Fayetteville, NC - 3506 Bragg Blvd

NC - 3506 Bragg Blvd, Fayetteville - 8/29/14

Chose gerber collision to repair 5 year old paint that was peeling from a previous repair.I would rate their customer service 5 of 5. Jennifer was friendly, informative and PROACTIVE. She embodies the customer is first attitude.The workmanship appears top notch, time will be the ultimate judge. A difficult repair was my front bumper, which was an additional I requested out of pocket. The bodyman described his repair process to me. He avoided using body filler on the urethane bumper, because it would stiffen the urethane and increase weight as well as chance of cracking. He plastiwelded the scratches, no easy feat. Work was done in a timely manner. Allstate had not reserved a rental, so Gerber sprung for it until Allstate took care of it. Saved me from sitting at the rental place waiting to get ahold of the Allstate folks. Thanks again ... Jennifer and Gerber Collision. read more

William D

NC - 3506 Bragg Blvd, Fayetteville - 8/29/14

Iam very pleased with Ms. Jennifer W. the Estimator of your company. She help me through with her professional atittudes and gentle and kindness and friendly to help me the best way have my car back into good condition. Thank you so much,

Pok-Hui F

NC - 3506 Bragg Blvd, Fayetteville - 8/29/14

I really didn't expect what I saw. And what I saw was perfection with my vehicle. I couldn't even tell where the damage was. Jennifer W was awesome and kept me updated on my car from the time they received it to the time I actually picked it up. Great job Gerber Collision and Glass. Hopefully it won't happen again but if something does they've got my bussines.

Tanya H

NC - 3506 Bragg Blvd, Fayetteville - 8/27/14

Jennifer W. was very polite and kept me informed of what was going on with my Hummer. They went above and beyond what was expected of them and even buffed out a smudge on one side as a courtesy for my wife.

Frank B

NC - 3506 Bragg Blvd, Fayetteville - 8/26/14

gerber collision of fayetteville,nc did a very good job on my 2008 malibu. I would recommend them to anyone. Jennifer W. was great!

Carolyn B

NC - 3506 Bragg Blvd, Fayetteville - 8/23/14

We were surprised at how fast the service was and without any compromise to quality work. Our car had collision work and some restoration from rock damage and it looks amazingly brand new! We have had our share of paint work on vehicles over the years and Gerber is the best we've experienced. This location has the nicest people we have dealt with and living in Fayetteville that is refreshing! Jennifer W. was our estimator and she is polite, professional, and very knowlegeable. She doesn't give you a generic answer, she answers with great detail and you actually learn something! In today's world of fireworks, glitter & balloons, it's nice to find a business that actually puts their money towards providing you with smart, polite, professional people backed up with outstanding service and quality. After all these years, we have found our ... place to go for auto collision needs! Really good people doing really good work. Thanks to the whole staff for a great experience. read more

Darrin A

NC - 3506 Bragg Blvd, Fayetteville - 8/21/14

Wow! Everything was professional along with a smooth and timely process. The staff understood my situation and provide reasonable accomodations. My vehicle was completed very quickly with very nice results. I will definitely recommend Gerber to others.

Audwin

NC - 3506 Bragg Blvd, Fayetteville - 8/13/14

Jennifer, Amy were very responsive to concerns; answered inquiries all in a timely manner; kept you updated with detailed information.

N L

NC - 3506 Bragg Blvd, Fayetteville - 8/12/14

Jennifer W. was very pleasant and concise about the repair process. The car was ready well in advance of expectations, and the repairs looked very good, with a good match on paint and good fit of parts. Thanks!

Parkash K

NC - 3506 Bragg Blvd, Fayetteville - 8/12/14

WOW! Great service. Mr. Ernest M. was great. First Class operation. 10 out of 10!!

Martin W

NC - 3506 Bragg Blvd, Fayetteville - 8/3/14

Work was promised in 7 days but completed w/i 2 days. Truck was taken in on Wednesday, Ernie called me on Thursday to say he hoped it would be ready on Friday and it was, WOW! Excellent customer service from the initial estimate until picked up. I would recommend Gerber to anyone needing repairs!

Sharyn T

NC - 3506 Bragg Blvd, Fayetteville - 7/24/14

Jennifer did a great job on our van and with every other issue or change she kelt me informed.

Jason C

NC - 3506 Bragg Blvd, Fayetteville - 7/19/14

Very good customer relations. I had a good experience overall, and they got my car back to me quickly.

Champion S

NC - 3506 Bragg Blvd, Fayetteville - 7/17/14

I was real satisfied with Jennifer W. on the way she explained all my questions and concerns dealing with my 2007 BMW. This is the second time I have had to have collision work repaired on my car and both times Jennifer has been exceptional. I would absolutely recommend anybody coming to your shop for repairs to see her.

Maxaminneo K

NC - 3506 Bragg Blvd, Fayetteville - 7/12/14

Very pleased with the service I received.

Natalie W