Rochester, NY - 15 Elmgrove Park
NY - 15 Elmgrove Park, Rochester - 1/24/23
Fast turnaround. Great communication!
NY - 15 Elmgrove Park, Rochester - 1/11/23
service was great, Dan was wonderful to work with!!
NY - 15 Elmgrove Park, Rochester - 1/5/23
I stopped into Gerber Collision to ask about some scratches to my hood. Chris was amazing! He took my car and had Manny in the paint buff the hood - All the scratches are gone! Chris even took the time to notice a deep scratch on another panel and brush touched it up for me. Amazing customer service, thank you Gerber !
NY - 15 Elmgrove Park, Rochester - 12/20/22
We were very pleased with the excellent work that you did on our car. Dan kept us informed of the progress as the car was being repaired. all the employees were friendly and courteous. Thank you for your great service.
NY - 15 Elmgrove Park, Rochester - 12/17/22
I want to thank the body team paint team and office team for everything they have done for me and how they kept me updated every step of the way with my vehicle repair. It was a big job and they did an amazing job I am very happy with how the service was and my vehicle repair.
NY - 15 Elmgrove Park, Rochester - 11/28/22
My repair was scheduled very quickly, the parts were readily available and the repair look LESS THAN 2 DAYS. Amazing! Excellent work and very personable and efficient associates. Great work simplifying a complicated affair.
NY - 15 Elmgrove Park, Rochester - 11/9/22
Kyle was my contact person. He was very helpful and polite. Job well done !!
NY - 15 Elmgrove Park, Rochester - 11/6/22
Matthew S. was fantastic. Very personalable and professional. I will recommend this location to others.
NY - 15 Elmgrove Park, Rochester - 10/30/22
Kyle was great to work with, and kept me posted on progress of the repairs. The communication was excellent
NY - 15 Elmgrove Park, Rochester - 9/28/22
Hello everyone :) I wanted to take this opportunity to publicly acknowledge Mr. Kyle. From the first day my vehicle was brought to Gerber, he provided me with updates on my vehicle at least 2x weekly. He was always willing to listen to me and was very knowledgeable of his field of work. Kyle welcomed me with a warm smile and was compassionate and understanding. If the world had more Kyles' , it sure would be a much brighter place to live in!! I appreciate him and I surly hope you folks value him because his shoes would be extremely hard to fill!!! WAY TO GO KYLE, YOU ARE GERBERS' SHINING STAR...MINE TOO!!!!!
NY - 15 Elmgrove Park, Rochester - 9/28/22
For this to have been a bad accident my guy took great care of me. I didn't have to worry about anything. I was handled with lots of care and I appreciated it very much.
NY - 15 Elmgrove Park, Rochester - 9/21/22
Daniel was very helpful & brought my car back to life. The service was amazing and I know it was Daniel's intent to return my car the way it was and I am very grateful.
NY - 15 Elmgrove Park, Rochester - 7/9/22
Professional- friendly- job done quick and well
NY - 15 Elmgrove Park, Rochester - 5/26/22
Just pick my car up. As of right now I give a 5star. Service was awesome. People friendly and helpful. They gave me details of everything that was done to my car. All my questions where answered without hesitation. Thank you for doing a great job.
NY - 15 Elmgrove Park, Rochester - 4/15/22
It is truly a pleasure working with a business so well organized. Vanessa and her team simply did an outstanding job AND they constantly kept me apprised on the status of repairs. With a 13 year old car I was concerned about parts availability. Vanessa located ALL of the parts ( and there were a lot) and acquired them in record time. Once all of the parts arrived and were inspected, they quickly put my car back together. Never would I believe that my car would look again like the day I drove it off the dealer's lot 13 years ago, but it does! These people are craftsmen with truly unbelievable skills.
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