Michigan Feedback

MI - 1998 Rochester Industrial Dr, Rochester Hills - 3/23/18

They kept me informed and did a great job on schedule

STANLEY S

MI - 921 Brown Rd, Orion - 3/22/18

Always excellent service with a smile!

Marcia E

MI - 25353 Trowbridge St, Dearborn - 3/22/18

Excellent service! Robert kept me informed every step of the way. My car was returned to me clean and ready to go. The girls in the front office were kind and accommodating. I cant imagine a better experience given the circumstances. Hats off to Robert and his whole crew. I am a Gerber customer forever !

Carol S

MI - 25353 Trowbridge St, Dearborn - 3/12/18

everything was excellent! only thing that would make it an 11 out of 10 would have been if they could've picked me up to retrieve my car!

jane k

MI - 165 W 14 Mile Rd, Clawson - 3/8/18

I received outstanding service on my collision repairs . I had the most unexpected amazing experience. The team really went the extra mile for customer service . I was treated like a person , where the staff cares about the customer . I had extenuating circumstances and had to be driven home and the manager himself drove me home . I am outdone and grateful . I have used other services prior ie Suburan, etc mom and pop shops and this location of Gerber prior and by far found the changes the team spirit and the new Gerber management definitely superior in MI for auto repairs. These team players deserve outstanding recognition for their customer service from the Manager Taylor, JT, Cheryl the receptionist and the employees that made my car beautiful. Thank you is too small a word to express how much I appreciate Taylor, John, JT , Cheryl and ... the team . You're phenomenal !! read more

Gail L

MI - 2637 W Dickman Rd, Battle Creek - 3/8/18

Awesome experience & my dealership actually recommended Autobody USA. I chose Gerber for my Yukon's body work & they handled 100% of my insurance claim and arranged for my temporary rental car. Nothing worse than having to deal with car repairs - Gerber made it totally enjoyable. Efficient, friendly, professional. THANK YOU for the extra touches to make my car look great again!

Christina H

MI - 62386 Van Dyke Rd, Washington - 3/7/18

Great service very helpfull people car repair came out great

Theodore H

MI - 23965 Allen Rd, Woodhaven - 3/4/18

Great service from A to Z. Thanks!

Anthony G

MI - 6227 15 Mile Rd, Sterling Heights - 3/1/18

Excellent work and timely. The agent Michael T. was honest and straightforward.

Edward C

MI - 23965 Allen Rd, Woodhaven - 2/23/18

Jeremy, Ashley and the entire staff were amazing through my entire process!! They were very good about staying in communication with me each step of the way! I will highly recommend to all friends and family!! Thank you again!

Stephanie C

MI - 1505 Michigan Ave, Marysville - 2/23/18

They did a very nice job of keeping me updated on the progress of my vehicle. They texted me regularly and also called twice a week just to let me know when the expected finish time was. They were also very speedy in getting the parts in for my vehicle.

Beau B

MI - 28829 Orchard Lake Rd, Farmington Hills - 2/23/18

The shop did an excellent job for me and went well beyond my expectations. The manager, Mike W. and the estimater were very accommodating and professional!

Larry I

MI - 38970 Michigan Ave, Wayne - 2/23/18

The service staff at Gerber were so professionally helpful.

Sgerry H

MI - 6227 15 Mile Rd, Sterling Heights - 2/20/18

Customer entrance was clean. Employees were friendly. Work was completed as scheduled. The vehicle looks fantastic again! I will be recommending you!

Carol N

MI - 38970 Michigan Ave, Wayne - 2/17/18

Chris and the staff at Gerber were outstanding from the minute I walked in the door until I received my keys back and the work had been completed. If someone else in the local area has the unfortunate mishap and needs their vehicle repaired I would highly recommend Chris and the staff at Gerber Collision in Wayne.

Matthew M