Glenview, IL - 1904 Lehigh Ave
IL - 1904 Lehigh Ave, Glenview - 7/25/12
Hieu was very courteous and kept me fully informed at all times. Car looks as I would expect, like new. Always great service from the Glenview Lehigh location.
IL - 1904 Lehigh Ave, Glenview - 7/15/12
My experience with Gerber, in Glenview, was excellent!!! Hieu made the entire process enjoyable. My husband and I both really appreciated the customer service and daily updates on the status of our car. We will be coming to Gerber in the future for any repairs. Excellent service!
IL - 1904 Lehigh Ave, Glenview - 7/8/12
Great Service.. I was very happy with repairs.
IL - 1904 Lehigh Ave, Glenview - 5/11/12
Great painless repair. The work done was for hail damage repair. My car had way more dents and dings in it than I originally saw. Fortunately all the work was covered under comprehensive insurance. Car drop off was easy - got a ride home since I didn't need a loaner car. The work was eyeballed to take about three days. Middle of the first day got a call, there were parts to order and they were shooting for three days completion. I got nice text messages once a day giving me progress updates (they turned out to be super accurate and I got a good laugh over two of them). Work was completed exactly on time. The text message thing worked out fantastic, we were on our way out the door when the text came in - simple matter to drop by and pick up the car. Picking up was excellent. The car was ready. Even though I said, no need to go over the ... read more
IL - 1904 Lehigh Ave, Glenview - 4/30/12
I am a returning customer. I first came to Gerber because of your relationship with my insurance company. Now, I use Gerber regardless of whether my insurance company is covering the cost of the repair. In fact, I elected to pay my own deductible up-front in a recent incident, eventhough the other party's insurance was responsible for covering the cost of repair because I wanted Gerber to do the work. I am THAT confident in the service provided at your Lehigh location. I have now worked with Hieu twice and Andy (who I am convinced is the best painter ANYWHERE) three times. DO NOT LET HIM EVER LEAVE, PLEASE! I have two teenage drivers in my family! We will be back!
IL - 1904 Lehigh Ave, Glenview - 4/18/12
I was working with an individual who did not want to submit to their insurance but paid privately. Mark was extremely helpful at all times and the facility went out of their way to get my car ready in time so I did not have to pay for another day car rental which I was not sure the individual would pay for
IL - 1904 Lehigh Ave, Glenview - 3/21/12
I was complete satisfied with the work performed as well as the level of service. It was relatively quick (all things considered) and Hieu Le contacted me every day with status updates. When I picked up my car, everything was ready to go and it was quick and efficient.
IL - 1904 Lehigh Ave, Glenview - 3/1/12
Amazing - Said what they would do and did what they said in a timely professional manner and quality workmanship. I have had too many bad experiences with companies providing goods and services that do not live up to their committments recently. It sure nice to relay a good experience for a change.
IL - 1904 Lehigh Ave, Glenview - 2/23/12
Thank you Hieu Le. You guys delivered above and beyond your promise - and I really appreciate that! great service on your part. much thanks.
IL - 1904 Lehigh Ave, Glenview - 2/20/12
very professional. car was repaired well, and very clean upon pick-up. Car was ready ahead of schedule. Tony Ashmore was a pleasure to work with. Would highly recommend this collision center to others as I was very satisfied.
IL - 1904 Lehigh Ave, Glenview - 2/2/12
I give you a 10 for excellent service! Tony Ashmore and the office crew made everything easy and pleasant. We particularly like Tony's periodic phone calls to keep us informed of progress on the repair. Thank you! John F Swenson
IL - 1904 Lehigh Ave, Glenview - 1/13/12
This is the third time I've been to this shop and remain impressed by how well they take care of their customers. They inform you about progress and do excellent work. Special applause to Tony. Thanks so much Glenview Gerber!
IL - 1904 Lehigh Ave, Glenview - 1/12/12
Hieu Le did a great job providing me with estimate and arranged time for me to bring in the car and also kept me informed about the repair status in 2 days. The final repair is done in 3 days and the result is very good. I will give him a satisfaction score of 10. Thanks.
IL - 1904 Lehigh Ave, Glenview - 1/12/12
The service provide was hadled very professionally and promptly, I would highly reccomend anyone to use Gerber's services. We received our vehicle even sooner than expected.
IL - 1904 Lehigh Ave, Glenview - 1/11/12
Outstanding experience! My husband had an accident (black ice) and wrecked the front end of his 2008 Avalon. We chose Gerber because it was closes to our home. We were delighted by the professional staff from reception to Hieu Lee' our specialist. Communication was OUTSTANDING! We were given friendly, follow up calls and the work was completed three days earlier than estimated. The paper work was straightforward and complete. Everyone was friendly and nice! We are so impressed especially with Hieu Lee. Keep him around--he is the BEST!!! I will recommend Gerber to all my friends and family. If I need ANY work done again, I will not hesitate to use Gerber! I also will contact Farmers with this positive feedback. Thank you for excellent service and a friendly experience!
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