Maryland Feedback

MD - 8211 Snouffer School Rd, Gaithersburg - 9/23/15

Excellent communication including daily sms updates on the repair status. Toshiba was a phenomenal resource! The work was done on time and the results were show room new. A special mention to the Crofton location as well. I would recommend Gerber to anyone!

Jeffrey L

MD - 9943 Washington Blvd, Laurel - 9/21/15

Great work and excellent customer service. I would definitely recommend gerber.

Aubrey B

MD - 7706 Race Rd, Jessup - 9/20/15

Gerber did a great job and exceeded my expectations.. Repair time was estimated at ten days, but Gerber got the job done in three. Estimator John L. was very helpful, courteous, and professional. He addressed every concern and went above and beyond to make sure I was %100 satisfied. Kelly also provided excellent customer service and was always cheerful. I can't stress how important a first impression is when a customer walks in the door. There is nothing more off-putting than entering an establishment only to have one receptionist make eye contact and completely discard you as though you don't exist. Given the opportunity, I would highly recommend Gerber collision!!!!

cynthia c

MD - 7706 Race Rd, Jessup - 9/20/15

Had a great experience at Gerber collision in Jessup. John L. was my estimator, extremely friendly, knowledgeable, and professional. I would recommend anybody to have work done here. Very clean shop. I was told my car would take 8 days, they had it done in just 3 days.

jacob b

MD - 8211 Snouffer School Rd, Gaithersburg - 9/18/15

This is the second time in less than 3 months that I had to get my car repaired (hit and run while parked ). I was impressed with the great repair job that was done the first time. My car looked like it was new. Well when I was hit a second time Gerber Collision was the only place I wanted to bring my car. Both times my car was ready for me within a short time frame. The staff is professional and friendly and kept me updated on the progress of my car. Outstanding customer service I am happy my car looks brand new again. Thank you.

Vernay B

MD - 7706 Race Rd, Jessup - 9/16/15

Support was phenomenal. John and Kelly were very professional and helpful-Gary as well. Their cheerful, but understanding, attitude helped keep our stress levels low during what is often a stressful situation. In addition, what was reported as a three day repair job, took less than a day - without sacrificing quality of work. Overall I am very impressed with the quality of work and care received from Gerber!

Sean E

MD - 7706 Race Rd, Jessup - 9/14/15

This was our first time using Gerber Collision and we were very impressed with their service. They were done with our vehicle before scheduled and the work completed was immaculate. Staff was very professional and friendly, especially Kelly.

Josh M

MD - 3420 Ellicott Center Dr, Ellicott City - 9/14/15

I could not have been any happier with my service. And my car looked great.

DORATHEA W

MD - 19560 Frederick Rd, Germantown - 9/13/15

Wonderful, friendly service. Best anywhere.

Brian L

MD - 8528 Baltimore National Pike, Ellicott City - 9/11/15

This experience has been extremely amazing once again.This is my 2nd repair experience at this location and I will continue to use this shop for future repairs if needed.. Kristina is a great representative for the company and her and Tammy make a great team together ...I will always recommend!! Keep up good work

Janelle K

MD - 7706 Race Rd, Jessup - 9/11/15

I have been to this location a couple of times, I must say everytime I go I feel like family. The staff is wonderful, well treated they explain everything to you from start to finish. I had the privilege of having Mr. John L. work with me, he was great. I had two claims back to back with the same car. Mr. L. kept me on point with my intial appointment. One claim turned into two claims two accidents back to back.

Brian C

MD - 19560 Frederick Rd, Germantown - 9/10/15

Everyone there was great, the ladies called me every couple of days to let me know the process of my car repairs and the gentlemen who walked my car when I first got there was great. He went over everything with me that day and told me that they would take great care of my car. My car was completed in about 13 days and it looks great. I would recommend your company to my family and friends if and when the need arises. Thank you to the staff from the front to the back, everyone was extremely friendly.

Nanette R

MD - 9943 Washington Blvd, Laurel - 9/10/15

Customer service was excellent from start to finish. I truly appreciate the text messages updating me on the progress of my car. My care looked great, as if it was never damaged. Thank you Pouya for the wonderful customer service

Crystal

MD - 19560 Frederick Rd, Germantown - 9/9/15

Bottom Line Up Front -- I like the way this place does business!!! Professional and courteous staff, fair market value (industry standard) pricing, two sizable waiting room areas, and a very well maintained facility. I was a little apprehensive about having my car fixed here because I usually take it to the dealer but this Company took care of business and my car is restored back to its former state. Honorable mention to Larry, Courtney, and Vanessa -- I like your attitudes and appreciate your help!

kevin g

MD - 7706 Race Rd, Jessup - 9/9/15

They were fantastic....I turned my car in at 1600 and my car was ready by 1500 the next day. They were friendly and extremely helpful.

Victoria G