Ohio Feedback
OH - 5461 Mahoning Ave, Austintown - 10/31/12
I just wanted to drop you a note to thank you for the excellent service you provided me in the recent repair of my 2012 Hyundai Veloster. Getting body damage to a vehicle repaired is never a pleasant nor enjoyable experience, especially when the owner is the responsible party for the damage. However, you took your time and worked with us on providing a very reasonable estimate on the damage and explained what would take place. We left pleased with the estimate as it was expected by us to be almost triple of what was quoted. I left my car on a Friday, October 19, 2012, and was able to pick it back on the following Tuesday. I couldn’t even tell it was damaged. You took the extra time to make sure I was happy with the results and even made sure that the little bit of tape residue was removed before I drove away. As is the run of my luck, the ... read more
OH - 5461 Mahoning Ave, Austintown - 10/31/12
Thank you for being so helpful in getting my car fixed after my encounter with a deer. I wasn't sure what to expect but you made my experience easy. Thank you. Glenna Wilson
OH - 8090 Southern Blvd, Youngstown - 10/24/12
I had a recent visit to your store on Southern Blvd. I just wanted to send along how very happy I am with the way I was treated. My car was brought in for repair and from day one I was absolutely overjoyed with the professionalism of all of your employees. Whether I needed something explained or just wanted a glass of water they were the best. I picked up my Toyota Prius yesterday and it looked amazing. I work at a call center for Verizon Wireless and believe I know how important customer service is. The sad thing is that our bosses only hear the bad. Your people are great and I would highly recommended Gerber Collision in the future.
OH - 5461 Mahoning Ave, Austintown - 10/20/12
I am very pleased with the quality of the repair work on my Vibe. The car looks great. I appreciate your assistance with all of the details of getting the job done. If I ever need another vehicle repaired, you will see me again! Thank You for your professionalism,
OH - 5461 Mahoning Ave, Austintown - 10/14/12
What an amazing job Tony Stabile and his team did on our Honda! We thought the bumper was going to have to be replaced but they were able to repair it and make it look brand new! Extremely fast high quality service. Tony was really helpful and very personable. Overall, a very positive experience, we really appreciate it!
OH - 5461 Mahoning Ave, Austintown - 10/10/12
Hi! Thank you for such wondeful care while my car was in repair.. Follow up help has been greatly appreciated also. I have recommended Gerber to several friends with emphasis on the Austintown location.
OH - 5461 Mahoning Ave, Austintown - 10/8/12
Tony, At a time when nobody seems to care and there are so many businesses that all they are concerned with is making money. One, like me, is a little intimidated when it comes to dealing with a new business that he hasn't dealth with in the past. Thank you so much for your excellent, knowledgeable, and friendly support. You not only renewed my car outside, cleaned it like new inside, but taught me how to touch-up little nicks in the paint on my Aveo. I've been telling my family and friends about Tony at Gerber Collision and they can see what a nice job you do.
OH - 1046 Dublin Rd, Columbus - 10/8/12
My daughter was in a minor accident recently, but it rendered her left side rear-view mirror unusable and left a substantial dent in the door panel. After receiving the authorization from the other driver's insurance company to have it repaired, we decided on Gerber Collision in Columbus, OH, as they were #1 on the list of providers we received. While the list was based on distance from my daughter's residence, it turned out the Gerber Collision is #1. They provided very caring, efficient customer service and after they were done, it was impossible to tell that the car had been involved in an accident. Quality work + great customer service = Gerber Collision.
OH - 5461 Mahoning Ave, Austintown - 10/5/12
Dear Tony We would like to thank you for all your help with getting my car fixed. Also for making sure we were happy with the work that was done on the car. You guys did a great job.
OH - 5461 Mahoning Ave, Austintown - 9/27/12
I just wanted to say that I highly recommend gerber collision and glass and that Tony Stable the Estimator did a excellent job. Thanks
OH - 5820 Shier Rings Rd, Dublin - 9/20/12
I brought my car here to have some work done on my rear bumper, after being hit in a parking lot. The staff was friendly, and explained very clearly the work that needed to be done. The work was done on time and it was done right. Very pleased.
OH - 5461 Mahoning Ave, Austintown - 9/18/12
Tony Stabile did a great job from start to finish with me and my truck. He gave me very detailed information about every aspect of the estimate and repair process.
OH - 6101 Cleveland Ave, Columbus - 9/13/12
Just wanted to say thanks for the great job you and your “crew” have done with my Mustang. Thanks for getting me in so quickly and providing me with a loaner car. You have been very helpful throughout the entire process!
OH - 5461 Mahoning Ave, Austintown - 9/7/12
Tony, I just wanted to thank you for all your help with the recent truck damages. Getting the truck back a week earlier than what you told me endeared you to my wife as well because I gave her car back. True to Form nka Gerber has always responded in a very professional and timely manner every time we have used your company. Please thank everyone involved in repairing my truck and returning to me a week early.
OH - 5461 Mahoning Ave, Austintown - 9/1/12
I just wanted to thank you for the service you provided fixing my vehicle. I come from an industry that takes extreme pride in satisfying our customers & your skills are unparalleled. The planning & scheduling to fix a damaged car can be time consuming & cumbersome however the process that you provided eliminated those factors for me. I can assure you that I will always utilize your company in the future if necessary and highly suggest to my family & friends to call you personally if they are ever in need. Once again, Thank You
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