Schaumburg, IL - 819 Estes Ave

IL - 819 Estes Ave, Schaumburg - 11/2/16

5 Star

Carlos S

IL - 819 Estes Ave, Schaumburg - 9/16/16

Everyone was sooo friendly!!! From the front desk to a gentleman assisting the front desk. Multiple calls with updates, great! Gentleman who I think was from the back of the shop, happened to come to the front desk and saw me waiting and assisted me promptly!!! Amazing! So friendly!!! Oh, and they washed and vacuumed my car, which was a pleasant surprise!!! My car is brand new!

Elisabeth M

IL - 819 Estes Ave, Schaumburg - 8/18/16

The service and workmanship EXCEEDED my expectations. They did a great job on the repair. They went beyond the expected and they cleaned the inside of my car!! Denise at the front desk is great, very efficient, polite, friendly, organized. the whole experience was so much easier than I ever dreamed it would be. Thanks you Gerber and Matt H. for running a great business. I will surely recommend you guys to everyone!

Kathleen R

IL - 819 Estes Ave, Schaumburg - 5/31/16

Great customer service...

Erik M

IL - 819 Estes Ave, Schaumburg - 4/17/16

Excellent service and work

Alexander T

IL - 819 Estes Ave, Schaumburg - 3/29/16

We were involved in an accident in our vehicle, and we took our vehicle to Gerber on the advise of the insurance company of the second driver, as they would be handling the claim. We had such a positive experience with Gerber from the first time we arrived, to the day we picked up our car. We were initially met by Darryl Harris who did the initial estimate on our car. He was polite, professional, and extremely knowledgeable regarding the process of repairing our car and the process with the insurance company. We scheduled an appointment to start the repairs. When I brought our car back for the repairs, I was met by another employee, I don't have her name, but she too was extremely polite and professional. Later that same day I was called by Darryl who advised they found additional damage after the car was disassembled. This was not a ... surprise to me as Darryl explained in our initial meeting that this was possible. He advised it would take 3 days to repair our car. I received a call the day after we brought the car in and was advised that the repairs to our car had been completed. We met with the General Manager Matt H. who also was extremely polite, professional, and knowledgeable. We were extremely pleased with the entire process of getting our car repaired by the Gerber team, plus our car was repaired to perfection. The young lady who worked behind the reception desk was also extremely polite and professional, but I don't have her name either. Thanks so much for making the inconvenient process of getting in an accident and getting our car repaired so painless. I would definitely use Gerber again, and would highly recommend your services to family and friends. Thank you. read more

Rob R

IL - 819 Estes Ave, Schaumburg - 2/28/16

All around great service. Car looks great. Appreciated the regular text updates and assistance with a rental.

Ralph B

IL - 819 Estes Ave, Schaumburg - 2/24/16

I had an outstanding experience getting my bumper repaired at Gerber! Both Denisse and Darryl were helpful, knowledgeable, professional and friendly! They could not have made it any more pleasant. Well done Denisse and Darryl!

Andre B

IL - 819 Estes Ave, Schaumburg - 2/17/16

Again, they performed better than expected. As always Gerber is the only company that I would use for any auto repair. Thank you.

Paul M

IL - 819 Estes Ave, Schaumburg - 1/26/16

I love these guys. I've had my car there twice and am a customer for life. They are always friendly, patient and kept me up date to on the progress of my car. Love it! The girls at the front counter, Jessica and Denise, 1st class service!

JAYLON H

IL - 819 Estes Ave, Schaumburg - 1/19/16

IThismorning I was looking for an Auto repair shop just to install a front grill for my car. I was recommended to go to Getber Collision & Glass and to talk to Matt. So I walk in and ask a young lady in the reception area firMatt. Matt came in and greeted me . I ask him if he can install the grill and how much. He ask for my keys and told me to stay inside. He went out there in the cold and without hesitation he installed it . Afterwards I ask him how much are the charges and he said nothing. I ask him again , are you serious? He said yes . What a wonderful man and a gentleman Matt is , first of all to go out there on a cold and installed the grill . It is really good to know that there's still a wonderful man left out there. I can tell that he runs his business with integrity and honesty. I highly recommend this place to everyone. ... For that Matt I give your company the highest rating in the whole wide world. Thank you again for your big heart and excellent service. read more

Eden D

IL - 819 Estes Ave, Schaumburg - 1/18/16

Great service from start to finish! Denise and Jessica handled all of the estimate, insurance and car rental details. Repair was completed earlier than the 3 days it was scheduled for. When I picked up my car, it was clean and detailed. Matt did a great job of explaining the repair and warranty. Thank you for making the repair process an easy experience!

Jeri B

IL - 819 Estes Ave, Schaumburg - 12/7/15

Professional repairs, courteous service, and good communication as to status of repairs and estimated completion.

Kenneth V

IL - 819 Estes Ave, Schaumburg - 11/9/15

Matt H. the manager worked extra hard to try to please me, and acted as a man of his word. He said he would get the total under a budget for me, and made it happen. The work looks very good.

brett t

IL - 819 Estes Ave, Schaumburg - 11/1/15

These folks at the Schaumburg, Estes Ave facility nailed a home run on repairing my 1995 Jeep Grand Cherokee front end accident issues. Though she's got a lot of miles and the accident was not my fault and paid for by others. The manager Mr. Henneken and his crew made my jeep repairs look like it just came off the production factory floor. Though the front end was where the primary damage occurred, their attention to detail, even on the interior of the car ie: cleaning it up and such was outstanding as well. This vehicle owner has no problem of recommending this same crew at Estes Ave for collision and related auto body repair folks to anyone in a similar situation. Also for the record - my primary auto policy is USAA. They also highly recommend Gerber in their claim division as well. Should you or whoever reads this short note. Give me a ... call and I can go on for a 1hr or so - I'm that much impressed. read more

Glenn D