Illinois Feedback
IL - 3518 W 63rd St, Chicago - 6/21/22
The staff was very friendly, excellent customer service in updating me on my car repair. I did not have to call them for an update. My bumper looked brand new. I love and appreciated how thorough Judy was in explaining the work that was done and the warranty. Will definitely recommend this location.
IL - 2321 Lakecrest Dr, Pekin - 6/20/22
My entire experience with Gerber was wonderful. The ladies in the office were very pleasant and professional. The inspection process was quick and simple. I got the vehicle in for the repairs and it was done very quickly and looks just great. I am very pleased with the entire process at Gerber and love how they keep you informed about the progress of your repairs through texting. If I ever need repairs again I will come to Gerber and recommend anyone who needs collision repair or glass repair.
IL - 3425 N Halsted St, Chicago - 6/15/22
Derek was great to work with, and the desk staff is so friendly. Everyone was responsive to my concerns.
IL - 1 Gilmore Dr, Bloomington - 6/15/22
They did an good job and were incredibly friendly.
IL - 1904 Lehigh Ave, Glenview - 6/14/22
I meant to update my last feedback. First of all, they were awesome! Bob (the gentleman in charge of collision repair) was awesome! He always kept me updated on what was going on with my car. Crystal was very friendly. Thank you for doing a FANTABULOUS job on my car. I'm giving you 2 thumbs ???? up! I'd give you a 3 thumbs up if I had a 3rd thumb. Thanks again!
IL - 1904 Lehigh Ave, Glenview - 6/14/22
They were awesome!
IL - 1 Gilmore Dr, Bloomington - 6/12/22
After dropping off my car for repair and then they called me and said that it would take a few more days and parts needed to be ordered, I went ballistic on them and was not very nice. By the way, I am very ashamed of myself. They ended up getting parts and repair work done only 4 days after scheduled originally. They were always extremely pleasant to me evan though I was very rude to them. I picked my car up after hours when no one was around. It was beautiful. I think they must have detailed it. So my experience with them is awesome. I would highly recommend them and by the way I am going to call them tomorrow when they open, express by appreciation and apologize for my rude behavior .
IL - 2321 Lakecrest Dr, Pekin - 6/11/22
very friendly employees, they work with on time & date to service your car, they did a fast & great job on my car, this is the 2nd time I had work done by Gerber, in pekin, I wouldn"t go anywhere else, thanks Again .
IL - 819 Estes Ave, Schaumburg - 6/8/22
Excellent service. The team provided prompt estimates and options to repair my hood. I opted to have the hood repaited after the rust was removed and sealed. The newly painted hood matches the existing paint color perfectly.
IL - 1060 W Huron St, Chicago - 6/8/22
Very communicative and helpful throughout the whole situation.
IL - 400 W Grand Ave, Elmhurst - 6/6/22
Wonderful shop with knowledgeable staff that explains in detail what needs to be repaired and the work is superb. I have recommended this shop to family ,coworkers, and friends and is the only shop that I will continue to use if I ever need them again for repairs. They are the best!
IL - 4545 N Elston Ave, Chicago - 6/2/22
I was T-boned and they did a phenomenal job at fixing the damages in addition to making sure there wasn't further damages. My car looks like it has never been hit.
IL - 5948 N Northwest Hwy, Chicago - 6/2/22
Always great service and delivered on time or earlier. Tom and his staff are great to work with.
IL - 6200 Berkshire Dr, Crystal Lake - 6/2/22
Gerber kept me updated throughout the process. The only delay was related to shipping, which was out of their control. The work exceeded my expectations, car was nicely detailed when I picked it up. Highly recommended. Joe S
IL - 1001 Lee St, Des Plaines - 6/2/22
Fantastic experience. Cory, the manager, couldn't have been more courteous and helpful. I will be back!
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