Lacey, WA - 1124 Carpenter Rd SE

WA - 1124 Carpenter Rd SE, Lacey - 9/1/11

Great quality service.

Ray O

WA - 1124 Carpenter Rd SE, Lacey - 7/26/11

Gerber's service reps and overall service was fast, effective and easy to work with.

Erica C

WA - 1124 Carpenter Rd SE, Lacey - 7/5/11

Great job on the repair of my truck!!!!

Peter P

WA - 1124 Carpenter Rd SE, Lacey - 6/3/11

I brought my Dodge Ram 1500 in after I got into an accident and the repairs were done within a week. I had great customer service at the shop and received a phone call a few times a week to update me.

Jeremy S

WA - 1124 Carpenter Rd SE, Lacey - 6/2/11

Gerber Collision and Glass went above and beyond all my expectations. Because all the work completed on my car looked more than amazing. The paint job is so sleek, it’s seriously perfect and I couldn’t be more satisfied. I couldn’t help but notice how friendly everyone there was it felt like they cared about nothing more than having me leave there happy. Not only did I leave happy, but now I’m going to recommend the shop to all of my friends and family. Good customer service is hard to come by these days, and I want them to go to Gerber so that they can get the smoothest paint job on their cars just like I did. When something is so good, it’s a shame to be left unsaid. Thank you so much,

Jamae R

WA - 1124 Carpenter Rd SE, Lacey - 5/13/11

Excellent service And customer relations. Will recommend you over your competition hands down. Very friendly and the price was right.

Rocky V

WA - 1124 Carpenter Rd SE, Lacey - 4/13/11

I went to Gerber in Lacey, WA after I had backed into my garage door while it was opening. busting out the rear window and bending the rear windshield wiper motor assembly forward. I told them I wanted it fixed without making an insurance claim. They were able to replace the windshield, remount the wiper motor all for less than my deductible and less than half the cost of an estimate I received from another shop. Saved me money and a claim! Staff was courteous and explained all my options.

Ron S

WA - 1124 Carpenter Rd SE, Lacey - 4/11/11

Outstanding Service!! This is the second time your Lacey location has repaired one of my vehicles. Both times, all repairs were completed as agreed on schedule.

William B

WA - 1124 Carpenter Rd SE, Lacey - 4/5/11

Gerber inspected my vehicle on a Thursday and I picked it up on the following Tuesday. The efficient and professional service I received has earned my loyalty and endorsement.

Brian D

WA - 1124 Carpenter Rd SE, Lacey - 4/1/11

My car was fixed quickly and my claim was handled easily. I couldn't have asked for better customer service from Andrew or the Gerber team. Thank you.

Kim M

WA - 1124 Carpenter Rd SE, Lacey - 3/31/11

"I bought my dream truck about 5 months ago. Since then, I have been hit twice on the two opposite quarter panels while in the grocery store. Both times I have had my trucked fixed at Gerber of Lacey. First time with Jesse and the second time with Andrew. Having worked with both I can easily tell that the business has a culture of great service. Both time were amazing and seemless in working with my insurance company. I love the customer service standards so much that I incorporated the post it note "the only acceptable score is a 10" note in my business on each PO. It showed me that you guys really care about customer service. Thanks again for everything!"

Dimitri O

WA - 1124 Carpenter Rd SE, Lacey - 3/24/11

This is the second time that I have taken one of our vehicles to Kirk at the Lacey location and both times were so easy and stress free. The work done was amazing and turned out perfect and super fast. It is the only place that we will take our cars and I always recommend Kirk to anyone that needs a body shop. Thank you, Thank you, Thank you!!!

Sidney S

WA - 1124 Carpenter Rd SE, Lacey - 3/22/11

Andrew and the Gerber team did a great job repairing the damage on my Tundra (hit by a car in the heavy snow...)!!!

Tom S

WA - 1124 Carpenter Rd SE, Lacey - 3/11/11

I had a great experience; very smooth. In fact, I cancelled an appointment I had made at Lacey Collision and went with Gerber.

James W

WA - 1124 Carpenter Rd SE, Lacey - 3/11/11

Gerber has great customer service! My husband and I were very appreciative to receive calls twice per week reporting the progress with our repair. The car looks great, and the representative, Andrew, was very thorough in going over the details of the repair. Overall, a great experience, despite having been in a car accident!

Sanrina S