Schaumburg, IL - 819 Estes Ave
IL - 819 Estes Ave, Schaumburg - 10/8/15
Very good service!!!
IL - 819 Estes Ave, Schaumburg - 10/1/15
Very helpful and the car looks wonderful. Very nice employees and always keep you up to date with what is going on. Highly recommend
IL - 819 Estes Ave, Schaumburg - 9/21/15
Great people to work with. Matt, the manager, went out of his way to make sure I understood everything. Kevin did the original estimate and explained everything to me. Darryl went over the repairs with me and answered all my questions. They did a beautiful job. I would recommend them to everyone that needed a repair on their car.
IL - 819 Estes Ave, Schaumburg - 9/17/15
The team did an amazing job! Happy I got my new van looking new again!
IL - 819 Estes Ave, Schaumburg - 9/16/15
Everyone here was very professional and the repairs were done to my treat satisfaction. The receptionist handled all extremely well, the service writer and estimator was knowledgeable and efficient and took care to explain everything to me, and the manager was both helpful and customer oriented to be certain I was a pleased customer, which I am. Thank you.
IL - 819 Estes Ave, Schaumburg - 8/4/15
The staff was absolutely wonderful. Denise is very knowledgeable of the company and a pleasure to deal with. Darrell worked on my car and was very patient and thorough. I absolutely loved the text messages about the status of my car. Especially the one that came in that said something along the lines of "Jaylon your car is happy. Why cause its here." I thought that was hysterical. Very nice touch.
IL - 819 Estes Ave, Schaumburg - 8/4/15
Matt H. and his facility were truly fantastic. I had stopped in there on a Sat a few weeks before to show some damage to my brand new vehicle. He quoted me and I asked if he could get it done within 1 week, but never scheduled apptmt then. I called him on a Monday a few weeks later, he fit me in that Tuesday, guaranteed it would be done by Saturday and it would look great. Not only was the work superb, but he got it done a day ahead of time! The office kept me in the loop with emails/text messages. I was referred to this shop by someone at my office because of their work and I would highly recommend it to someone else in the future! Unfortunately, accidents stink, especially when they are your fault and your $ out of the pocket; Matt made the experience less "painful" and pleasurable! Thanks so much Matt and Gerber of ... read more
IL - 819 Estes Ave, Schaumburg - 6/23/15
This was the 1st time ever to use my insurance and the people at Gerber Collision & Glass knew I was nervous leaving my car. they explained everything, made sure i was comfortable before I left my car. They kept me up to date with the repair process with texts throughout the day and let me know when the car was ready to come home. my favorite text from them, this made my day! They arranged my pick up for the rental and then for the rental to be picked up & returned. They did it all for me and all i did was drop off the car & then pick it up, all washed & cleaned. I will surely recommend them to my friends & family. thanks Gerber!!
IL - 819 Estes Ave, Schaumburg - 6/19/15
I used Gerber on the recommendation of USAA insurance. I can see why they recommended Gerber - they give the same fast and reliable service that USAA is known for. From the time of my first call (they called me) to the time I picked up my car, the service was top rate. Having to bring your car in for collision repairs is not a pleasurable experience; however, this Gerber location made it as pleasurable as it could be. Thanks!
IL - 819 Estes Ave, Schaumburg - 6/18/15
Very happy with customer service and the work. Car looks great. Kept me up to date on all repairs.
IL - 819 Estes Ave, Schaumburg - 6/12/15
Went to Gerber, not knowing their reputation. Dealt with Darryl H. through the entire process. Even though shop was busy, because of a potential safety issue, kept car immediately to be worked on. Kept me informed and up to date throughout the process. Car was finished a week earlier than originally stated. Made a nasty accident, a painless process. Would definitely recommend this Gerber shop on Estes Ave.., in Schaumburg. Went above and beyond.
IL - 819 Estes Ave, Schaumburg - 6/3/15
The employees were professional, polite and focused on providing the best in quality customer service. The service was excellent and completed within the time frame promised. Would I select this location again?? Yes, indeed I would.
IL - 819 Estes Ave, Schaumburg - 5/17/15
Perfect service, professional and clean.
IL - 819 Estes Ave, Schaumburg - 4/25/15
Matt and his team at Gerber did an awesome job with my car. It was finished really fast with updates along the way. I couldn't be more pleased with how my car turned out. Great service and fantastic job! Thanks Matt and the entire Gerber team!
IL - 819 Estes Ave, Schaumburg - 4/13/15
I had a very good experience with this auto body shop. I was rear ended a few months back and after carefully vetting various auto body shops, took my car to this location. Matt, the manager at this location was very attentive and meticulously planned the whole project. I was kept well informed of the progress and the project was completed on time. The team did an awesome job in fixing my car and restoring back to its original state. I would strongly recommend Gerber Collision for any collision work and specifically the one at Estes Ave, Schaumburg; you won't regret.
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