Laurel, MD - 9943 Washington Blvd

MD - 9943 Washington Blvd, Laurel - 1/24/14

After some of the most troublesome times for us in the Gillespie family specifically involving this car accident, we have determined that one of the key ingredients for us to solve this traumatic time of distress was the always prompt help and assistance given by Gerber and specially Alex M. for which we would like to say thank you very much. Thank you from the bottom of our hearts for going the extra mile in order to assure your customer that everything would conclude well. Gerber as a whole and again Alex was always responsive, always answered our questions, and explained what would otherwise have been a confusing and mystifying process to us. But he really went beyond the call of duty when he met with us in person to hand deliver our family vehicle we desperately needed. It was great to put a face to the name, too. You've built a great ... team at Gerber and your customers appreciate it!!! Thank you, thank you, and thank you. A+++ read more

Jeff G

MD - 9943 Washington Blvd, Laurel - 1/24/14

The staff at Gerber Collision at the Laurel location were awesome! They were always keeping me informed about the process and they provided great customer service. I also appreciate the speedy fix and return of my vehical. I would highly recommend them to anyone.

Andrea H

MD - 9943 Washington Blvd, Laurel - 1/24/14

It was a very nice experience. They are very nice, professional, and help me with any questions that I had.

Andy

MD - 9943 Washington Blvd, Laurel - 1/21/14

Overall, they were very high on Customer Service!!! Auto body work was well done. Al checked us out and he went over all the work thoroughly.

John A

MD - 9943 Washington Blvd, Laurel - 1/20/14

I couldn't be happier with the service I received. They called everyday with an update. I got my car back when promised and everyone was a pleasure to work with. You can tell the quality of a company by the attitude of their employees and everyone was polite happy and fun to work with. I have been in customer service my entire career and have never felt so moved to provide positive feedback. Thank you for the Truly refreshing experience.

Marlena M

MD - 9943 Washington Blvd, Laurel - 1/18/14

This was my second time I have had a car repaired at this location. I will keep going back and keep referring. They are great people to work with!!!!

Matthew R

MD - 9943 Washington Blvd, Laurel - 1/17/14

I am pleased with the Service in Laurel, MD. Al is the Best!!

Everett J

MD - 9943 Washington Blvd, Laurel - 1/16/14

Service was excellent...kept me informed of the status of my vehicle and completed the repair in a timely manner. The staff was nice and very friendly.

Gilbert W

MD - 9943 Washington Blvd, Laurel - 1/10/14

The service was FANTASTIC!!! Everyone was so pleasant, and helpful! They even continued to clean my car more after they brought it out. They buffed it and got rid of stains that were there prior to even coming there! They checked my tire pressure because they saw the light come on. I would highly recommend them to anyone I know with a need for collision service! GREAT job!

Laurinda B

MD - 9943 Washington Blvd, Laurel - 1/9/14

Great,great people treat me with the up most love and respect.

sylvester h

MD - 9943 Washington Blvd, Laurel - 1/7/14

I don't give feed backs, but I just have to do this one, customer service is grade A, and the man that attended to me is so nice. I dont remember his name but he is jamaican, so if anyone goes there you might want to ask for him. My car was fix and washed clean in and out.

Gigi W

MD - 9943 Washington Blvd, Laurel - 12/15/13

Very friendly and helpful staff. Outstanding and efficient service. I was really happy with the collision repairs. I would recommend Gerber to anyone.

Jaime D

MD - 9943 Washington Blvd, Laurel - 12/11/13

Excellent customer. I want to acknowledge Jeff Gillespie who kept me upated on the progress of my vehicle. They made me feel valued.

William S

MD - 9943 Washington Blvd, Laurel - 12/10/13

They were very nice from the beginning to the end from the adjuster to the body shop worker. They explained what they saw could be wrong and assured me they had it all under control. I recieved a call when my car was taken apart to when it was worked on and all the way till it was complete. Very good team.....

Latoya D

MD - 9943 Washington Blvd, Laurel - 12/3/13

I bought my car in on Wednesday 27 November, the day before Thanksgiving and I didn't expect for my car to be done until Monday, but they got the job done the day after Thanksgiving. Granted it was just rear bumper that needed to be changed along with the absorber behind it, but they were very professional, fast, and pleasant. Al was very professional and gregarious! I would bring my vehicle there for voluntary body work, definitely!

Edwin J