Michigan Feedback

MI - 23859 Telegraph Rd, Southfield - 4/29/17

Having an auto accident is nerve wracking but Gerber provided excellent service which helped so much. From my first phonecall Gerber was accommodating because I was not able to get into the shop. They just took information over the phone and got to work. Don F was outstanding. His updates every Tuesday and Thursday were detailed, and I felt that he was mindful of the fact that I had to pay for a rental car and that work on the car had to be done as quickly as possible. It was a pleasure to work with him and the rest of the staff. Thank You!

Eileen F

MI - 165 W 14 Mile Rd, Clawson - 4/28/17

I was so impressed with the daily updates I received about the progress of my car. I was offered a ride home and was given a ride to pick up my car. The staff is warm and friendly. I highly recommend this location for you collision and glass work.

Maria B

MI - 8479 Mason Dr, Newaygo - 4/26/17

All of the people in the office were so friendly and ready to help. Mike even diagnosed, and made the repair of, an annoying water leak my Ford dealer wasn't able to take care of - in about 5 minutes. The car looks beautiful! My thanks to the guys that took care of the repair work in just 1 day - saved me some money. I would highly recommend Gerber Collision in Newaygo.

janice b

MI - 7439 W 48th St, Fremont - 4/25/17

I stopped in this morning asking to have a piece of side molding glued back in place. I expected to pay $50 or more for this service and they did it free of charge. Thank you for your kindness - I'll remember you when I need real work done!

Tina S

MI - 921 Brown Rd, Orion - 4/24/17

Great customer service! I would definitely refer to a friend.

Marcia E

MI - 62386 Van Dyke Rd, Washington - 4/24/17

Connie was a pleasure to work with and very helpful. Scott did an amazing job with his communications. He was diligent at keeping me informed throughout the entire quote and repair process. Much appreciation to this team for all their help.

Karen H

MI - 3345 Washtenaw Ave, Ann Arbor - 4/22/17

The repairs were quick and the whole process was made very simple for me. Thank you!

Mishaal M

MI - 165 W 14 Mile Rd, Clawson - 4/21/17

Fantastic experience. Work looks great and Taylor was especially friendly and helpful. Thanks again!

Mounim S

MI - 23859 Telegraph Rd, Southfield - 4/21/17

Good people and work. Made this an easy experience

Cheryl B

MI - 13741 9 Mile Rd, Warren - 4/21/17

This is my 2nd time being serviced by this company and that is the reason why I am a return customer. A couple of years ago I had an accident and they did a wonderful job. The customer service was impeccable both times. This time I did not know if they were going to be able to help me or not. Fortunately they were and did a fantastic job of getting my car back to looking brand new. I will not go anywhere else from now on. Justin/Sara was so very nice. Customer service is everything when dealing with the public and these two individuals have exceeded my expectations. Thanks so much Gerber for hiring remarkable people!!! I will always recommend people to this location. I hope customer service is the same at all locations.

PAULINE R

MI - 1435 Townline Rd, Benton Harbor - 4/18/17

great service and communication throughout repair.

Kevin A

MI - 44700 Enterprise Dr, Clinton - 4/17/17

I was pleased with the work done and with the friendliness of the staff.

Erika C

MI - 11727 Merriman Rd, Livonia - 4/17/17

Super polite! Fast too! My car looks brand new again! I cant say enough great things about this place!

Christa P

MI - 3300 Plainfield NE, Grand Rapids - 4/13/17

Everyone was extremely nice and helpful. I broke my passenger side mirror and they found a replacement, ordered it, and installed it all in a matter of two days! They also cleaned out my car and gave it a wash when they were done as well. Great service!

Bri

MI - 921 Brown Rd, Orion - 4/11/17

very pleased with the service. Our Rep. was Tim R. He was very helpful. He explained everything with me.

Katheryn M