La Grange, IL - 300 Washington Ave
IL - 300 Washington Ave, La Grange - 8/9/14
This shop always does great repairs and this visit was no different. Pleasant staff, easy to deal with, and quick service. Keep up the good work!
IL - 300 Washington Ave, La Grange - 8/4/14
Gerber was great about updating me weekly on the progress of my car. They even finished my car before the scheduled completion date. The staff was very friendly and helpful. I was even able to leave my Enterprise rental at Gerber and they made sure it was returned. Great service!
IL - 300 Washington Ave, La Grange - 7/30/14
Great service and communication. Another mechanical problem came to light during repair and that was handled quickly and fairly. Very happy with service and price.
IL - 300 Washington Ave, La Grange - 7/28/14
When a situation arises, a repair place can add or help minimize the problem. Well, thank God, for the people at Gerber helping me get through this inconvenienced time. A special Thank You to Jonathan W., for the patience and thorough explanation of how this was going to be handled. A continuous update at the final stages of repair and a calm, polite atmosphere makes the whole process that much easier. A true place to recommend, I'm very, very pleased with the quality of work and their accurate scheduling. Thank You Gerber.
IL - 300 Washington Ave, La Grange - 7/22/14
outstanding work, ahead of schedule and the customer service staff was wonderful.
IL - 300 Washington Ave, La Grange - 7/9/14
I would like to thank the entire staff at Gerber Collision who made me feel comfortable and at ease that my car was in good hands of professionals. They explained the process thouroughly and concise. I even got my car completed earlier then the estimated time frame. On a scale of 1-10, Gerber receives a 20 from me. Thank you Gerber!!!
IL - 300 Washington Ave, La Grange - 7/1/14
Good service. Kept me well informed of status.
IL - 300 Washington Ave, La Grange - 6/26/14
They did a wonderful job on my car, and the staff was courteous, prompt, informative, humorous, and delightful to work with as my car was being repaired.
IL - 300 Washington Ave, La Grange - 6/26/14
Everyone at the LaGrange, IL Gerber Collision and Glass was very friendly, accommodating and quick to service my car. Wait times for the estimate, drop off and pickup were minimal. My car was returned sooner than expected, cleaned inside and out and it looks wonderful. I will definitely give Gerber a high recommendation.
IL - 300 Washington Ave, La Grange - 6/24/14
A little bit of disconnect withe the initial communication between Gerber and my insuracne company to get approval for the work to be done. After the first minor glitch everythng else was a 5. Everyone was very helpful throughout all interactions. Good Team in La Grange IL!!
IL - 300 Washington Ave, La Grange - 6/22/14
Great customer service. All the employees were very helpful and nice. They did great work and completed the repair quick. Overall I'm very happy with the work they performed.
IL - 300 Washington Ave, La Grange - 6/17/14
Wow...this is 5 stars all the way...and then some. I think my car looked better after it came out of the this shop than when I bought it new. This operation is first class and I would like to mention all who took care of me and my vehicle. Starting with my favorite receptionist Mandy..who is totally great and was willing to wait for my after the shop closed, just so I could get my car. To Gary who went out of his way to pick up the final part to my vehicle which we were all waiting on. He drove out to get it just so my car could be finished on Friday instead of receiving the part Monday. Thanks Gary! To John who kept me always posted and always up to date on the progress of the work on the vehicle. Thanks John! To Kyle...who I did not meet but I was told he was integral in the servicing of my vehicle and doing a great job on it...thanks ... read more
IL - 300 Washington Ave, La Grange - 6/17/14
What GREAT service. I came into the shop not knowing what needed to be done with my car and the employees were so helpful. Turns out the scratches just needed to be buffed out and the technician went and retrieved some compound and a rag and took care of everything. I was impressed for sure! The car looks great and no major repairs needed. Thanks Gerber!
IL - 300 Washington Ave, La Grange - 6/11/14
Excellent customer service. They cared about the quality of their work.
IL - 300 Washington Ave, La Grange - 6/11/14
Brought our 2007 Hyundai Entourage minivan in to receive an estimate to repair several scrapes on the side of the minivan due to spouse sideswiping house downspout by our narrow driveway. Lainie N. looked at the car, discussed my options, and in 10 minutes buffed out the worst of the scratches manually, free of charge. I still plan on bringing the car back to pay the shop to do some minor painting and more extensive buffing. I was very impressed with the service that I received today. Service doesn't get any better!
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