Georgia Feedback

GA - 12056 Abercorn St, Savannah - 9/21/18

I was greeted promptly for my appointment upon arrival. They helped me set up my rental car and got me in and out quickly. Ashley the estimator was the best! She explained everything and called with regular updates even though I know she was busy. She even stayed late with another person on a Friday night to allow me to pick up my vehicle. I'm so impressed with the service I received from Ashley and all the staff! They are the best!

Justin E

GA - 2230 Redmond Circle NW, Rome - 9/20/18

Absolutely great service and great people and great repair!

Ralph/Kim P

GA - 2441 Cheshire Bridge Rd, Atlanta - 9/17/18

I worked with Ashley D and she was super friendly, communicative and met deadlines and exceeded them. She made the process so easy and always with a smile on her face. I will definitely recommend Gerber based on Ashley's great customer service.

Rachel M

GA - 2441 Cheshire Bridge Rd, Atlanta - 9/14/18

Gerber made a nerve racking situation easy prompt and pleasant. Ashley was was my estimator and she basically held my hand through the whole process. My appointments were prompt and she made sure that I was always informed during the process. She helped set up my rental car and even helped me turn it in when my car was ready. Gerber only had my car for a few days and they gave it back to me in better condition than before the car accident. Although I don't want to see her again (for obvious reasons) I'd highly recommend Gerber Thanks Ashley!

Nikki T

GA - 2230 Redmond Circle NW, Rome - 9/13/18

Awesome work! They even cleaned the inside of my truck and washed the outside! Very friendly customer service! I would definetly reccommend Gerber Auto Collision! Thank you so much!

Michelle B

GA - 12056 Abercorn St, Savannah - 9/10/18

Very professional good customer service

Linda B

GA - 1577 Charles Hardy Pkwy, Dallas - 9/10/18

Everyone I interacted with was very kind and friendly. They repaired my car in a timely manner and were great with communication.

Kimberly H

GA - 589 Willow St, Atlanta - 9/10/18

Thanks to every one at Gerber Collision for being very professional and doing a great job on my door repair for my car job well done Kudos to Kelsey for being so nice and professional and answering all my question keep up the good work guys I will be referring you in the future

NATASHA S

GA - 7115 Oak Ridge Pkwy, Austell - 9/7/18

Dropped off my wife's 2013 Hyundai Genesis with driver side damage from the front bumper to driver's door. First the customer service ladies Dee and Tiffany were fantastic. The appraisal went smoothly we received a date when the car would be ready. We received weekly updates on the progression of the repairs. There was a problem with one of the parts that wouldn't arrive until after the promised date. Rusty the manager called me to come to the shop to meet with him. Once I arrived at the shop he took me to the car he walked me through that had been done and why it was so important to wait for the part. He gave me another pick up date and it was met. I liked the honesty and openness Rusty and his team possess. I would recommend Gerber Collision to anyone, truly a customer friendly business. Nelson Harper September 7, 2018

Nelson H

GA - 2395 Cobb Parkway, Kennesaw - 9/7/18

I am aware that my husband wrote a review about service to our Honda CRV recently that depicted the customer service in a negative manner.Please understand that nothing could be further from the truth.While the interior of car was not 100%, the service we received from Debbie and Michelle was nothing less than stellar.I cannot apologize enough for my husbands overreaction and terrible review. Thank you for all the care and service

andrea d

GA - 3030 Satellite Blvd, Duluth - 9/5/18

Was hit by a drunk driver...Brian and the team were fantabulous! My car was gone about 3 weeks, but when I got it back, it was evident they took their time with it!! Suzanne is the nicest AND FUNNIEST customer care rep ever!! I will be back to Gerber for all my repair needs!!

que p

GA - 2395 Cobb Parkway, Kennesaw - 9/4/18

AWESOME

MICHAEL J

GA - 2230 Redmond Circle NW, Rome - 8/30/18

This was our first experience with Gerber. We were very pleased. Our truck looks great and was completed in a short time. We would definitely use them again.

Terry B

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/30/18

They were great and my husband and I were happy. Thank You.

Catherine M

GA - 1191 E Broad St, Greensboro - 8/28/18

employees were very polite service was prompt and well done advised continually via text messaging 2nd time to use and will do so again

fred h