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Oak Lawn, IL - 4718 Southwest Hwy

 

IL - 4718 Southwest Hwy, Oak Lawn - 9/27/12

My experience with Gerber was exceptional the associate Jose Vega was very personable and understanding of my accident. I got the sense that at Gerber, they want to get your auto repaired and get you out on the road as fast as possible without any hassles. And Jose did that, I recieved better serviced than I expected and my auto was repaired perfectly. I would definitely recommend Gerber for your collision repairs!

Cesar V

IL - 4718 Southwest Hwy, Oak Lawn - 9/17/12

The repair was excellent but as important was the update communication on the progress of the repair. The information was accurate and the timeliness was good. Thanks for a job well done. Regards Dan Tomasik

Daniel T

IL - 4718 Southwest Hwy, Oak Lawn - 9/1/12

I want to thank Jose Vega and team for keeping me updated every couple of days on repairs. The quick fast repairs of my car and how easy the whole process is. This unfortunately is the second accident for me in six months but service was topnotch both times. Thank You

Todd M

IL - 4718 Southwest Hwy, Oak Lawn - 8/31/12

I'm pretty happy with the service i received and i will recomened it to other people. Thanks.

DANIEL H

IL - 4718 Southwest Hwy, Oak Lawn - 8/29/12

great customer service from Jose Vega. He got my car done in less time than it was supposed to take.

VICTORIA K

IL - 4718 Southwest Hwy, Oak Lawn - 7/30/12

Quick, timely service. All members of staff were friendly, outgoing and willing to help. Thanks!

Mica V

IL - 4718 Southwest Hwy, Oak Lawn - 7/12/12

Jose Vega and his boss are the greatest....I have always and will only go to Gerber...Thanks so much...job well done. Kay

K C

IL - 4718 Southwest Hwy, Oak Lawn - 6/25/12

Gerber Collisions has remarkable service. They strictly believe that the customer is always right. I took my vehicle their twice for over $4000 worth of damage and they took care of me even when my insurance goofed up. Thank you Jose and staff for your service. I will always support your business. Always

David B

IL - 4718 Southwest Hwy, Oak Lawn - 6/16/12

The service I recieved was great, Jose Vega was the estimator was very helpful and courteous I would recommend others to your facility

denise w

IL - 4718 Southwest Hwy, Oak Lawn - 6/15/12

I would like to say that I had a very pleasant experience with Gerber Collision. Communication was excellent between me and the shop. I am also pleased with the fact that they took on the responsibility of accommodating me with a complimentary rental due to miscommunication with the insurance company. I very well pleased with the service that I received with Gerber. Jose' stayed in contact with me weekly and I highly appreciate his expertise and pleasant customer service. Thank you!!!!!!

Shenee B

IL - 4718 Southwest Hwy, Oak Lawn - 5/26/12

I really appreciate good customer service and that is exactly what I received when I came to Gerber's. Thank you.

Joseph V

IL - 4718 Southwest Hwy, Oak Lawn - 5/25/12

The service I received at Gerber was absolutely “Excellent”. I am a totally satisfied customer!!! On Sat 5/ 19/2012 I brought my car (Toyota Camry XLE) into Gerber to have my front bumper replaced as a result of an accident earlier in the week. I was greeted by Jose Vega (estimator). Upon meeting Jose I knew my car would be in good hands by him & his staff. I was verbally told my finish date would be 5-7days (due to the crash report, insurance approval and parts needed to be ordered). Jose suggested I get a rental from across the way at enterprise. Within 3 days Jose called me to provide an update & stated my car would be ready for pick up early the following week. Then “2” days later I received a call from the pleasant receptionist who stated my car was “ready for pick up” . I was extremely happy & left work early to get my ... car. Upon arrival the receptionist had all paper work ready for me to sign off on she went over everything with me regarding insurance, my portion of the bill and the customer packet of information. Then Jose Vega walked me to my car, went over all repairs / replacement to ensure satisfaction. Again I reiterate my total satisfaction with Gerber and the staff of 4718 Southwest Hwy. I felt special & my car looks brand new. Thank you for having such a dynamic crew :) :) :) read more

Maria P

IL - 4718 Southwest Hwy, Oak Lawn - 5/12/12

Great Service, Jose Vega was a blessing to work with . Promptly work.

Angel A

IL - 4718 Southwest Hwy, Oak Lawn - 5/1/12

This is to say THANKS to the team at Gerbel located 4718 Southwest Highway Oaklawn Il for doing a great job on repairing my car and accommodating me as well because I was out of town due to work while my car was being repaired but i had great assurance from them that the damage to my car would be restored back to the way it was prior to the damage,,, I highly recommend this location because of the GREAT CUSTOMER SERVICE they provide.They went above and beyond for me while my car was being repaired by them. A special THANKS to the Manager of this location and JOSE (Estimator) for assisting me in the most valuable way. Can not thank you both enough.... It is always good to receive great customer service when you least expect it,, This team at this location is very pleasant, caring and go above and beyond for you, I feel they deserve high ... recommendations from their company. Once again THANK YOU and I will make sure I recommend you to friends and family because of the great work, great service you provide.. Thanks again and keep providing the great reparir service and customer service to small people like me.. It is truly a blessing to receive such good service from a car repair business such as Gerber Collison & Glass at 4718 Southwest Highway Oaklawn, This is a sincere and honest real feedback from a simple customer...... Thanks Team at 4718 Southwest Highway , Oaklawn Il read more

Veda C

IL - 4718 Southwest Hwy, Oak Lawn - 4/16/12

i was very pleased with service ,and repair results very professional.they also provided a loaner car that made life easier for me.work was done in a timely manner.A special thanks to JOSE VEGA who handled my claim quickly,and was a pleasure to work with.I intend to take future business in the future. the shop rates a 10 from me . thank you JIM FASANO ps it doesn't look like there was any damage.

james f

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