Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 8/31/15
Gerber did such excellent service...I had another accident and referred another person to serving up body/collision damage. The professionalism and the quality of work was beyond that i expected. After 28 years of not being involved in any need for collision consultation. I can only think that the service was way beyond from the counter people to the skilled craftsmen in the shop. Thank you for the care and expertise on all levels....I am Alive due to crash dummies doing their job and implementing design for safety. Gerber gets 10 stars in my book
IL - 2360 Ogden Ave, Downers Grove - 8/28/15
Everyone was very professional. I was told exactly what services had been done to my car and was extremely happy about the text service - I knew what was being done and when. I even got my car back a week before it was scheduled to be done. Excellent team!
IL - 2360 Ogden Ave, Downers Grove - 8/27/15
I've had 2 vehicles repaired at Gerber and was very pleased with both experiences. I stopped by today to get some help with a small problem. Kenny stepped up and helped me out. Kenny is the kind of employee any employer would be proud to have represent his business.
IL - 2360 Ogden Ave, Downers Grove - 8/17/15
I was pleased with the quality of work and the friendly customer service.
IL - 2360 Ogden Ave, Downers Grove - 8/14/15
I've been around long enough to know that things don't always go right. I did have to bring my Gerber repaired car back for some warranty work. It was done quickly and without and dispute. To top it off Ray at Downers Grove Gerber had my faded headlights buffed and they now look like new. Five Stars!
IL - 2360 Ogden Ave, Downers Grove - 7/29/15
The staff was friendly and very helpful. Also empathetic about the cause for repairs. Car was clean and all repairs done very well. Car looks new again.
IL - 2360 Ogden Ave, Downers Grove - 7/13/15
My had been in a front end collision and the damage was misleading as to what was all i volved to bring it back to like new condition. I trusted no one other than Gerber Collision to make it right. They had kept me informed on the progress of my car as it progressed through the process of getting repaired. The mechanic Jason G had done an outstanding job of getting me an accurate quote of cost of repairs. Didn't cut corners nor let anything slide that was slightly damaged to assure structural and cosmetic integrity. They were honest and had my car back on the promised date. Could not tell anything had happened to it. Top notch workmanship and will always bring my business back for any unfortunate furture repairs.
IL - 2360 Ogden Ave, Downers Grove - 7/6/15
I want to say that I was extremely happy with the overall service I received at your Downers Grove location. It started with Anna at your front desk who made the paperwork easy to navigate and explaining the whole process. The interfacing with Jason was terrific. He worked very hard at the coordination of the work and I appreciated the follow up calls for status. Anna and Jason did fantastic jobs in every aspect of this experience as well as everyone else I was in contact with on your staff. The experience was PAINLESS!!!
IL - 2360 Ogden Ave, Downers Grove - 7/1/15
after getting backed into we took our car over to gerber for repairs. The entire staff was kind and professional. the car was finished ahead of schedule and when there was a small problem with some chips in the repaired area they went above and beyond to make sure that it was repaired to our satification which resulted in them having to repaint the area and provide use with a courtesy rental for the time the car was in getting repainted.
IL - 2360 Ogden Ave, Downers Grove - 6/25/15
Good service, nice job on repair. Car was not ready for pickup when promised, but the wait was not too long.
IL - 2360 Ogden Ave, Downers Grove - 6/16/15
I stopped in this morning 6/16/15 to get an estimate for what I thought was a broken windshield and a scratched hood. Vito came out and introduced himself and after a short inspection he determined that the windshield and the hood had some sort of glue spilled on them. He then took some rubbing compound and began to my delight make the glue disappear off the windshield. Another of the shops techs did the same with the area on the hood. In less than fifteen minutes they had made what I thought was going to cost many dollars and much time a solved problem. Gerber is the only place we take our cars to get repaired and service like this is a testament to why I would not hesitate to recommend you see Vito at Gerber. Thanks again.
IL - 2360 Ogden Ave, Downers Grove - 6/8/15
The team at the Downers Grove location is great. The ladies at the desk are efficient and remember you when you come in and the rest of the group are friendly and prompt. Thanks again to Ray for dropping me off and picking me up, he is very personable and knowledgeable.
IL - 2360 Ogden Ave, Downers Grove - 6/4/15
All the help were very. the work was done on time and good quality
IL - 2360 Ogden Ave, Downers Grove - 6/1/15
The front desk staff took care of everything with my insurance co. including clarifying the terms of my rental agreement. Gerber is so easy to work with. My car looks great.
IL - 2360 Ogden Ave, Downers Grove - 5/18/15
Our contact at your facility was Vito P. He estimated the damage done to my 2013 Toyota Sienna after being hit in a parking lot. The individual that hit my van contacted me and she sent the check to pay for the damages. Vito's group finished this work in just 2 days, under the estimate, and the rear bumper looks better than new. Great job, done by an excellent organization. Regards,
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