Palatine, IL - 20338 N Rand Rd
IL - 20338 N Rand Rd, Palatine - 1/7/16
Did a good job and kept me posted as to progress.
IL - 20338 N Rand Rd, Palatine - 12/21/15
Very pleased with the repair and the staff was very pleasant and helpful. Thank you.
IL - 20338 N Rand Rd, Palatine - 12/18/15
Fast, friendly, professional service with above average communication made for an effortless repair experience for me.
IL - 20338 N Rand Rd, Palatine - 12/15/15
Had 2 body repairs done from 2 separate accidents within 6 weeks. This shop is clean, very professional staff, accommodating, and they have a process in place that makes for a quick and simple experience. Pricing was fair and honest, June is outstanding, Chris, John and team are all very kind and empathetic. You receive prompt text notification on the status of your vehicle, they have a easy process with Enterprise Rental, and with both repairs were done ahead of schedule.
IL - 20338 N Rand Rd, Palatine - 12/3/15
June was wonderful and accommodating. I am in the customer service industry and June went above and beyond for me and my vehicle. June's customer service had won me over, after my 1st visit. I look forward to getting my vehicle fixed. Just wanted to say thank you. Keep up the good work!
IL - 20338 N Rand Rd, Palatine - 11/27/15
Great job!! Impeccable. Always use them for auto body collision.
IL - 20338 N Rand Rd, Palatine - 11/17/15
The people at this location are great! The quality of their work is excellent and their customer service is exceptional. They make it easy to do business with them. If great customer service is delighting your customers, consider me delighted! They even sent someone to pick me up today when my car was ready so I didn't have to ride my bike to their location in the rain. That's real service and very much appreciated.
IL - 20338 N Rand Rd, Palatine - 10/20/15
Amazing service and the most wonderful customer service (June)!
IL - 20338 N Rand Rd, Palatine - 10/7/15
Great experience with Gerber. My car was brought in for hail damage and I was pleased with the work completed. As far as Customer Service, it was great! June was very friendly and helpful. Great Customer Service truly goes a long way.
IL - 20338 N Rand Rd, Palatine - 10/6/15
I couldn't have been more pleased with the customer service I received from June H. and Mark W. They were so kind, reassuring, professional, and caring. My car came back as beautiful as it was before the accident!!! I will refer all friends and family that need auto body +/or glass repair services to this Gerber location!! Thank you June & Mark!!!!!!!!!!
IL - 20338 N Rand Rd, Palatine - 9/22/15
Definitely would recommend. The people here are the nicest ever. Although I went in for a minor problem the people were kind, well informed and generally pleasant. I just had the most positive experience . June is the person to see when you get there and Dave did an excellent job repairing my car. I will definitely go back there if I ever need any body repair on my car.
IL - 20338 N Rand Rd, Palatine - 9/18/15
When I called state farm they had a place where they wanted me to go , but I chose Gerber. The reason is the quality of their workmanship, and June, at the desk. She is GREAT at making customers feel at ease and makes the wait, worth while. Thank you again for the job well. done and Thank June for Me.
IL - 20338 N Rand Rd, Palatine - 4/27/15
The service was terrific. Couldn't be any happier. Everything was handled professionally and was fixed right. Joe P. was great to work with and June H. made me feel like one of her family-keeping me informed of progress. I'd definitely return. Thanks Gerber!
IL - 20338 N Rand Rd, Palatine - 4/24/15
Joe and his team are professional, courteous and so easy to work with. They do great work. I'd recommend them to anyone!
IL - 20338 N Rand Rd, Palatine - 4/15/15
Best work done, that I have ever seen! I could not be any happier about the job that was done!
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