Illinois Feedback

IL - 3518 W 63rd St, Chicago - 4/5/22

Great job and service

Alberto M

IL - 1060 W Huron St, Chicago - 4/5/22

I am so happy with the quality of service as well as the customer service I received at Gerber on 1060 W Huron Street in Chicago. My car got shot and the frame, door, and windshield had to be replaced. All three employees I worked with (Bob, Jennifer and Chris, I believe) were kind, sympathetic, and did a heck of a job on my car. They said it would take two weeks - they fixed it up in THREE (3) BUSINESS DAYS! I dropped it off Friday and they let me pick it up Tuesday. It was so fast I thought it was a mistake at first. When I got it, they let me know they washed it, and also detailed the inside of the car. They absolutely did not need to do that and I am so grateful that they did because having your car get shot isn't fun - they made a stressful situation so easy to navigate. My claim was covered by insurance so they billed AmFam and I ... only paid the deductible for my plan. I will never go anywhere else for car repairs! Thank you Gerber! read more

Sabrina R

IL - 900 E Ogden Ave, Naperville - 4/3/22

I just got my car back. It looks great. They set an appointment and kept to it. They fixed my fender in a timely fashion. And, they made the whole process very easy.

Brian K

IL - 2311 N Mannheim Rd, Melrose Park - 4/1/22

They did a great job! Professional and courteous.

Kathy V

IL - 2010 Eagle Rd, Normal - 3/31/22

High quality repair work and top notch customer service from start to finish! Definitely would recommend Gerber and I will be returning for any future repair needs. Steve, Christy, and the entire Gerber team at the Normal, IL location were all very professional and friendly! Thank you!

Dan M

IL - 6440 N Western Ave, Chicago - 3/30/22

Superb service from Ryan S. and Rebecca S.

David

IL - 2170 Oakland Dr, Sycamore - 3/29/22

Very professional and quick. Great job, car looks like new. Really appreciate cleaning the car inside and out.

TERRENCE C

IL - 2170 Oakland Dr, Sycamore - 3/28/22

Service was outstanding all the way through the process. And they thoroughly cleaned the car inside and out!

Scot Z

IL - 819 Estes Ave, Schaumburg - 3/27/22

there service and communication was wonderful.

Sona T

IL - 8250 N Skokie Blvd, Skokie - 3/25/22

Fast service, friendly stuff. Everything was done when promised

Anita K

IL - 1 Gilmore Dr, Bloomington - 3/23/22

I have dealt with other collision places in the past and not one of them compare to gerber! They were very friendly and knowledgeable! They got my work done on my car quickly and they did an amazing job! I would definitely recommend them to anyone I know and will be using them in the future if needed!

Liz T

IL - 1500 McCormick Blvd, Mundelein - 3/23/22

5 stars for sure . The office and staff at the Mundelein location was wonderful and very professional. I would not hesitate to recommend them. Outstanding!!

Cass B

IL - 6200 Berkshire Dr, Crystal Lake - 3/21/22

Timely, direct and informative every step of the way. One point of contact and Jessica Limon did an excellent job in that capacity as estimator.

Robert K

IL - 5948 N Northwest Hwy, Chicago - 3/20/22

Your team on NW Hwy was excellent. Even when Toyota had problems delivering the proper part they kept us informed and fixed the car immediately when the part became available.

Lance D

IL - 2311 N Mannheim Rd, Melrose Park - 3/19/22

From start to Finish GREAT People to work with. HIGHLY RECCOMMENDED. Even with the Covid slow down they completed the repairs in a timely fashion and never once left me concerned about the progress. Their communications to their clients is an example of Greatness other businesses could learn from.

Mark J