Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 1/20/15
good customer service (especially since they have a new receptionist!! :-) ) speedy service and they were willing to work within my budget.
IL - 6200 Berkshire Dr, Crystal Lake - 1/19/15
Wonderful service staff who kept me updated every step of the process. When my car was not able to be completed on time due to the holidays, Gerber set me up with a rental car at no expense to me. I was very pleased upon receiving my car back and that they were able to address all my additional concerns. Thank you Gerber for your kind and speedy service. I'm very grateful.
IL - 6200 Berkshire Dr, Crystal Lake - 1/18/15
The work quality was excellent and the customer service was great as well. Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 1/12/15
I was very happy at the customer service and the repairs done to my car..my car looked very nice, paint and repairs...Very good job who all were involved...thank you..
IL - 6200 Berkshire Dr, Crystal Lake - 1/6/15
accurate with estimate. color was matched perfectly. receptionist was very friendly and helpful
IL - 6200 Berkshire Dr, Crystal Lake - 1/4/15
I was dealing with an out of state insurance co and did not know if they would pay. Carrie and Joe were very helpful because I did not know if I would have to go through my insurance at the last minute. They were more than willing to get that done if need be. Also the work was done in the time frame they gave us.
IL - 6200 Berkshire Dr, Crystal Lake - 12/31/14
I came in for an estimate and Carrie at the front desk was very helpful walking me thru on how to contact my insurance company and getting a claim number. I will definitely be contacting you to set up repairs in the future!
IL - 6200 Berkshire Dr, Crystal Lake - 12/18/14
Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 12/18/14
I had a wonderful experience with Scott and Carie. Scheduling, dropping off, and picking up was a breeze. Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 12/6/14
Very friendly and down to earth. Explained the process to me in detail. Listened to my concerns. Worked out solutions with my insurance company.
IL - 6200 Berkshire Dr, Crystal Lake - 12/5/14
Fantastic!! Really helped my elderly mother get her car back to perfect. We will always use Gerber, simply the best!!
IL - 6200 Berkshire Dr, Crystal Lake - 11/27/14
Excellent Service
IL - 6200 Berkshire Dr, Crystal Lake - 11/22/14
EVERYONE at Gerber in Crystal Lake was very friendly and helpful. Right there when you needed answers. Thanks for doing a great job on my car!
IL - 6200 Berkshire Dr, Crystal Lake - 11/21/14
My car had $8500 worth of damage on it and when I got it back it looked brand new!! Gerber did a great job and I highly recommend them. I worked with Scott and he was great. Carie at the front desk was also wonderful and polite. Overall great experience!
IL - 6200 Berkshire Dr, Crystal Lake - 11/17/14
IT IS VERY RARE TODAY THAT I,AS A CONSUMER WOULD RECEIVE SUCH PROFESSIONALISM/COURTESIES FROM ALL @ YOUR FACILITY,ESPECIALLY TO SCOTT & ENOUCH!! THX SO MUCH FOR RESTORING MY "OLDIE BUT GOODIE" HONDA TO SUCH A BEAUTIFUL CONDITION. A LITTLE LIKE EARLY XMAS PRESENT FROM SANTA!! HAVE BEST OF HOLIDAYS FROM "M&M" GANNON'S
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