Georgia Feedback

GA - 803 Bascomb Commercial Pkwy, Woodstock - 10/1/18

Mark did a great job of keeping me informed every step of the way. The work performed looked great and the car was clean when I picked it up.

Robin B

GA - 553 Industrial Blvd, McDonough - 9/26/18

I was pleased with my car when I got it back. It looked brand new, inside was clean and they took all the time they needed to ensure their job was finished

Hannah N

GA - 553 Industrial Blvd, McDonough - 9/25/18

Great customer service, vehicle repairs seem up to par thus far.

Edward D

GA - 11200 Alpharetta Hwy, Roswell - 9/25/18

I've had my car repaired a couple times by Gerber-Roswell and have always appreciated their work and professionalism. Today, I stopped in with our daughter's vehicle, because the driver door was rubbing very slightly against the fender. When Amanda came to take a look at it, she asked if she could have my keys to drive it back to the garage; I thought she was just going to have someone assess the situation. Less than 10 minutes later, she came back with the car - repaired! When I asked how much I owed, she wouldn't let me pay for the service (I hope that doesn't create a problem for her - believe me, she just created a major spokesperson for your company!). I really appreciate Amanda's making time to see the car and her and your mechanic's stopping to fix this problem for me. I'm officially a customer - and spokesperson - for life. Many ... thanks! read more

Jay S

GA - 55 Oak St, Roswell - 9/23/18

Body work is perfect, Paint match is undetectable, perfect spot on color. This is my second time to have repair and paint at Gerber and have been pleased both times. One suggestion is that they should do a complete walk around with you when you come to pick up your car.

Lloyd T

GA - 12056 Abercorn St, Savannah - 9/21/18

I was greeted promptly for my appointment upon arrival. They helped me set up my rental car and got me in and out quickly. Ashley the estimator was the best! She explained everything and called with regular updates even though I know she was busy. She even stayed late with another person on a Friday night to allow me to pick up my vehicle. I'm so impressed with the service I received from Ashley and all the staff! They are the best!

Justin E

GA - 2230 Redmond Circle NW, Rome - 9/20/18

Absolutely great service and great people and great repair!

Ralph/Kim P

GA - 2441 Cheshire Bridge Rd, Atlanta - 9/17/18

I worked with Ashley D and she was super friendly, communicative and met deadlines and exceeded them. She made the process so easy and always with a smile on her face. I will definitely recommend Gerber based on Ashley's great customer service.

Rachel M

GA - 2441 Cheshire Bridge Rd, Atlanta - 9/14/18

Gerber made a nerve racking situation easy prompt and pleasant. Ashley was was my estimator and she basically held my hand through the whole process. My appointments were prompt and she made sure that I was always informed during the process. She helped set up my rental car and even helped me turn it in when my car was ready. Gerber only had my car for a few days and they gave it back to me in better condition than before the car accident. Although I don't want to see her again (for obvious reasons) I'd highly recommend Gerber Thanks Ashley!

Nikki T

GA - 2230 Redmond Circle NW, Rome - 9/13/18

Awesome work! They even cleaned the inside of my truck and washed the outside! Very friendly customer service! I would definetly reccommend Gerber Auto Collision! Thank you so much!

Michelle B

GA - 12056 Abercorn St, Savannah - 9/10/18

Very professional good customer service

Linda B

GA - 1577 Charles Hardy Pkwy, Dallas - 9/10/18

Everyone I interacted with was very kind and friendly. They repaired my car in a timely manner and were great with communication.

Kimberly H

GA - 589 Willow St, Atlanta - 9/10/18

Thanks to every one at Gerber Collision for being very professional and doing a great job on my door repair for my car job well done Kudos to Kelsey for being so nice and professional and answering all my question keep up the good work guys I will be referring you in the future

NATASHA S

GA - 7115 Oak Ridge Pkwy, Austell - 9/7/18

Dropped off my wife's 2013 Hyundai Genesis with driver side damage from the front bumper to driver's door. First the customer service ladies Dee and Tiffany were fantastic. The appraisal went smoothly we received a date when the car would be ready. We received weekly updates on the progression of the repairs. There was a problem with one of the parts that wouldn't arrive until after the promised date. Rusty the manager called me to come to the shop to meet with him. Once I arrived at the shop he took me to the car he walked me through that had been done and why it was so important to wait for the part. He gave me another pick up date and it was met. I liked the honesty and openness Rusty and his team possess. I would recommend Gerber Collision to anyone, truly a customer friendly business. Nelson Harper September 7, 2018

Nelson H

GA - 2395 Cobb Parkway, Kennesaw - 9/7/18

I am aware that my husband wrote a review about service to our Honda CRV recently that depicted the customer service in a negative manner.Please understand that nothing could be further from the truth.While the interior of car was not 100%, the service we received from Debbie and Michelle was nothing less than stellar.I cannot apologize enough for my husbands overreaction and terrible review. Thank you for all the care and service

andrea d