Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 11/16/14
My first time. Friendly and polite. Very prefessional. Estimated time was a bit longer than expected but it wasnt because of the employees. The part need to be returned which shows precision in their work. Job well done.
IL - 6200 Berkshire Dr, Crystal Lake - 11/14/14
They were great. I've used them before, excellent service and on time with van repairs being done.
IL - 6200 Berkshire Dr, Crystal Lake - 11/7/14
I had my front bumper repaired on my 2010 lexus when I picked it up on10-27 2014 there was a blemish to the left of the licence plate. I brought it to sean borscha attention and he agreed to fix it. all the people I dealt with were very profesonal and polite. I paid 75.00 dollars extra to get a perfect job but I didn't. I just don't have the time to deal with it.
IL - 6200 Berkshire Dr, Crystal Lake - 11/6/14
Superior workmanship, superior personal, on-time. When the work was completed you thought it was a brand new vehicle. This is the third time that I have had work completed by them over the years. I will go back to them ( hopefully I won't have to ) but if I need work to be done they are the one's to do it. I tell anyone that asks this is the only shop you will ever need. Thanks again
IL - 6200 Berkshire Dr, Crystal Lake - 11/4/14
Gerber did a great job . I set up an appt for an estimate which was done in about 15 minutes. Made an appt to have the repair done today, 11/4, and dropped the car off on 11/3 around Noon. They texted and called me to say the repair was finished Tuesday afternoon, and I picked up the car this evening at about 5PM. AND, the car had been washed and vacuumed.
IL - 6200 Berkshire Dr, Crystal Lake - 11/1/14
Outstanding job. Excellent communication.
IL - 6200 Berkshire Dr, Crystal Lake - 10/25/14
My experience with Gerber Crystal Lake was top shelf. Joe, and the office manager were very professional as well as their communication with me on my truck was appreciated. The work the staff performed was above my expectations. (Thanks for vacuuming the pumpkin patch dirt in the trunk ;) Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 10/21/14
Great experience. Staff's professionalism, attention to detail shone through. Competency was demonstrated with the finished product with which I am very pleased.
IL - 6200 Berkshire Dr, Crystal Lake - 10/17/14
Great Service, quality workmanship, and Friendly employees.
IL - 6200 Berkshire Dr, Crystal Lake - 10/8/14
The service team did a great job replacing the bumper on my car. The work was completed earlier than quoted. I also appreciated that I could rent a vehicle at the same location as dropping off my vehicle.
IL - 6200 Berkshire Dr, Crystal Lake - 10/2/14
I am compelled to give special accolades to Gerber and it's staff for going above and beyond in their level of service. Not only did they provide efficient repairs and easy rental car processing, they worked diligently hand in hand with my insurance company when an additional concern arose regarding my repairs. They took their much valued time to reassess damages and repair my vehicle accordingly. Gerber employees were friendly, helpful and readily available and willing to assist me through each stage of the process. I am thrilled with their service and would highly recommend them in the future. Thank you for all your time and effort.
IL - 6200 Berkshire Dr, Crystal Lake - 9/30/14
Carrie at the front desk was wonderful along with all of the guys! Excellent work!!
IL - 6200 Berkshire Dr, Crystal Lake - 9/30/14
I was in an auto accident, and needed to get a number of estimates. Carie at the front desk was amazing! She was a pleasure to speak to on the phone, very professional, and was able to get me an appointment the very next day. When I came in for the estimate, she was extremely helpful, as was Scott who did my actual estimate. Thank you, Gerber!
IL - 6200 Berkshire Dr, Crystal Lake - 9/28/14
Fantastic service!! From the time I called in and told the receptionist ( sorry, I forgot her name.) to picking up my repaired car they were wonderful. Scott kept in touch with me to let me know how the repair was progressing. I will recommend Gerber to all my friends and co-workers. M car was as good as new. Thanks to the mechanics. I trust your company.
IL - 6200 Berkshire Dr, Crystal Lake - 9/25/14
5 being best, I rate service center in Chrystal Lake a 5+ great job and service friendly.
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