Chicago, IL - 3425 N Halsted St
IL - 3425 N Halsted St, Chicago - 7/2/14
Josh P. is the best! He made me feel like family and took care of me above and beyond. I felt like my car was returned to me BRAND NEW. Thanks!
IL - 3425 N Halsted St, Chicago - 6/25/14
I would give the staff there 6 star if I could. They were very polite and professional. Job Well Done!
IL - 3425 N Halsted St, Chicago - 6/23/14
Great job better service car looks brand new again. I was out of pocket and couldn't be any happier
IL - 3425 N Halsted St, Chicago - 6/21/14
Absolutely love the team at Gerber. Just finished up with my second time there and the service and level of contact/updates from the team were superb. Special thanks to Tom, who has helped me twice now. He is great at figuring out what needs to be done and orchestrating the entire show. I'll never go anywhere else for work on my Lexus...
IL - 3425 N Halsted St, Chicago - 6/12/14
I was struck in a minor side swipe and came in for a non insurance repair. Chase J was a very friendly, helpful and skilled estimator, gave a price quote which was met exactly, kept me well informed of the whole process, and they even buffed out an unrelated scrape for free. Completely satisfied and will recommend to everyone
IL - 3425 N Halsted St, Chicago - 6/10/14
The staff was nice/friendly. The Enterprise set up is awesome. I was pleased with the body work performed on my vehicle. The invoice was within my insurance reimbursement which was good. I would recommend Gerber to my family/friends.
IL - 3425 N Halsted St, Chicago - 6/7/14
Everyone on staff seemed to go out of their way to insure I was comfortable and safe, well aware that being involved in an accident can be a traumatic experience. I appreciated that.
IL - 3425 N Halsted St, Chicago - 5/31/14
My experience at this shop was extremely pleasant from the time I contacted the shop until I drove my perfectly repaired vehicle away. Initially I spoke with the manager Rick H, who was very helpful and setup my appointment and arranged to have a rental car waiting for me when I arrived. Rick introduced me to Chase J who took on the task of estimating the damage/repairs and sending the information to the insurance company and kept me in the loop. The shop did a great job repairing my vehicle and was done in just a few days. I will definitely recommend this shop to my friends and co-workers. These gentlemen are real professionals and provide excellent customer service. Great Job!.
IL - 3425 N Halsted St, Chicago - 5/30/14
Great service with great communication. The rep was always in contact with me about the status of my repairs. They worked with my schedule to get me my car as soon as possible. The woman who works at the front desk was great to work with. Fun, friendly, and cute. Will use Gerber again in the future if the occasion arises. Thanks Gerber
IL - 3425 N Halsted St, Chicago - 5/28/14
excellent service, quick turnaround, fairly priced quote
IL - 3425 N Halsted St, Chicago - 5/24/14
Replaced my catalytic converter that was stollen. Did work for the same amount Insurance estimated. Did the work fast and well. Kept in contact throughout.
IL - 3425 N Halsted St, Chicago - 5/14/14
I took our Lexus in for body work, a new front bumper. I asked whether the guys could buff out some unsightly scratches and touch up the paint on the door, and Tom, the service rep, said they would do it for free, as well as buffing any other small scratches they found. When I picked up the car (later the same day, which was miraculous), Tom said that the paint shop crew had felt buffing and touching up would be unsightly, and since they had a little spare time, they had repainted the entire door for free. In addition, they buffed all the small scratches everywhere, making the 2006 car look brand new. They left us a nice note. This was truly thoughtful and extremely professional. I can't praise Gerber, Tom R. and the paint crew enough. You simply don't see this kind of service very often in life (I am 74). Oh, and I offered the paint crew ... read more
IL - 3425 N Halsted St, Chicago - 5/2/14
I've been to this location about 6 different times all for auto body repair. Everyone that works at this location have all been wonderful and extreamly helpful. One of the girls that works the front desk even stayed a little later one Saturday when I was running late to pick up my car. I was so greatful, Saturday was the only day I could pick up my car. I almost dropped my car off at the glenview,il location, because they are closer to me, but decided to drive all the way to the halsted location for the better Customer service. If I could give the halsted location more stars I would.
IL - 3425 N Halsted St, Chicago - 4/29/14
Not only was everyone extremely professional, but they were kind! I felt well informed all of the time on the status of my car and could always reach someone with questions. Staff went out of their way to ensure that the car was fixed perfectly and then took the extra step to deliver it to my home and pick up the rental when I could not make it out there. I am more than satisfied with my treatment. I will recommend them highly to colleagues and friends. I dealt with Tom mostly, he couldn't have been more helpful. A huge thank you for the delivery service!
IL - 3425 N Halsted St, Chicago - 4/28/14
The service was superior!! I instantly knew I was in great hands and the worries and stress of getting your car repaired were lifted. The entire staff was friendly even those not directly assigned to my case. They even called ahead to have an enterprise representative present, so I was in and out in minutes. The repairs were exceptional and fast!! My car repairs were completed well before the estimated time. I was as to pick it up the next day! I would definitely use and recommend Gerber Colision for any future car repairs! Thank you!!!
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