happy to fix it again but just not to overdo the open and closing. My daughter and I were treated like family. I highly recommend Gerber and will go to them for all our auto needs. Thank You! read more

Anna and Matt P

IL - 3425 N Halsted St, Chicago - 7/24/14

The service at this location is completely awesome. From the time of having my insurance provider assign the claim to Gerber until the time I left the door with my repaired vehicle, I was satisfied. The entire process was clear, communicated to me, and the work done on my vehicle was perfect. The staff was extremely polite and sincere. The estimator, Tom, has got to be one of the best in Chicago. Also, a laborer named Kurt was extremely polite at the time of my exit. When I noticed some cosmetic scratches not related to my insurance claim, Kurt offered to take the car back in and buff it out. Kick ass team you have here.

Zach B

IL - 3425 N Halsted St, Chicago - 7/11/14

Service tech was very nice and knowledgeable. Replaced windshield was faster than I thought it would take.

Arletta D

IL - 3425 N Halsted St, Chicago - 7/11/14

Excellent service! The gentleman who repaired my windshield was exceedingly polite and helpful. Service was fast and done at a reasonable price. I would definitely use Gerber Collision & Glass again!

Amanda S

IL - 3425 N Halsted St, Chicago - 7/9/14

Helpful honest actually felt they cared your # 1 on my referral list.

John J

IL - 3425 N Halsted St, Chicago - 7/8/14

Excellent,Fast service. Very nice & friendly people & good prices

Wendy K

IL - 3425 N Halsted St, Chicago - 7/3/14

Geber always does a great job and they were able to get my car back to me in three days. They thought it would take 5 days. And, the work they did was beautiful. My car looks so great. Thanks, Gerber!

Sarah G