Ohio Feedback

OH - 8090 Southern Blvd, Youngstown - 1/29/17

Gerber Collision & Glass in Youngstown gave me exceptional customer service from the beginning of the process until the completion of my car repairs. I was very well taken care of from all staff. They kept me well informed every step of the way, exceeded my needs and expectations, and treated me and my car as valued customers. My car looks brand new! Thank you for everything! I highly recommend this business to everyone!

Kristy P

OH - 8849 Columbia Rd, Maineville - 1/28/17

I was very pleased with the timely and professional service I received with the repair of the damage to the rear bumper of my last week especially during the transition of this location. All went better than I expected .

Dennis

OH - 4624 Aicholtz Rd, Cincinnati - 1/27/17

The work you all did on the car was awesome. Everyone was very knowledgeable and courteous. Overall good experience.

Cindy N

OH - 1850 Rombach Ave, Wilmington - 1/27/17

Front fender repaired in a timely amount of time. Office personal were friendly and helpful.

Jane A

OH - 5130 Hudson Dr, Hudson - 1/26/17

Great job, beautiful paint work, good communication and follow-up, on-time completion. Can't ask for more than that!

Chuck J

OH - 559 W Main St, Lebanon - 1/23/17

Repair crew did an OUTSTANDING job on fixing the issues with the car. Even went above and beyond by touching-up a couple areas that were close to the damaged areas. This is a local shop which makes it nice because I ALWAYS like to support the local guys. Will be sure to be a repeat customer if the need ever comes up again....knock on wood!

Randall Y

OH - 8090 Southern Blvd, Youngstown - 1/19/17

I am so pleased with the service I received. The people were so friendly and helpful. The car was fixed promptly. The car was so spic and span when I picked it up. I can't think of any way that they could improve.

Martha L

OH - 9323 Blue Ash Rd, Blue Ash - 1/16/17

All the employees were great. This is the first time I have had to file an insurance claim and it was very easy. The text updates were very helpful.

Scott K

OH - 8849 Columbia Rd, Maineville - 1/14/17

All parts of the repair process were handled timely and with attention to detail. Estimator and other personnel with whom I dealt were friendly and showed professionalism with every contact. Thank you for the fine service.

Barbara M

OH - 9323 Blue Ash Rd, Blue Ash - 1/14/17

The staff at the Blue Ash location took some of the sting out of this collision repair: good, clear communication; prompt service; friendly people. I can see why Nationwide has them on their list of preferred providers. I will recommend them to friends unfortunate enough to need their help.

Greg L

OH - 5820 Shier Rings Rd, Dublin - 1/8/17

All repairs were done in a reasonable amount of time, & correctly. My service tech, Amy L. even delayed delivery 2 days because the replacement parts did not fit up to her standards. Amy is truly an asset to your organization. She emailed & called me twice a week throughout the entire process, so I always was up to speed . Amy is wonderful. & deserves recognition for her conscientious efforts. Thank you so much Amy!

Lawrence K

OH - 5130 Hudson Dr, Hudson - 1/6/17

Good Service gave me a estimate and that is what my person who hit me paid cash no Insurance involved Tim was the person who did the estimate I took my car in on wed am and it was finished on Thursday altho they had to wait till Friday for me to pick it up all finished even washed the car It really looked sharp I will recommend to everyone who needs to have any kind of service Tell go to Hudson ohio Gerbers

Norma S

OH - 3965 Brookham Dr, Grove City - 12/27/16

I appreciated Paul keeping me informed throughout the entire repair process! This shop was fantastic and I will recommend to other people.

Betty H

OH - 9323 Blue Ash Rd, Blue Ash - 12/26/16

Excellent work. Looks good as new

Barry A

OH - 5820 Shier Rings Rd, Dublin - 12/23/16

Competent, very friendly/helpful/responsive staff.

Hugh S