Rockford, IL - 6801 Mill Rd
IL - 6801 Mill Rd, Rockford - 8/31/13
Excellent service. Excellent result. Staff was congenial, professional and prompt.
IL - 6801 Mill Rd, Rockford - 8/30/13
EXCELLENT SERVICE AND RESPONSE FROM BOTH DAN POWELL AND AL BRANDENBURG...EVERYTHING WAS EXPLAINED AND DELIVERED AS PROMISED. I WOULD WRECK-OMMEND GERBER TO EVERYONE
IL - 6801 Mill Rd, Rockford - 8/22/13
I worked with Dan and he was awesome...10!
IL - 6801 Mill Rd, Rockford - 7/17/13
The employees at the Gerber on Forest Hills Rd were incredible. The insurance adjuster strongly suggested I take my car to their preferred provider, which was not Gerber. Gerber has been a great supporter of charities and benefits in our area, so I choose to support them back. My work is perfect, the employees were very helpful, and the entire experience was the best you could hope for.
IL - 6801 Mill Rd, Rockford - 7/13/13
Exellent service, it was quick and they finish 4 days before the original estimated day. Thanks
IL - 6801 Mill Rd, Rockford - 6/27/13
I was extremely happy with how quickly they had my car in and out of the shop and did a good job with the body work. Could not have asked for a better job. Thanks.
IL - 6801 Mill Rd, Rockford - 6/13/13
Denise was AWESOME she kept us updated on everything with email and phone calls and text. Everyone did a great job. We are very happy with the whole team. GO GERBER. We will recommended the Team in Rockford to everyone. We even won a gift card when they had there Peanut Butter Drive. Ken & Cathy Roby
IL - 6801 Mill Rd, Rockford - 4/10/13
EXCELLENT customer service as always! Nobody likes having to take their vehicle to the body shop because generally something bad happened that made you go there in the first place. But that's not the case when it comes to working with Al at this location. He is always more than helpful and works with me to accomodate my schedule. I manage a service department myself and have had the unfortunate issue of taking in at least 3 of my vans that have been involved in accidents in the past year alone. That's why when I needed body work done on my own vehicle, I had no reason to shop around. I knew right where to go. And the quality of work was exactly what I expected-perfect!
IL - 6801 Mill Rd, Rockford - 3/25/13
Gerber Collision was very professional. They gave me updates a couple times a week on the progress of my vehicle which was much appreciated. They did a wonderful job on getting my vehicle back to me in a timely fashion even though there were extensive repairs to be done. My vehicle looks like new. Thank-you.
IL - 6801 Mill Rd, Rockford - 3/3/13
Gerber did a great job on the repairs on my car, It's looks likes brand new. They took my car in right away and had it back in three days, My wife and I are very happy. If ever I need any repairs done to my car Gerber is first company I'll think about, I'll also recomend Gerber to any of my friends that need any repairs to there auto, thanks and keep up the good work. Luther Crumbley
IL - 6801 Mill Rd, Rockford - 2/23/13
Just picked up my vehicle yesterday evening and it looks fantastic, Thanks Gerber!
IL - 6801 Mill Rd, Rockford - 11/26/12
Kevin did a masterful job. He was fast and very effecient. Thank you.
IL - 6801 Mill Rd, Rockford - 10/30/12
Dear Mr. Brandenburg, I am writing to tell you how satisfied and happy I am with the service you have given to my wife and me during our two minor traffic problems recently. Your company brought my wife’s Jaguar XF to a sparkling state of polish and new paint after I backed into another vehicle at an airport parking garage, and you have restored the front of our Jaguar XJ to a great new look after I hit a recalcitrant raccoon. I feel like everyone at your facility, from your receptionist to the other people who have waited on us, have been very concerned that we not leave until everything is in perfect working condition again, and I am very satisfied that what you have repaired and fixed will remain so. Your personal kindnesses and concern for our travel arrangements meant a great deal to me. I appreciate your relationship with Enterprise ... read more
IL - 6801 Mill Rd, Rockford - 9/27/12
Excellent service from start to finish.
IL - 6801 Mill Rd, Rockford - 5/25/12
Unbelievable service. The collision repair quote took less than 15 minutes, the turn around time was quoted as 2 days yet the work wascompleted the same day. Not only did Gerber arrange for transport to a ride to a car rental business, and back, but also washed my car so it looked like it came off a showroom floor. Friendly and courteous staff, and most important, did a very professional job. I am one happy customer.
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