Elgin, IL - 801 N State
IL - 801 N State, Elgin - 9/15/11
Jennifer and the lady at the front desk were wonderful, they arranged for the rental car and called the rental car company to come and get me. Very professional and customer service oreintated. Car was repairedin the amount of time they said it was going to be. They went over the care tips with me and asked if I had any questions. When I picked up the car it was perfect, tires detailed, car washed, and the insided vacuumed. I will definately recommend the Elgin location to everyone I know
IL - 801 N State, Elgin - 7/16/11
Outstanding service and craftsmanship. Car looks like new inside and out.
IL - 801 N State, Elgin - 7/11/11
Gerber handled everything and explained all steps clearly. They did a great repair job - looks like new - and gave me a very CLEAN car!
IL - 801 N State, Elgin - 6/24/11
Patrick and his staff were great .we were informed at what point our repair was at and when we could expect to have it completed. the work was outstanding and the car was retuned spotless. looking like new.
IL - 801 N State, Elgin - 5/12/11
I was very pleased with the service given by Gerber Collision. Jennifer worked to quickly get the necessary part for my repair, and the receptionist and she were very professional. The work was done to my satisfaction. Thank you!
IL - 801 N State, Elgin - 3/19/11
I was kept informed on how the repairs were progressing. My car was finished on schedule as promised. I am pleased with the quality of the repairs. I would use Gerber again and recommend them to anyone.
IL - 801 N State, Elgin - 3/11/11
SERVICE WAS GOOD. THEY KEPT INFORM OF THE REPAIRS. SECRETARIES OR RECEPCIONISTS WERE VERY KIND, POLITE AND HELPFUL.
IL - 801 N State, Elgin - 3/8/11
This is my second time needing Gerber and my second time being completely happy with the work that they do. Their staff is so helpful and my van looks like brand new.
IL - 801 N State, Elgin - 1/19/11
I live in Elgin and recently had a car accident, so after the accident I had to find a body shop to fix my car. Since I have never had to have body work done on my car I didn't know where to turn. So after checking out places on-line I took my car into Gerber and they examied my car and told me what my car needed in repairs and brought my car in on a Tuesday and it was repaired by Wednesday afternoon. Thank you to everyone at the Elgin, Il Gerber for the great service and fixing my car.
IL - 801 N State, Elgin - 1/8/11
What great service, kept us well informed, answered all of our questions, freindly people. Ellisa (the woman at the front desk) was very pleasant as she handled the paper work. Thanks for giving what most company lack.
IL - 801 N State, Elgin - 1/2/11
Gerber did a great job on refinishing and repainting side of our car due to white road paint damage. Service from girls at the front desk was very satisfying and pleasant. I was shown the warranty before the job started as I asked for. Job done in timely manner with ample updates. I highly rate Gerber at Elgin, IL.
IL - 801 N State, Elgin - 1/1/11
Top notch service from setting appointment and counsel to quality workmanship with on time delivery. USAA is a top notch insurance company and their recommendation of Gerber was spot on. Thanks. JK
IL - 801 N State, Elgin - 1/1/11
Top notch service from setting appointment and counsel to quality workmanship with on time delivery. USAA is a top notch insurance company and their recommendation of Gerber was spot on. Thanks. JK
IL - 801 N State, Elgin - 1/1/11
Top notch service from setting appointment and counsel to quality workmanship with on time delivery. USAA is a top notch insurance company and their recommendation of Gerber was spot on. Thanks. JK
IL - 801 N State, Elgin - 12/28/10
My car was ready about 1/2 hour after I took it in. The undercarriage flaps were snapped into place with only 15 minutes of labor charge. The personnel, Jennifer, was very knowledgeable and friendly. I would certainly come again for any car repair.
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