Michigan Feedback

MI - 1630 Airport Rd, Waterford - 5/21/18

The work done was high quality and done in a very reasonable amount of time. Overall very happy with the service.

David D

MI - 3345 Washtenaw Ave, Ann Arbor - 5/16/18

Amazing work and Amazing customer service!!! ******

Tracey W

MI - 921 Brown Rd, Orion - 5/12/18

Amazing customer service; professional; helpful;quick service with quality in mind-A++++ all around

Julie S

MI - 8479 Mason Dr, Newaygo - 5/11/18

These folks were great!!!

David S

MI - 11727 Merriman Rd, Livonia - 5/4/18

Very courteous receptionist. repair completed properly and vehicle returned on scheduled date. I'm totally satisfied with my experience.

Neil S

MI - 29187 Gratiot Ave, Roseville - 5/3/18

Again the very best service friendly polite from everyone from Kristen at the desk to each and everyone of the management and all of the personnel that repaired my car ,these people are the very best.i have and will continue to recommend Gerber glass and collision to all my family and friends.thank you all again your the best.

Janice M

MI - 25180 Novi Rd, Novi - 5/3/18

I am very satified with the service and repairs. Tammy was professional and very helpful and nice.

Linda C

MI - 1630 Airport Rd, Waterford - 5/1/18

We could not be any more pleased from the great collision work my Mother received on her 2010 Focus. The car looks like new again. Customer service was top notch, In fact, that is how I would describe the entire experience. Gerber definitely went out of their way to ensure our satisfaction and exceeded my expectations without question. I would, without hesitation , recommend their services!

Al P

MI - 11007 Watertower Ct, Holland - 4/27/18

just got my car back today and it looks like it did before the accident, only cleaner! the staff was wonderful! special thanks to Pattie, Rob and Zach! they all made one of life's irritations/inconveniences as painless as possible!

margaret j

MI - 7580 Expressway Dr, Grand Rapids - 4/26/18

I work in insurance and I know Gerber does good work. I took my wife's vehicle there because I had an unfortunate run in with an ice chunk this winter. Didn't make an insurance claim so I dealt with Gerber directly. They were very fast, polite and did an excellent job with the car. Kris in the office is great and Sebastian who helped with the estimate was just as helpful. They even finished the work a day faster then what was estimated. Thank you for everything!

Kevin F

MI - 23965 Allen Rd, Woodhaven - 4/23/18

I was hesitant to use Gerber, as I've always taken my vehicle to the dealership, as I thought they would be able to get parts easier and quicker. The dealership botched the repair job and State Farm suggested Gerber. I took it to Gerber and they were wonderful! The entire staff was friendly and professional while being flexible with my schedule, generous with offers for my own comfort level, and efficient in completing the repair in a timely manner to perfection! I will always use Gerber in the future instead of any dealership!

Loretta N

MI - 3232 Lake St (Fleet), Kalamazoo - 4/13/18

I would like to thank the great employees at the Kalamazoo Gerber, who have helped my family with numerous vehicles we have owned over the years, even before being a part of Gerber. The Wonderful service starts the moment we talk to Sally, and continues until we get our vehicle back, looking fantastic. Numerous people have helped us, even serving as a liaison between us and our insurance company, when we disagree with our insurance provider. In fact, while we may change insurance providers, we always end up bringing our vehicles to this shop, as we trust them to take care of our vehicles like they would their own, while providing us with the best possible service. I wish we could name everyone who has provided us with such great service, but I'm sure I would miss something someone did. Therefore, we would just like to thank everyone at ... the Kalamazoo Gerber location for the wonderful service they have provided us over many years and vehicles. read more

Kristen G

MI - 1998 Rochester Industrial Dr, Rochester Hills - 4/13/18

Very friendly and helpful staff. They were able to fit us in quickly and complete the work within the tight time frame we had asked. Car looks good again!

Karen P

MI - 25180 Novi Rd, Novi - 4/12/18

I love that I was updated every Tuesday and Thursday with a phone call from my contact at Gerber.

Amy H

MI - 11727 Merriman Rd, Livonia - 4/12/18

They were very responsive.. They finished the work ahead of schedule

Namrata M