Ohio Feedback

OH - 3912 Youngstown Rd, Warren - 6/13/13

It was a small claim, everything went as planned. I can see why your on the USAA preferred list, nice job

Kenneth M

OH - 394 W Olentangy St, Powell - 6/12/13

Gerry Barnette, Repair Process Manager and Secretary Toni were very congenial and helpful. They made arrangements for our car repairs as well as arranged for a car rental. The repairs were great and done in a timely manner. We were kept informed on how our repairs were proceeding. I would definitely recommend Gerber Collision & Glass in Powell Ohio.

Marilyn B

OH - 394 W Olentangy St, Powell - 6/11/13

I just wanted to let you know how much i appreciated all you , Toni and others did in providing the best customer service I have ever had ! Other companies could learn from you ! First time customer but not my last if I ever need repair service and will recommend you to all ! Thanks again!

Wood H

OH - 5820 Shier Rings Rd, Dublin - 6/10/13

I will never recommend this place to anyone. The company charges an arm and a leg for sketchy work to be done. I had repairs made and within a little over a month (of the work being done) I had to call and now take my car back to the shop to be fixed again. Since it was never done properly the first time.

Katie R

OH - 25 Green St, Akron - 6/8/13

I want to thank you for the way you handled my claim for damage to my '00 Lexus, and the repair work Gerber did. You pursued the adjuster and got the decision from him to go ahead with the repair very promptly. The car was ready a day ahead of the promised date, and the job was very well done. I got my car back looking better than before, and the whole experience was positive. If I have any other need for car body work, I won't hesitate to come back to Gerber. Thanks a lot!

Gordon S

OH - 8090 Southern Blvd, Youngstown - 6/7/13

I would like to thank you for fixing my car in a timely manner. Everyone that I came in contact with at your company was very professional. I would recommend your repair shop to anyone. The car looked like it came out of a showroom. Thanks again ! Christine Bellino

Christine B

OH - 3912 Youngstown Rd, Warren - 6/7/13

loved the daily text updates. really made us fell important. the car was done two days early and looks GREAT. the staff were GREAT also. and the flower my wife got when we picked up our car I thought was a great touch. U GUY ARE GREAT

Julie C

OH - 8090 Southern Blvd, Youngstown - 6/6/13

max, thank you for the great job, your crew did a great work on both my bmw and my wife's corrolla. We will recommend you to any one needing work. thanks for the good service and your professional staff

Mike & mary M

OH - 8090 Southern Blvd, Youngstown - 6/6/13

Max, Words can't express how thrilled I am about the performance Gerber presented! From the moment I walked in, I knew I was in good hands. I want to thank you and your staff for the over and above effort presented. My beetle looks just as pristine as it did the first day I bought it! Your extended service on researching information based on miscellaneous problems with my radio, convertible top, and window was a favor greatly appreciated. I also want to thank you for being open with talking to my father about some of the concerns that arose. You truly made this experience for me unforgettable and I will continue to confidently reference your company. Sincerely, Kassandra Ligore

Kassandra L

OH - 6101 Cleveland Ave, Columbus - 6/6/13

I was directed to go to your Powell st location in Ohio (wasnt close to my work address), I asked that my claim be sent to the Cleveland location. I must say, I'm very glad I did. The staff was professional and helpful. I especially want to acknowledge Jenny (the lady in the office who was extremely helpful). Overheard me having trouble with Enterprise and call another office, who took care of the mix-up.Hopefully I will never have the need for these services again but if I do I will definitely be back and use that location.

duane h

OH - 8090 Southern Blvd, Youngstown - 6/6/13

From the moment I walked into Gerber, I knew that this was the perfect choice for me. The first thing I was subjected to was a kind and caring staff who was more than willing to help me with any problem I had. I came into Gerber for an estimate on my VW Beetle's damage, and shortly after made an appointment with them to in-trustingly repair my front end. Gerber's general manager, Max, went over and above to take care of my VW and kept me posted on the status of the repairs daily. Max even researched possible options for the other miscellaneous problems I had to my VW. My VW Beetle is my pride and joy, and Max confidently returned my Beetle in pristine condition! I couldn't have asked for a better experience! A sincere thank you to Max, Mary, and Bear :)

Kassandra L

OH - 8090 Southern Blvd, Youngstown - 6/4/13

Max, I just wanted to let you know that you and your staff did a great job on my Jeep. Your staff is polite and courteous. Working with Barry and the other people at your shop made a difficult situation a lot easier. Thanks, Eric

Eric F

OH - 8090 Southern Blvd, Youngstown - 6/4/13

The Jeep looks perfect, and runs great. Serive was great, the employees were helpful and attentive.

Eric F

OH - 3965 Brookham Dr, Grove City - 5/29/13

I know it has been awhile, but we wanted to write and let you know how happy we were with the service that you provided for us when our car was worked on. In a difficult situation, you & Gerber Collision made it easier to deal with. From the moment that we dropped off the car, to the multiple phone calls keeping us apprised of the progress on our car, to being so accommodating & even taking care of the issue so quickly when the bumper pieces needed to be painted. Throughout the entire process, we were highly impressed with Gerber, and particularly the customer service that you provided to us. Thanks to you, we will be bringing any & all body work that5 needs done to Gerber Collision, & will tell all of our friends about the great service that we received! (Although, don't be offended that we hope not to have to see you any ... time soon! lol.) Thanks again. read more

James & Melinda W

OH - 394 W Olentangy St, Powell - 5/25/13

I wanted to thank you for the repair work you did on my car. It looks great and I appreciate that it was completed before the promised date. Also you make the process so easy.

Diane D