Orange Park, FL - 1011 Blanding Blvd
FL - 1011 Blanding Blvd, Orange Park - 4/1/15
What an amazing experience! I've never had to have my car repaired before. I didnt go through my insurance company and paid out of pocket. The estimate was spot on! The car looks beautiful! And they even detailed it for me! Best of all, Wendy stayed an hour late, after closing, to wait for me to pick it up!! Now THAT''S SERVICE!!! Thank you Gerber!!!!
FL - 1011 Blanding Blvd, Orange Park - 3/3/15
Superior customer service, Wendy Bernal, was thoughtful, knowledgeable, friendly, easy to work with, awesome listening skills, and a deep appreciation for what me, the customer, was going through. having to run two different repair estimates, Wendy was able to provide both a cost efficient estimate and a high quality OEM estimate, both of which involved extensive research, which she preformed flawlessly. This company and location has earned a loyal customer, which due to the nature of your business I hope I wont need. If I do, I would go out of my way to bring my vehicle to Gerber and this location, I could only hope for the best person to still be working there Wendy. Thank you for putting quality time into your employees, they should make you proud, and uphold your reputation.
FL - 1011 Blanding Blvd, Orange Park - 2/28/15
AMAZING SERVICE ---Due to someone backing into the door of a 1996 Corvette that was in my charge for Mr. Sturms, I (Dyer Wiggins) decided to use your facility for the repair work. The first thing that impressed me was that an appointment was needed for the estimate and that there was a waiting time (approx. 10 days) before the work could commence. I did not take this as a negative, but rather the opposite. It is a good feeling to know that your business is in demand enough to cause this to happen. I was given an estimated time for repair of three days with the caveat that due to the age of the car and the location and degree of damage there might be a delay. It did take longer that the initial three day estimate. I was given updates almost daily from your estimator (it should say excellent customer service person on her business card). ... read more
FL - 1011 Blanding Blvd, Orange Park - 2/19/15
Great work and great staff. Thank you so much.
FL - 1011 Blanding Blvd, Orange Park - 2/8/15
Great, quick service! I was kept informed throughout the process - and my car was ready earlier than promised. Thanks!
FL - 1011 Blanding Blvd, Orange Park - 1/30/15
Wendy B. has excellent customer service skills and the mechanics did an excellent job fixing the car.
FL - 1011 Blanding Blvd, Orange Park - 1/30/15
The quality of service was outstanding and it was performed in a very short time.The lady at the reception, Ms. Wendy B., was very kind. She carefully provided all the information regarding procedures and timings. She also provided frequently follow ups. Highly recommended.
FL - 1011 Blanding Blvd, Orange Park - 1/26/15
Wendy B. was my service rep and she did an outstanding job, very professional and curtious, highly recommend
FL - 1011 Blanding Blvd, Orange Park - 1/23/15
I could not be happier with the service I received, Drop my car off on a Friday with Estimator, Wendy B., She was awesome. I have never been treated so pleasant, and professional, She kept me up to date on what was going on with my vehicle, and when I could expect to be finished, The body work on the car is awesome, car looks brand new. I would highly recommend anyone needing auto body repair Talk to Wendy, at Gerber Collision on Blanding Blvd. You will have a pleasant yet profesinal experience.
FL - 1011 Blanding Blvd, Orange Park - 1/15/15
You guys are a class act! From the initial intake of getting my car to you after the accident, throughout the entire process, to getting my car back and it being washed, the level of service I received was exemplary. A big part of this reason was Wendy Bernal. She is professional, diligent, and has outstanding customer service skills. You have a true professional working for you and representing Gerber Collision better than I'm sure is expected. She is one true professional who puts into practice to "consider it done and then some" for your customers. I was truly WOWED by her professionalism, friendliness and concern! I gave a shout out to you and Wendy on my Facebook page today. YOU GUYS ROCK!
FL - 1011 Blanding Blvd, Orange Park - 1/12/15
My truck looks great they did an exceptional job all of the staff were extremely friendly and the work was completed in a profesional and timely manner.
FL - 1011 Blanding Blvd, Orange Park - 1/11/15
It did take a while to get an appt. scheduled to get my car fixed, but once everything started moving along the service was great. I was very happy with Wendy B. She was very understanding with my frustration of getting my car fixed in a timely manner. She was honest and pleasant to work with.
FL - 1011 Blanding Blvd, Orange Park - 12/27/14
Wendy B. was my estimator and she was very friendly and efficient. The repairs look great! Thank you for a job well done.
FL - 1011 Blanding Blvd, Orange Park - 12/16/14
Good job as always!
FL - 1011 Blanding Blvd, Orange Park - 12/13/14
Great customer service. Amanda is great
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