South Elgin, IL - 275 Sundown Rd
IL - 275 Sundown Rd, South Elgin - 3/4/11
2 MONTHS AFTER THEY FIXED MY TRUCK I NOTICED THAT ONE OF THE DOOR HINGE PINS ON THE REAR DRIVERSIDE DOOR WAS BAD, SO I CALL MARK AT GERBER AND HE SAID NO PROBLEM WILL TAKE OF IT. MY TRUCK WAS DONE THE SAME DAY IN JUST A FEW HOURS AND WHEN I GOT MY TRUCK BACK IT WAS VERY CLEAN IN AND OUT THEY TOOK THEIR TIME TO DETAIL MY TRUCK. THANKS!!!!!
IL - 275 Sundown Rd, South Elgin - 2/28/11
Great service.
IL - 275 Sundown Rd, South Elgin - 2/24/11
I stopped in to see if someone could put a new driver's side mirror on and Rich Piegza had me in & out in 20 minutes. Thanks so much!
IL - 275 Sundown Rd, South Elgin - 2/24/11
quick and positive update: the scratched car was taken over to Gerber, South Elgin – Rich Piegza reviewed the damages, on the spot, he buffed the damages out, didn’t charge a dime for it. case closed....
IL - 275 Sundown Rd, South Elgin - 2/23/11
The service that we received from Kim was outstanding. Rich who worked up the estimate was honest and up front. This is the second vehicle that we brought in for repair and both times we were served very well.
IL - 275 Sundown Rd, South Elgin - 2/23/11
Rich Piegza reviewed damage to a neighbor's car, which my 16 year old daughter had caused. After reviewing the damage, he noticed that it was repairable by just simply buffing the scratches out. He could have taken serious money from us, maybe even make it turn into an insurance claim, but instead he fixed it FOR FREE and made a bad situation become instantaneously postive!
IL - 275 Sundown Rd, South Elgin - 2/22/11
It took eight days for the repair, but Gerber paid for the rental, and my car looks great.
IL - 275 Sundown Rd, South Elgin - 2/15/11
My recent experience with Gerber was favorable as the work was handled in a professional manner and the repairs were completed satisfactorily as promised on a timely basis.
IL - 275 Sundown Rd, South Elgin - 2/15/11
Mark, we would like to thank you from the bottom of our hearts for all you have done for us during this stressful time. May god bledd you.
IL - 275 Sundown Rd, South Elgin - 2/11/11
Mark Wadzinski at the South Elgin, Illinois location provided above and beyond customer service. It has been about a year since I brought my auto in for repairs, and I was just recently having issues with the door and fender. Mark took great care of me and returned the car like new. My car was not only fixed but also vacuumed, painted, washed - the works. I really appreciate everything that he did, as I did not expect much at all (besides the door and fender repair). Thanks so much to Mark and all the workers at the South Elgin location. I would definitely refer a friend and/or family member to Gerber for any auto collision/glass repairs.
IL - 275 Sundown Rd, South Elgin - 1/28/11
I was recently in an accident with a co-worker which could have been an awkward situation; but Mark and Rich worked hard crunching numbers to give us both the best possible price for our repairs. Not only was the price right, but the service was amazing. When my husband and I took our car in for repairs, we were immediately greeted by friendly faces behind the counter. Mark & Rich both made sure our car was worked on immediately in an effort to minimize our rental car costs. The repairs were actually completed 24 hrs sooner than they originally estimated; and when I went to pick up my car on a bitter cold day, Rich warmed up my car for me while I completed the paperwork. He even had one of his guys clean my car for me. Everyone in this shop went above and beyond to give us the best service possible. I have absolutely no hestitations ... read more
IL - 275 Sundown Rd, South Elgin - 1/12/11
Rich at the South Elgin, IL Gerber Collision provided outstanding customer service. The estimate he quoted me was upheld. The service was done in a timely manner. He called me with updates as they came up. I would definitely use Gerber again, should the need arise, which I truly hope it doesn't!
IL - 275 Sundown Rd, South Elgin - 1/10/11
Had a bumper replaced and it was quick and the prize and service was awesome the estimator Rich Piegza was very professional and had great customer service if I ever need any work done I would definitely come to see him again without a doubt........
IL - 275 Sundown Rd, South Elgin - 12/17/10
Not just the best experience with an auto body shop but the best service shop experience ever. My son got into a fender bender with one of his classmates at school. We decided to pay the damage out of pocket since our expectation was it would be under $1000. The damage total exceeded that amount and instead charging us per the estimate, they decided to drop it down to $1000. Just to be clear, they did not skimp out on the work because this all happened AFTER the work was done. THANKS SOUTH ELGIN GERBER!
IL - 275 Sundown Rd, South Elgin - 12/13/10
Great experience! I cannot say enough about the service and will tell all I know that in case they have the need to go to Gerber.
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