Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 12/3/15
Did a great job, happy with the repairs to our car. Great customer service.
IL - 2360 Ogden Ave, Downers Grove - 11/25/15
I really appreciated the service of received. I hit a deer unexpectedly and Gerber fixed it as good as new - it was amazing! They gave me a rental car for the duration of the repairs and they were really helpful and called me with updates before, during and after. It was great. I will definitely refer all my friends to them!
IL - 2360 Ogden Ave, Downers Grove - 11/17/15
I stopped in without even making an appointment and asked for Jason, who had been recommended to me. He came right out and kindly inspected the damage on my car, then gave me a thorough explanation of what would be involved. Since the repair was likely to me more than the car is worth, I will face some decisions. Jason even helped me get the trunk open so I could extract some belongings, and he did this without charge, taking time away from other demands. I sensed that the other Gerber staff were likewise very service-oriented. Thanks, Gerber!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
I went to the Downers Grove, IL, location for an estimate on a scratch my car had received. The employee there who examined my car was able to buff off the scratch so that it looked like new--for no charge. Great job! Thanks!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
Outstanding service and highest quality of work. Everyone I worked with at Gerber was outstanding. Keep up the great work!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
Jorge B. was very helpful with setting up our repair. The repair was done very quickly and with excellent quality. Everyone we worked with (Jorge, the person at the front desk, and the person who showed us the work that was done) was very helpful, pleasant, knowledgeable, and friendly.
IL - 2360 Ogden Ave, Downers Grove - 11/9/15
Everyone was wonderful from the front staff with Wendy and Ann to my estimator Vito to whomever actually did the work. Very courteous and knowledgable as well as pleasant! They made this process so easy for me and I am so very grateful. I will recommend them to everyone!
IL - 2360 Ogden Ave, Downers Grove - 11/3/15
Was involved in a car accident. Ian worked on my car and did a fantastic job. He was very thorough with his estimate. He is very professional. He got me my car back before the promised time. My car look like it just came off a showroom floor. I am thrilled with the service, quality of work, and professionalism!!!
IL - 2360 Ogden Ave, Downers Grove - 10/27/15
Aleise kept me informed on the progress of my car. Ray went over the car with us when we picked it up. He was very informative on what had been done and wanted to make sure we understood everything about the repair. I would highly recommend this location to anyone that is looking to have body work done on their car. Ray was a very good representative of the company.
IL - 2360 Ogden Ave, Downers Grove - 10/2/15
Great customer service. Wendy and Anna were very helpful. They had transportation ready for me to and from my home. Repairs look great!
IL - 2360 Ogden Ave, Downers Grove - 9/14/15
I rarely take the time to provide feedback or submit comments but the service I received, from Jason C., was so outstanding I decided to take the time. I had been to Gerber before for insurance related repairs but this was my first "customer pay" experience. While I expected to have to defend against the "full service" quote where everything would be fixed but at a correspondingly high price, Jason instead and knowing the vehicles age, helped me get a minimum but acceptable amount of work done at a minimal price - he showed great integrity throughout the process. Because of Jason, I will be back!
IL - 2360 Ogden Ave, Downers Grove - 9/10/15
Great Place!!! I had Ray help me and he was the best!!! I will ask for him next time I am in!!!!
IL - 2360 Ogden Ave, Downers Grove - 9/3/15
I came to get a quick idea of how much and what my options were for a minor repair to my hood. Jason came out to my van, gave a quick estimate to completely repair the damage and then added paint to stop the erosion.... this free of charge. Very classy and old school! Thanks!
IL - 2360 Ogden Ave, Downers Grove - 9/3/15
WOW! Not really a "major repair", but it was to me, and from the moment I walked in the doors and was greeted by Anna and Wendy, who could not have been nicer, to meeting with Jason and even speaking with Gary, these people make you feel as if you are a family member! The cost of the repairs was literally thousands of dollars cheaper than I what I had previously been led to be believe! 24 hours after dropping off my truck, it was ready to go. Again, Anna and Wendy greeting me as if they've known me for years, and Jason taking the time to explain the repairs, and asking me if I was happy, if I had any questions, and a smile on his face that was true and genuine from the start - that man truly wants to make sure that the customer is happy! Although I hope never to need body work and collision repairs ever again, if I do, I'm going ... read more
IL - 2360 Ogden Ave, Downers Grove - 9/1/15
I received excellent service above and beyond what I expected. Ray made sure that everything was perfect! Would highly recommend Gerber!
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