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Pennsylvania Feedback

 

PA - 100 Sandy Creek Rd, Verona - 3/13/22

Took car in Thursday afternoon. Based on the damage, I expected it to be ready on Monday. Received a text Friday morning saying the car was expected to be ready on Monday. Got a call Friday afternoon saying the car was ready. The work was done quickly and well done. I'm very happy with the Sandy Creek Gerber location.

David L

PA - 2978 W 12th St, Erie - 2/13/22

Apologize for first survey. Had a bad day. You did good work 100%

David H

PA - 1016 Pennsylvania Ave, Pen Argyl - 2/10/22

I was involved in an accident on Feb 3 and called several USAA approved business for repair of my truck. When I got hood of Ms Elizabeth I immediately knew I would use your company. I'm a veteran on a fixed budget and Ms Elizabeth has treated me so well keeping me informed each step of the way. I also run a non profit for over 35k law enforcement officers and will be sharing your business on our website. While the work is not complete on my truck I assume it will be top notch based on my initial impression. Thank you. Samuel Robbins 973-987-2970

Samuel R

PA - 1735 Prospect Rd, Pittsburgh - 1/31/22

People to deal with are outstanding . polite. helpful considerate and keep you informed on progress, the only place I would take my car for any repairs.

Anton P

PA - 100 Sandy Creek Rd, Verona - 1/27/22

Thanks , guys on SandyCreek Rd. It took a minute for parts. but , when every thing was done you did a great job! on my Benz very please and at the end of the day you took a extra mile to show me how much you cared .????

Laura C

PA - 6650 Chrisphalt Dr, Bath - 1/6/22

Great job,

Patricia G

PA - 2978 W 12th St, Erie - 1/5/22

From start to finish, the staff were extremely friendly and beyond helpful. I was in a hit and run and I don't think I could have taken my car anywhere else and had better service. My car looks fantastic and they made the whole situation easier. I really appreciate it! Thank you so very much!!

Ashley E

PA - 153 Pennsylvania 100, Fogelsville - 12/30/21

I was Leary to get my bumper repaired rather than replaced. I was pleasantly surprised. It was perfectly done. Great job. Staff very friendly. Would use again, hopefully won't have to!

Mimi B

PA - 2978 W 12th St, Erie - 12/11/21

After being unsatisfied with the initial paint job (Front fender didn't match the door.), the second attempt was very good. I would recommend Gerber.

Brian M

PA - 153 Pennsylvania 100, Fogelsville - 12/9/21

I have been using Gerber for over 10 years. My experience has always been great. My car is returned back to me in excellent condition. The repairs look great and the inside and out are detailed. The staff is so friendly and you will always be informed on the progress of your vehicle. The location is great right off of route 100 and I was able to drop the rental off on location. I will recommened Gerber to everyone.

Brandi L

PA - 6650 Chrisphalt Dr, Bath - 12/8/21

Excellent Follow up and customer service.

Catherine P

PA - 100 Sandy Creek Rd, Verona - 11/29/21

Very pleased. Liked how I received emails keeping me advised of the progress on my car. Staff answered any questions thoroughly and professionally. Repair work was done perfect. Feel they went above and beyond to please us.

Susan P

PA - 153 Pennsylvania 100, Fogelsville - 10/30/21

My final bill was LESS than my estimate! When, if ever, have you had that happen? I had a rocker panel repaired on my BMW which entails having the doors open to access the area to be worked on yet I receivedd my car back with the interior as clean as when I dropped the car off. And I am meticioulous with my cars. I have been going to Gerber for years and would not think of going anywhere else. They are BMW experts, as well as any other cars they work on. Tiffany and Renee are the best at the front desk. Always smiling , friendly, knowledgable and helpful. They had my rental car ready to go when I arrived. Non of the strees usually associated with auto repair. Rob recognized me from his prior place of employment and greeted me. That's customer service! My car was finished when promised, washed (even buffed a scratch out of the hood) and ... waiting for me. Combined time for check in and check out less than five minutes. I wish I was treated this well everwhere. They truly appreciate your business. read more

Jeffrey B

PA - 47 E Crafton Ave, Pittsburgh - 10/22/21

The staff is very helpful and friendly. If we ever need body work again, we will definitely return here.

Megan D

PA - 1271 Rodi Rd, Turtle Creek - 9/30/21

When someone hit my beautiful 2020 SUV, I just wanted to cry!! Our insurance company recommended Gerber for my daughter's car in June, they did a great job, so I had it towed there. I honestly thought it would never be the same! It took awhile, they took their time and did a PERFECT job!! The big test for me was seeing if it drove the same as before. It was like new again!! I hope I don't need them again any time soon but I will certainly recommend them to everyone I know. Thank you Gerber!! You seriously made my day!!! ??

dana f

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