Rockford, IL - 6801 Mill Rd
IL - 6801 Mill Rd, Rockford - 2/4/14
I had a wonderful experience. They had my car back to me looking great in a very short time. I was so pleased. I will recommend this business to everyone I know for auto collision repairs.
IL - 6801 Mill Rd, Rockford - 1/31/14
My car was hit by another driver and it had some minor damage to the front. The other persons insurance had me go to Gerber and the next day I got a call about scheduling an appointment at Gerber. They got an estimate right away and got my car in soon after. It was done on time and the service was great all around. They even offered to give me a ride home after I dropped my car off and my ride didn't show up, I'm not sure many other places would have done this. Great job Gerber.
IL - 6801 Mill Rd, Rockford - 1/30/14
We were very happy about the entire experience; got in touch with us very quickly, had an appt quickly & then it was done in even less time than anticipated! They did a super job on the repair,and it looked like they had even done some cleaning inside of the vehicle (windows) and the outside was also spotless! It was a really positive experience all the way around!!
IL - 6801 Mill Rd, Rockford - 1/11/14
Very nice job.
IL - 6801 Mill Rd, Rockford - 1/7/14
Our automobile was repaired as promised and looks as good or better than it had before the accident. The employees went out of their way to make sure we were satisfied with them and their work.
IL - 6801 Mill Rd, Rockford - 1/5/14
Why we were getting a quote from state farm we were talking to the receptionist she was the main reason we chose you, when we picked up are car Al B. greeted us with a friendly smile and a hand shake. Al answered all our ? . What i could see at first glance of the car, work done on it was pleasing to my wife and i. I would recomend you in a second to anyone. thanks for a good experiance.
IL - 6801 Mill Rd, Rockford - 12/18/13
Gerber Collision has done two repair jobs on my vehicle. The first was fairly minor but exceptionally done. This one however, was a lot more complicated and also exceptionally done. When I had a question, Denise at the front desk was always helpful and so very cheery too! The manager Al, personally came out to verify work done on my vehicle and answer any questions and concerns. They are definitely my choice and recommendation for repairs.
IL - 6801 Mill Rd, Rockford - 12/12/13
I am highly satisfied with entire service. Excellent!
IL - 6801 Mill Rd, Rockford - 12/5/13
I was very happy with the customer service I received while my car was being fixed at Gerber. The staff at Gerber Collision was amazing - very friendly and helped me with dealing with the insurance comany because USAA was denying liability. I felt like I had someone fighting on my side and it just reassured me that there are good people out there trying to help others. The staff handled everything from talking with the insurance company to fixing my car and sending me updates about the repairs. I was informed at every step along the way. It was the best the experience i had a body shop. The job the staff did on my car was great. i had someone back into my car and damage my rear bumper. My car looks brand new and the detail on the repairs was above and beyond what i expected. A nice bonus too was that the staff vacuumed out my car :) I am ... read more
IL - 6801 Mill Rd, Rockford - 10/31/13
Our State Farm Insurance Co recommended you. This is the first time we have done business with your company & must say we are very impressed with the excellent service by all who worked with us! Very courteous, communicative & seemed to take pride in their work. Our car looks like it had never been in an accident. We will definitely be glad to pass Rockford IL. Gerber's name along to anyone we know who needs collision repair! Thank You very much for your hard-working team!
IL - 6801 Mill Rd, Rockford - 10/22/13
The entire staff was very helpful and friendly. I highly recommend this place for anyone needed repairs and would use them again!
IL - 6801 Mill Rd, Rockford - 10/16/13
I dropped my car off and it was repaired in a timely fashion. The woman at the desk was extremely knowledgeable about what papers had to be signed and explained what each paper was for. She also had a good understanding of what repairs the car needed. I was very pleased with the service I received at Gerber Collision and Glass.
IL - 6801 Mill Rd, Rockford - 9/22/13
Took great care of my car and got it done earlier than originally anticipated. Nice staff and a pleasure to deal with.
IL - 6801 Mill Rd, Rockford - 9/10/13
I was extremely satisfied with the service and time it took to complete my repair. I also appreciated the text messages regarding the status of my repair.
IL - 6801 Mill Rd, Rockford - 9/6/13
"Excellent & friendly--professional & personal, not stuffy. I was completely surprised at the "extras". My car was not only repaired, but also detailed! That is customer service that is missing in todays business! I appreciated it & wanted to let you know. I have been bragging about it since I picked up my car & will continue to push Gerber whenever I can. Good job & cudos!"
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