Chicago, IL - 5948 N Northwest Hwy
IL - 5948 N Northwest Hwy, Chicago - 6/8/16
Christian B. and his supervisor, Kevin, were awesome! I required a quick turn around for a windshield replacement with an OEM windshield. I also am a detailed, careful consumer, and asked a bunch of questions to Kevin who was super patient and helpful in getting the answers. Christian took over then and really made it happen by expediting the process and getting me scheduled with a quick enough turn around to have this installed sooner than later. I really appreciate this type of customer service, especially a company who is certified with the AGSC. I know this will be a high quality install. Thank you.
IL - 5948 N Northwest Hwy, Chicago - 5/31/16
Tom R. the estimator is a great ambassador for Gerber. Angie at the front desk as well. Both are very personable and genuine. Tom communicated very clearly and in a timely manner and I never had to call to determine where things were at, he beat me to the punch. Most importantly, he exceeded my expectations for completion. I got my vehicle back sooner than expected. Great job Tom!
IL - 5948 N Northwest Hwy, Chicago - 5/20/16
EXCELLENT WORK AND FINISHED BEFORE THE SCHEDULED DAY. I WAS KEPT INFORMED ABOUT THE STATUS OF THE REPAIRS, AND THE OFFICE PERSONNEL WERE FRIENDLY AND HELPFUL. I HIGHLY RECOMMEND THIS SHOP.
IL - 5948 N Northwest Hwy, Chicago - 3/23/16
Extremely satisfied with the work. Very professional and fast. In addition, Andi and rest of staff are very friendly and warm people. I will definitely refer this location to coworkers and friends. Thanks Guys!
IL - 5948 N Northwest Hwy, Chicago - 3/18/16
Very happy with the work result, the staff and how I was treated throughout the entire process. C
IL - 5948 N Northwest Hwy, Chicago - 3/15/16
I took my Charger in last week for front bumper repair. Tom R. was my estimator and he took great care of me and most importantly my vehicle. I even received up to date text messages informing me on my vehicle status. I knew i had chosen a great shop when i received a call from Tom informing me they would have to keep my vehicle a few more days in order to properly match my red torrid paint. I was totally OK with this because it showed me they were not willing to sacrifice quality over time. When i picked up my Charger i couldn't have been happier with the quality work Gerber provided me with. All in all i highly recommend Gerber collision & glass. I will definitely come back to them for any future repairs.
IL - 5948 N Northwest Hwy, Chicago - 3/11/16
Excellent service! No worries! Tom is great of keeping you informed of what is going on with your vehicle! Very professional!
IL - 5948 N Northwest Hwy, Chicago - 3/11/16
Dave and his team were great to work with! The fixed are van to like new condition and I could not be happier.
IL - 5948 N Northwest Hwy, Chicago - 3/5/16
I received great service everyone there was great I feel like I made new friends.the service was great it took no time to fix my car. I would recommend them to everybody.
IL - 5948 N Northwest Hwy, Chicago - 3/4/16
Not only is this location's customer service beyond my expectations but the quality of their work is as excellent as promised. Work was completed in a timely manner. I will return to this location over and over if needed to.
IL - 5948 N Northwest Hwy, Chicago - 2/6/16
The service here was great!! They did it within a timely matter and the work was very well done. Staff was very kind and welcoming. Would definitely come back in the future based off of how easy they made the whole experience and the amount of professionalism. Not only did the work on the body of my car look awesome but they cleaned the inside of my car too, making it look almost brand new.
IL - 5948 N Northwest Hwy, Chicago - 11/19/15
Great service excellent communication and great repairs!
IL - 5948 N Northwest Hwy, Chicago - 9/2/15
Excellent service and repairs to my vehicle after a tree limb fell on it. Staff very courteous and kept me informed of repair progress through out the time the car was there
IL - 5948 N Northwest Hwy, Chicago - 8/25/15
You should feel very lucky having an employee, Tom R. He was so helpful and kind. He made my experience an actual pleasure and I will definitely recommend this location.
IL - 5948 N Northwest Hwy, Chicago - 8/21/15
Service was outstanding! Tom R. was so personal and professional. Thank you and best wishes to all the staff !
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